Einstein Bros. Bagels
23 S Prospect Ave, Park Ridge
(847) 823-9892
Recent Reviews
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This location never disappoints. My orders are always accurate and cooked to perfection. The Staff is very welcoming and happy to serve you.
I just wanted to take a moment to share how wonderful my experiences have been at Einstein Bagels. The staff there—especially the one gentleman and the other kind woman—are always welcoming and go out of their way to make sure every visit is a pleasant one. They greet you with a smile, take your order efficiently, and serve fresh, tasty food. The place is consistently clean and well-run, and it feels like they have the right team in place to keep things running smoothly. I really appreciate the positive atmosphere they create and wanted to acknowledge how much of a difference that makes to my experience and how appreciative a community can be. Thank you to everyone there for your all your hard work and effort!
Amazing bagel sandwiches! Very tasty, and friendly staff!
Very disappointing! My first time at this location and there was no customer service attitude . 5 people working there and was not busy at all and we still got cold bagels. On the sign it was saying fresh cracked eggs but in reality they’re frozen eggs from a bag. Won’t be coming back.
The place was unclean, the service was terrible, the order was completely wrong, and tasted terrible. Very disappointing. We will not be going back.
This is a horrible Einstein. The workers are always rude and they slop together everything they make. If you’re ordering something for delivery, forget it— they will mess it up. I keep trying to give them a chance but it’s always a disappointment. I honestly never leave bad reviews but this establishment either needs new management or to be a completely different bagel shop in general.
There is bnever a line here, and bagels are warm, often still in the oven racks as they sell so quickly. Good coffee, friendly staff.
Received my order for the office and was disappointed. If your going to have bacon, then cook it. I asked for my bagels to be sliced and they were not. Was not happy with my food presentation.
Good food
The last 3 times I've gone to this location, my order was incorrect and took a very long time for me to receive it. Like other reviews here, my bagel egg bacon sandwich wasn't even toasted at all and was cold. No reply from the owner on here will fix the core issues present at this Einstein location, they will need to do a full quality overhaul at the actual brick and mortar instead of constantly apologizing to people on Google Reviews.
This used to be my favorite quick breakfast location in Park Ridge for 20 years, but I'd much rather take my business to the Starbucks down the block or Dunkin Donuts than ever go here again. Less time on social media and more time making sure your location is actually giving quality service would go a long way.
The atmosphere of this location has been horrendous since covid as well - disgusting bathrooms and an unwelcoming lobby in comparison to the many other places in the area.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I was there yesterday and ordered a plain bagel With double Cream cheese which i'm sure I was charged for and I asked that They cut it in half.
My bagel came up.
Pretty fast And I was surprised. I looked in the bag and there was no wax paper wrapped around it. And it clearly was not cut in half. But I was gonna make a big deal about that. When I got home I discovered.
Not only did I not have double cream cheese.The bagel was not even toasted! Nor, As mentioned above, Was it cut in half Or wrapped in wax paper which would have helped keep it warm Since you can't really toast a bagel once it's got cream cheese on it. Very disappointing!
Atmosphere: 4
Food: 5
Service: 1
Great food amazing service quick and no hassle had the smallest mistake and they fixed it right away Teddy and his coworkers were super helpful and went out of their way to make my visit a positive one definitely always coming back to this spot
Atmosphere: 5
Food: 5
Service: 5
Extremely rude and disrespectful staff. After waiting for sometime to get our party of seven order, there was no labeling on the items ordered making it difficult to know which one is which. Requested the staff to please label or let us know and were told 'figure it out yourself'. Seriously? Glad we cancelled the order. So pathetic and poor customer service. Doubt the quality of their products as well. Shame on you!
Atmosphere: 1
Food: 1
Service: 1
The bagel are the best I’ve had! The crew is thorough, quick and friendly!
Parking: Easy in and out right in front of establishment.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Single Bagel with Shmear
Great tasting bagel breakfast sandwich
Atmosphere: 5
Food: 5
Service: 5
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