Ordered online , was schowing pick up time in 50 minutes .That is ok I understand Christmas. Coming to pickup after 50 minutes , store is closed. Is not funny at all.
Atmosphere: 1
Food: 1
Service: 1
mn73211 _
I placed an order with a 15% off coupon. It applied it and then when it charged my card, the receipt said full price with no discount. Okay not the end of the world. I go to pick up the food and they say no order was placed at first. Then when they find the food and get the food home. We ordered a Greek salad and the chocolate cinna squares among 2 pizzas and wings. Turns out we are charged for a salad and chocolate cinnamon squares but didn't get the salad and didn't get the chocolate for the cinnamon squares. We called them 7 times with no answer. This was the worst food experience I have had in a while.
Food: 1
Yareli Martinez
Here’s a sample negative review you could use or adapt:
I had an extremely disappointing experience at this pizzeria. I placed an order for a pizza, only to be told repeatedly that the payment didn’t go through because I supposedly used the “wrong card.” I tried paying three times, running into the same issue each time. Instead of offering any real help, the staff seemed dismissive and, to top it off, laughed at the situation—completely unprofessional.
Atmosphere: 1
Service: 1
David Jay
I ordered for delivery. Been a customer for over 2 years. Yesterday we ordered 2 medium pizzas. Half of it was thrown out as it was oily, greasy and not tasty. I am not sure what happen to the quality but it changed a lot! Me and my wife felt sick afterwards and will not be ordering from this location until their quality increases.
Atmosphere: 5
Food: 1
Service: 5
Deb JonesWest
I live one mile from restaurant and was told I am not in their delivery area even though they have deli
Atmosphere: 1
Food: 1
Service: 1
lekhnath adhikari
Excellent everything.
Atmosphere: 5
Food: 5
Service: 5
__ Aleksei
Excellent pizza, hot, delivery available
Atmosphere: 5
Food: 5
Service: 5
Ъ Алексей
Excellent pizza, hot, delivery available
Atmosphere: 5
Food: 5
Service: 5
V T
I came to pick up food for delivery. I used the drive-thru. One employee was in red and black. Opened the window and spoke to me rudely and loudly because I was one of many people who came and there was no food because the store was about to close. I don't know how you guys train your employees. But this is terrible.
Service: 1
Patrick Mason
I would definitely say that this is one of the better pizza places in the Wheeling area. Though not every experience is a ten out of ten.
Sometimes the crust overtakes the pizza space more than usual, or sometimes a topping gets mistaken for another. It's not perfect, but objectively what joint is, really?
While I do have to mark this place down for those minor issues, overall Marco's provides a flavor reminiscent of a pizza place I used to love, but closed down many years ago.
Remember the humans behind the kitchen, and you'll have a positive experience.
definitely the worst wings i’ve ever had in my life
Food: 1
Amy K
Can't go wrong with pizza
Atmosphere: 5
Food: 5
Service: 5
Benjamin Zale
Ordered a pizza, went to go pick it up and they said it was thrown out. They claimed it was ordered hours earlier (it was ordered 15 min prior) and called me a liar. I asked for a refund and they said there was nothing they could do (besides calling the police...over a $20 order...wow!!). They then proceeded to ignore me. I understand them being busy, but it can't take more than only a matter of minutes to process a refund for a customer - especially one that's been ordering from here for years. Never ordering from here or any Marcos again.
Atmosphere: 1
Food: 1
Service: 1
Nataly Macedo
What a horror of pizza, no very dry and uncut sauce. I don't understand why they hire very young people, distracted who don't do their job well. They do pure dirty things that disappointed.Little Caesars are much better.
Suhas Bhat
Very good pizzas with a lot of veggie toppings options. Decent price and good size. They don't add excessive cheese and the crust is very nicely made. Easily the best in the Chicago suburbs.
Ordered online , was schowing pick up time in 50 minutes .That is ok I understand Christmas. Coming to pickup after 50 minutes , store is closed. Is not funny at all.
Atmosphere: 1
Food: 1
Service: 1
I placed an order with a 15% off coupon. It applied it and then when it charged my card, the receipt said full price with no discount. Okay not the end of the world. I go to pick up the food and they say no order was placed at first. Then when they find the food and get the food home. We ordered a Greek salad and the chocolate cinna squares among 2 pizzas and wings. Turns out we are charged for a salad and chocolate cinnamon squares but didn't get the salad and didn't get the chocolate for the cinnamon squares. We called them 7 times with no answer. This was the worst food experience I have had in a while.
Food: 1
Here’s a sample negative review you could use or adapt:
I had an extremely disappointing experience at this pizzeria. I placed an order for a pizza, only to be told repeatedly that the payment didn’t go through because I supposedly used the “wrong card.” I tried paying three times, running into the same issue each time. Instead of offering any real help, the staff seemed dismissive and, to top it off, laughed at the situation—completely unprofessional.
Atmosphere: 1
Service: 1
I ordered for delivery. Been a customer for over 2 years. Yesterday we ordered 2 medium pizzas. Half of it was thrown out as it was oily, greasy and not tasty. I am not sure what happen to the quality but it changed a lot! Me and my wife felt sick afterwards and will not be ordering from this location until their quality increases.
Atmosphere: 5
Food: 1
Service: 5
I live one mile from restaurant and was told I am not in their delivery area even though they have deli
Atmosphere: 1
Food: 1
Service: 1
Excellent everything.
Atmosphere: 5
Food: 5
Service: 5
Excellent pizza, hot, delivery available
Atmosphere: 5
Food: 5
Service: 5
Excellent pizza, hot, delivery available
Atmosphere: 5
Food: 5
Service: 5
I came to pick up food for delivery. I used the drive-thru. One employee was in red and black. Opened the window and spoke to me rudely and loudly because I was one of many people who came and there was no food because the store was about to close. I don't know how you guys train your employees. But this is terrible.
Service: 1
I would definitely say that this is one of the better pizza places in the Wheeling area. Though not every experience is a ten out of ten.
Sometimes the crust overtakes the pizza space more than usual, or sometimes a topping gets mistaken for another. It's not perfect, but objectively what joint is, really?
While I do have to mark this place down for those minor issues, overall Marco's provides a flavor reminiscent of a pizza place I used to love, but closed down many years ago.
Remember the humans behind the kitchen, and you'll have a positive experience.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
definitely the worst wings i’ve ever had in my life
Food: 1
Can't go wrong with pizza
Atmosphere: 5
Food: 5
Service: 5
Ordered a pizza, went to go pick it up and they said it was thrown out. They claimed it was ordered hours earlier (it was ordered 15 min prior) and called me a liar. I asked for a refund and they said there was nothing they could do (besides calling the police...over a $20 order...wow!!). They then proceeded to ignore me. I understand them being busy, but it can't take more than only a matter of minutes to process a refund for a customer - especially one that's been ordering from here for years. Never ordering from here or any Marcos again.
Atmosphere: 1
Food: 1
Service: 1
What a horror of pizza, no very dry and uncut sauce. I don't understand why they hire very young people, distracted who don't do their job well. They do pure dirty things that disappointed.Little Caesars are much better.
Very good pizzas with a lot of veggie toppings options. Decent price and good size. They don't add excessive cheese and the crust is very nicely made. Easily the best in the Chicago suburbs.
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