Very rude cashier, rolled her eyes when she's the one who made the mistake.
Atmosphere: 1
Food: 1
Service: 1
viv Vega
They made my order wrong and when I told them, they just rolled their eyes and I felt very uncomfortable by their attitude.
Nadeem Olayyan
Very bad decision when I wanted to go there every thing went bad from the waiting period all the way to the noises when the staff started cleaning all over around lunch and we had a business meeting.
Atmosphere: 1
Food: 1
Service: 1
Patricia Samonte
I feel compelled to share my recent disheartening experience at Starbucks, a place I've been a loyal customer of for quite some time. Unfortunately, my recent visit to Orland Park location was far from satisfactory.Upon redeeming my birthday treat, I encountered unwarranted hostility from the Starbucks staff. The process of using my birthday reward was unnecessarily challenging, leaving me feeling unwelcome. To add to the frustration, my drink order, a venti with light ice, was mishandled. Initially given a grande, the situation was addressed only to receive a venti that was disproportionately filled with ice.What truly compounded the disappointment was the attitude of the barista who handed me the revised drink. Not only did she fail to offer a sincere apology, but her eye-rolling behavior added a layer of disrespect that was entirely uncalled for. Experiencing such hostile treatment on my birthday was not only disappointing but genuinely hurtful.I expected a higher standard of service from Starbucks, especially on a day meant for celebration. This experience has left me questioning the level of customer care provided at this location, and I sincerely hope that my feedback prompts a reconsideration of the service standards.
Atmosphere: 1
Food: 1
Service: 1
Eric Kidd
You can never go wrong with Starbucks. It's addictive. Give me a green tea lemonade anytime. So refreshing. Excellent customer service.
I've been to this Starbucks location numerous times. The baristas here are fairly quick and most are friendly compared to other Starbucks in the area. I usually just get a hot black coffee and maybe some kind of pastry. My most recent visit I got a cappuccino with skim milk and a chocolate croissant warmed. The cappuccino hit the spot. It was delicious and foamy, and the croissant satisfied my craving for chocolate. This was an excellent pairing on a cold day! However, I think they need to do some updating of the tables and chairs and seating areas.Vegetarian options: Fruit, sandwiches, pastries, cookies, bagelsParking: Free parking lot but spaces are limited and kind of tight lotKid-friendliness: Kids are welcome
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Petite Vanilla Bean Scone, Starbucks Tribute Blend 2024, Birthday Cake Pop
Wajeh Hassan
They had a promotion for a drink ordered before 6pm, I ordered through the drive through. When I get to pay they were charging me double. I asked what about the promotion I ordered before 6pm, the barista tells me it ended. Well I said I ordered before 6pm and she says you have to pay to get the promotion before 6pm, well how do you pay at a drive through before you get to the window. Common sense does not apply in this situation.
Logan Miles
Best place around orland park ! The barista Shai was so nice !
Atmosphere: 5
Food: 5
Service: 5
William Jones
Drive through is super slow. Coffee is nothing special.
Atmosphere: 2
Food: 3
Service: 2
GeorgeMKane
Great location and great atmosphere! I was only doing a pick up order here, which was super quick btw, but I would definitely order for some calming sit down time in the future!
Why offer free Wi-Fi but don’t actually have Wi-Fi? The egg sandwich was burnt and taste like it was microwaved. I can’t believe people would actually still use microwaves for an overpriced sandwich or anything that is sold here. It’s not hard to make it as it comes basically premade. Place is horrible and good luck with the phony Wi-Fi smh
Atmosphere: 1
Food: 1
Service: 1
Patleo
Love this Starbucks! Drive thru was fast. Order was perfect. Friendly staff.
Went to this location after having a bad experience at a near by Starbucks. The employee at the drive thru was so polite and friendly. Definitely will be returning to this location. ⭐️
TSWERVO
I would have given a five but the tables and windows were dirty. The six coffee drinks I ordered were all correct and very good no complaints there.
Atmosphere: 4
Service: 5
Shauen P
Meh not helpful if you don’t come often. Terrible drink.
