Gators Wing Shack Grill & Pizzeria

1719 Rand Rd, Palatine
(847) 705-0555

Recent Reviews

Beth Field

Foods ok. Nothing to write home about. What was the worst was the bartender. It took her 20 min to ask us if we were doing alright. No water, no ketchup, and just rude from the start of the encounter. No mannerisms. She didn”t deserve a tip and literally is an awful server/bartender. This will be the last time I come here. Overpriced as well.

Atmosphere: 1

Food: 3

Service: 1

Richard C

Always good food (esp the wings) and drink. Bar tenders and servers always do a good job.

Atmosphere: 5

Food: 5

Service: 5

Michael E.

For all the hype the wings weren't good and very overpriced. They were super dry even with the garlic buffalo sauce. AND they don't make their own ranch or blue cheese! WUUUT!? They give you a little thing of Ken's dressing, no bueno. Won't be going back

Amy

The only reason I give it one star its because the food is good but the people who take order over the phone have the worst customer service ever. Not even at a DMV do they talk to customers that way. The restaurant needs to hire employees who have better manners and attitude. Its the ladies at the bar. They just hate their job.To top it off its the second time I place an order over the phone and lucky me both times got poor customer service. ?Lets hire better people!!!

Atmosphere: 1

Food: 5

Service: 1

William Alicea

The jalapeño wings are fire ?!!!!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Chicken Wings

Karina S Cano

First time here with the family. Atmosphere is family friendly. Food was great! Our server Dante made this a better experience. His service was exceptional, very attentive and made sure we were satisfied with everything.

Atmosphere: 5

Food: 5

Service: 5

Daniel Bernard

Best wings in the area. Better the Buffalo Wild Wings. Will always recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Boneless Wings & Fries, Garlic Buffalo Wings, Buffalo Chicken, Mexican Hot Buffalo Wings, BBQ, Garlic BBQ, BBQ Wings, Buffalo Garlic Wings, Garlic BBQ Wings, Honey Mustard

Tim A.

When it comes to ambiance "shack" pretty much sums it up : ) However, when it comes to wings, Gators is the place to be. Their wings are meaty, juicy, and tasty. I ordered the barbecue wings, and they were slathered in a sweet, rich sauce, just the way I like 'em. The service is always very good too. Highly recommended if you like wings! Cost is premium, about $25 (including tip) for 10 bone in wings and fries, no drink included.

Kimberly

I don't get it. I ordered the garlic wings because there are so many reviews about it but it was disappointing. The wings are big but they are just wings with minced garlic pieces on it and pre-packaged Kens ranch dipping sauce that you get a Jewels. Overpriced. $17 for 10 wings. Even the cashier double looked at my receipt and said she didn't realize the price was that high.

Food: 2

Joseph Marrero

1st time here and definitely won't be my last, from the moment you find ur seat ur made to feel welcomed service was great. Now to the meal, cheese curds are solid and definitely worth trying. Ordered the garlic buffalo wings, there delicious and extremely flavorful not cheap on the sauce or garlic at all ,before I finished my meal I made the choice I definitely need to come back again to try a different flavor of wing, I wasn't disappointed at all and very glad I stopped on in for lunch!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Buffalo Garlic Wings

Erin Sanders

Just the best Garlic Buffalo Wings ever! They've won so many first place awards at Wingfest it's hard to remember the actual number.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Buffalo Garlic Wings

Bart B.

Amazing wings - I went on Super Bowl Sunday to try it out first the 1st. time. They were very busy and was not taking walk up orders. The workers took my order anyway and got me out in 30 minutes. I was expecting a 45 minute or more. Again, best wings I ever had.

Alex Denno

Had them for the superbowl!! Just outstanding!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings

Andrina G.

The wings here are AMAZING!! I never go anywhere else for wings except here. The garlic buffalo is so good and that's all I get with the waffle fries. I recommend 100000000x

Nikka Serrano

We ordered from here from DoorDash and gotten some wings.. to say the least they were decent but as we were finishing our meal I had noticed something peculiar at the bottom of the container and it was a cockroach and I immediately throw up ? never ever again. I don’t care how many star this place has I had the worst experience from there.

Food: 1

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Gators Wing Shack Grill & Pizzeria

1719 Rand Rd, Palatine, IL 60074
(847) 705-0555