What a gem! This place is excellent in all ways! Top marks, no notes!
Atmosphere: 5
Food: 5
Service: 5
Susan McCarty
Without a doubt the best food and ambience. Well worth the drive. The bast part is having Rick as our server! He makes it more than just a meal out, he makes it an experience! I will always request to be in his section!
Atmosphere: 5
Food: 5
Service: 5
Always a great experience. We had Rick as our waiter and we just love him. He is always so pleasant and welcoming. My husband even said it's hard to find a waiter that treats you like he does. Food was amazing and the service was top notch.
dan luttrell
Very good service that I would love to experience again soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
Libby Peach
We had an awful experience. I called the restaurant’s number after we left. Got a call from Cindy, who ignored what I was saying and told me no one ever has complaints. She then said one of two mangers would contact me and no one ever did. I absolutely DO NOT RECOMMEND ANYONE COME HERE. We sat for an hour before we got drinks, with no offers of refills, no attention, order messed up, blonde, thin, older waitress WAS NOT AROUND. i don’t know what was worse, the waitress or CINDY. $200 meal for a terrible experience we still talk about.**Edit- My mom passed away unexpectedly. Thanks for having her last birthday dinner be a mess. You guys are terrible.
CaitlinG
This was our first time ever eating at Broadgauge. We were sat down after our reservation time, we were sat right next to the lounge, with no barrier between, we were literally apart of their conversations, and vis versa. our server did not "greet us", it was quick to what do you want to drink, these are the soups of the day. We did not get "checked" one once during our entire meal after getting our entrees, therefore, if something was wrong, or if the steak that was ordered was incorrect we had no one to address. overall the food was delicious, but not worth the price, if we are expected to tip staff off the price of the food if we are not getting the same outcome from waitstaff. will note that the gentleman that brought out the second beer was very pleasant and nice when he brought it over to our table!
Alexis Shanks
The food was fantastic! A great place to go for an upscale feel in our area. The building and atmosphere were really cool. Cocktails, appetizers, meals, and dessert were all impressive and well worth the price. We came for a special night and we will be back in the future!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Oysters
ShelleyC
Another great meal Broadgauge. Rick was great server and very delightful. Evan always takes care of my sweet tooth every time we are there. Evan is my favorite and always makes us feel like family.
AlexisD
The food was fantastic! A great place to go for an upscale feel in our area. The building and atmosphere were really cool. Cocktails, appetizers, meals, and dessert were all impressive and well worth the price. We came for a special night and we will be back in the future!
InnkeeperGwenn
Great restaurant in a restored vintage building. We all ordered from the menu (no specials) and the food was well-prepared and delicious. Service was great, as always. We drive just under an hour to get there - it's worth it!
When I made our Valentine reservations there was no mention of the $95 pp meal. I assumed we could order from the menu We were confused by the menu where it said appetizers were for two. My husband and brother both had halibut that was dry. Neither cared for it at all. Otherwise everything was delicious!
Birthdaygal
First time there! Was very busy at lunchtime on a Saturday but we had rez so were seated immediately. Great servers and hostess, they were working their behinds off. We waited quite a while for our foid but understood they were slammed. Food was great and we took the 217 Special. Gigantic quantity of food--I had leftovers! Beautifully restored and so enjoyed! Only negative is it was very loud due to the nimber of folks. Will be back as we all four agreed on the lovely drive, the ambiance, the good service and good food!
Disappointed
I wish I could say the food made up for the worst service of my life, but it didn't. It wasn't bad, but it wasn't exceptional. Our waitress was non-existent. The manager took our order after 15 minutes of no service. We were not asked if we wanted beverages and when we asked for a soda, it never arrived. No one came to check to see if our meal was correct or if we needed anything. Our waitress showed up to bring the check, though. I have never stuffed a waitress, but it truly pained me to tip this time.
Dave McEvers
Look. I feel like I'm stepping out here because my family loves this place, and the food is decent. But I've been here 6 times, and the service is extremely poor. It's hard to find good help, especially in a small town. It's hard to run a good restaurant without good help. Each time I've been, it's been a frustrating experience. Last time, I asked the server how her day was going. "Busy," she said in a complaining tone. I looked around and saw 5 occupied tables and 2 servers. I asked for ketchup, a simple request. She never brought it. I asked for a soft drink. She never brought it. This is after it took the hostess 15 minutes to seat us in a near empty restaurant at lunchtime. I honestly wished I had gone to Dairy Queen. I understand the can sympathize with the underlying causes and conditions that made my experience suck, but that didn't make it suck any less. A 75 dollar lunch, and I was just disappointed all around. At least at Dairy Queen, I go in with the expectation of poor service, and I get a better cheeseburger. Sorry, y'all, I won't be back.
Atmosphere: 2
Food: 3
Service: 1
Cindy
It was a nice environment and the service was good but it was expensive. We've been to very comparable and nice restaurants in Springfield and not spent nearly as much. We both had different cuts of steak, they were good but not great.