Very rude cashier, rolled her eyes when she's the one who made the mistake.
Atmosphere: 1
Food: 1
Service: 1
They made my order wrong and when I told them, they just rolled their eyes and I felt very uncomfortable by their attitude.
Very bad decision when I wanted to go there every thing went bad from the waiting period all the way to the noises when the staff started cleaning all over around lunch and we had a business meeting.
Atmosphere: 1
Food: 1
Service: 1
I feel compelled to share my recent disheartening experience at Starbucks, a place I've been a loyal customer of for quite some time. Unfortunately, my recent visit to Orland Park location was far from satisfactory.Upon redeeming my birthday treat, I encountered unwarranted hostility from the Starbucks staff. The process of using my birthday reward was unnecessarily challenging, leaving me feeling unwelcome. To add to the frustration, my drink order, a venti with light ice, was mishandled. Initially given a grande, the situation was addressed only to receive a venti that was disproportionately filled with ice.What truly compounded the disappointment was the attitude of the barista who handed me the revised drink. Not only did she fail to offer a sincere apology, but her eye-rolling behavior added a layer of disrespect that was entirely uncalled for. Experiencing such hostile treatment on my birthday was not only disappointing but genuinely hurtful.I expected a higher standard of service from Starbucks, especially on a day meant for celebration. This experience has left me questioning the level of customer care provided at this location, and I sincerely hope that my feedback prompts a reconsideration of the service standards.
Atmosphere: 1
Food: 1
Service: 1
You can never go wrong with Starbucks. It's addictive. Give me a green tea lemonade anytime. So refreshing. Excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kale & Mushroom Egg Bites, Everything Bagel, Cheese Danish, Plain Bagel
I've been to this Starbucks location numerous times. The baristas here are fairly quick and most are friendly compared to other Starbucks in the area. I usually just get a hot black coffee and maybe some kind of pastry. My most recent visit I got a cappuccino with skim milk and a chocolate croissant warmed. The cappuccino hit the spot. It was delicious and foamy, and the croissant satisfied my craving for chocolate. This was an excellent pairing on a cold day! However, I think they need to do some updating of the tables and chairs and seating areas.Vegetarian options: Fruit, sandwiches, pastries, cookies, bagelsParking: Free parking lot but spaces are limited and kind of tight lotKid-friendliness: Kids are welcome
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Petite Vanilla Bean Scone, Starbucks Tribute Blend 2024, Birthday Cake Pop
They had a promotion for a drink ordered before 6pm, I ordered through the drive through. When I get to pay they were charging me double. I asked what about the promotion I ordered before 6pm, the barista tells me it ended. Well I said I ordered before 6pm and she says you have to pay to get the promotion before 6pm, well how do you pay at a drive through before you get to the window. Common sense does not apply in this situation.
Best place around orland park ! The barista Shai was so nice !
Atmosphere: 5
Food: 5
Service: 5
Drive through is super slow. Coffee is nothing special.
Atmosphere: 2
Food: 3
Service: 2
Great location and great atmosphere! I was only doing a pick up order here, which was super quick btw, but I would definitely order for some calming sit down time in the future!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Why offer free Wi-Fi but don’t actually have Wi-Fi? The egg sandwich was burnt and taste like it was microwaved. I can’t believe people would actually still use microwaves for an overpriced sandwich or anything that is sold here. It’s not hard to make it as it comes basically premade. Place is horrible and good luck with the phony Wi-Fi smh
Atmosphere: 1
Food: 1
Service: 1
Love this Starbucks! Drive thru was fast. Order was perfect. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Frappuccino Blended Beverage
Went to this location after having a bad experience at a near by Starbucks. The employee at the drive thru was so polite and friendly. Definitely will be returning to this location. ⭐️
I would have given a five but the tables and windows were dirty. The six coffee drinks I ordered were all correct and very good no complaints there.
Atmosphere: 4
Service: 5
Meh not helpful if you don’t come often. Terrible drink.