Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
12720 S Rte 59, Plainfield
(815) 733-2159
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
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this location needs to close already. Dirty, stale burritos and was given FROZEN Ranch (the new on released) this place is disgusting!!!!!!
Horrible customer service! Order was placed online and supposed to be ready at 8:40pm it wasn’t ready until 9:05pm. When my son asked where the order was he told him he didn’t have anymore orders to fill and someone must have taken it. He would need to make it again. The guy behind the counter took two girls before my son even though they walked in after him and told my son “ladies first” He then told my son he didn’t have a quesadilla machine to make our order. ...read full review
I am disgusted with this Chipotle. Their food line is ALWAYS dirty, trash is over flowing, tables are never wiped down and fountain station is nasty. They are constantly out of food and they won’t let you have chips because those are only for to go orders. I don’t understand what the workers are doing when they have down time? When you work in a restaurant you should always be cleaning, emptying the trash, filling all the condiments and making sure you have everything...read full review
Ratings
Menu
Hours
| Monday | 10:45AM - 10PM |
| Tuesday | 10:45AM - 10PM |
| Wednesday | 10:45AM - 10PM |
| Thursday | 10:45AM - 10PM |
| Friday | 10:45AM - 10PM |
| Saturday | 10:45AM - 10PM |
| Sunday | 10:45AM - 10PM |
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Chipotle Mexican Grill is a restaurant known for its fresh and tasty food, as well as friendly customer service. The restaurant offers a variety of Mexican dishes, including burritos, tacos, and bowls. Customers have praised the presentation and quality of the food, highlighting that the portions are generous, especially with the bowls being filled to the top. However, some recent experiences have pointed out that the atmosphere can be dirty, with wrappers and food found on every table. There have also been complaints about the service, as some workers were reported to be rude and not attentive. During busy times, such as lunchtime, online orders have been delayed, leading to frustration among customers. Additionally, the cleanliness of the bathrooms and dining area has been criticized, with some finding them filthy. Despite these issues, the food quality has remained good, though some instances of over-salted food have been mentioned. Overall, while the restaurant is recognized for its tasty meals, it has been noted that improvements in service and cleanliness are needed.