What a gem! This place is excellent in all ways! Top marks, no notes!
Atmosphere: 5
Food: 5
Service: 5
Without a doubt the best food and ambience. Well worth the drive. The bast part is having Rick as our server! He makes it more than just a meal out, he makes it an experience! I will always request to be in his section!
Atmosphere: 5
Food: 5
Service: 5
Always a great experience. We had Rick as our waiter and we just love him. He is always so pleasant and welcoming. My husband even said it's hard to find a waiter that treats you like he does. Food was amazing and the service was top notch.
Very good service that I would love to experience again soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
We had an awful experience. I called the restaurant’s number after we left. Got a call from Cindy, who ignored what I was saying and told me no one ever has complaints. She then said one of two mangers would contact me and no one ever did. I absolutely DO NOT RECOMMEND ANYONE COME HERE. We sat for an hour before we got drinks, with no offers of refills, no attention, order messed up, blonde, thin, older waitress WAS NOT AROUND. i don’t know what was worse, the waitress or CINDY. $200 meal for a terrible experience we still talk about.**Edit- My mom passed away unexpectedly. Thanks for having her last birthday dinner be a mess. You guys are terrible.
This was our first time ever eating at Broadgauge. We were sat down after our reservation time, we were sat right next to the lounge, with no barrier between, we were literally apart of their conversations, and vis versa. our server did not "greet us", it was quick to what do you want to drink, these are the soups of the day. We did not get "checked" one once during our entire meal after getting our entrees, therefore, if something was wrong, or if the steak that was ordered was incorrect we had no one to address. overall the food was delicious, but not worth the price, if we are expected to tip staff off the price of the food if we are not getting the same outcome from waitstaff. will note that the gentleman that brought out the second beer was very pleasant and nice when he brought it over to our table!
The food was fantastic! A great place to go for an upscale feel in our area. The building and atmosphere were really cool. Cocktails, appetizers, meals, and dessert were all impressive and well worth the price. We came for a special night and we will be back in the future!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Oysters
Another great meal Broadgauge. Rick was great server and very delightful. Evan always takes care of my sweet tooth every time we are there. Evan is my favorite and always makes us feel like family.
The food was fantastic! A great place to go for an upscale feel in our area. The building and atmosphere were really cool. Cocktails, appetizers, meals, and dessert were all impressive and well worth the price. We came for a special night and we will be back in the future!
Great restaurant in a restored vintage building. We all ordered from the menu (no specials) and the food was well-prepared and delicious. Service was great, as always. We drive just under an hour to get there - it's worth it!
Restaurantji Recommends
When I made our Valentine reservations there was no mention of the $95 pp meal. I assumed we could order from the menu We were confused by the menu where it said appetizers were for two. My husband and brother both had halibut that was dry. Neither cared for it at all. Otherwise everything was delicious!
First time there! Was very busy at lunchtime on a Saturday but we had rez so were seated immediately. Great servers and hostess, they were working their behinds off. We waited quite a while for our foid but understood they were slammed. Food was great and we took the 217 Special. Gigantic quantity of food--I had leftovers! Beautifully restored and so enjoyed! Only negative is it was very loud due to the nimber of folks. Will be back as we all four agreed on the lovely drive, the ambiance, the good service and good food!
I wish I could say the food made up for the worst service of my life, but it didn't. It wasn't bad, but it wasn't exceptional. Our waitress was non-existent. The manager took our order after 15 minutes of no service. We were not asked if we wanted beverages and when we asked for a soda, it never arrived. No one came to check to see if our meal was correct or if we needed anything. Our waitress showed up to bring the check, though. I have never stuffed a waitress, but it truly pained me to tip this time.
Look. I feel like I'm stepping out here because my family loves this place, and the food is decent. But I've been here 6 times, and the service is extremely poor. It's hard to find good help, especially in a small town. It's hard to run a good restaurant without good help. Each time I've been, it's been a frustrating experience. Last time, I asked the server how her day was going. "Busy," she said in a complaining tone. I looked around and saw 5 occupied tables and 2 servers. I asked for ketchup, a simple request. She never brought it. I asked for a soft drink. She never brought it. This is after it took the hostess 15 minutes to seat us in a near empty restaurant at lunchtime. I honestly wished I had gone to Dairy Queen. I understand the can sympathize with the underlying causes and conditions that made my experience suck, but that didn't make it suck any less. A 75 dollar lunch, and I was just disappointed all around. At least at Dairy Queen, I go in with the expectation of poor service, and I get a better cheeseburger. Sorry, y'all, I won't be back.
Atmosphere: 2
Food: 3
Service: 1
It was a nice environment and the service was good but it was expensive. We've been to very comparable and nice restaurants in Springfield and not spent nearly as much. We both had different cuts of steak, they were good but not great.