Starbucks Coffee Company

$ • Coffee Shops

Hours:
3115 Broadway St, Quincy
(217) 224-4537

About Starbucks

Starbucks Coffee Company is a popular spot known for its great coffee and friendly atmosphere. Customers appreciate the welcoming staff, particularly highlighting employees like Devo and Rome for their incredible customer service skills. They are described as happy, upbeat, kind, and patient, making visits enjoyable. The coffee quality consistently receives positive remarks, and the restaurant is a nice place to relax with family or friends.

While most experiences are positive, there have been some issues noted by customers. For example, there were complaints about the wait time for a Snowman cookie, which seemed unnecessary, and a missing sriracha packet that was not provided despite assurances. However, the staff is generally praised for their willingness to assist, as seen when a customer received a free replacement drink after mistakenly ordering full caffeine instead of decaf.

Overall, this Starbucks location is appreciated for its excellent drinks, polite employees, and a pleasant environment, making it a great choice for coffee lovers.

Customers' Favorites

Starbucks Reviews

3.5
206 ratings
Restaurantji Rating
5
46%
4
17%
3
5%
2
12%
1
20%
Food
4.0
Atmosphere
4.1
Service
3.9

Share your opinion about Starbucks Coffee Company

Restaurantji Rating

All I can say is do better. Burnt drinks/undercooked breakfast sandwiches/ long wait time. If I’m there ordering it should take priority over a mobile order.

10 minute wait in drive-thru to get wrong drink

I frequent Starbucks daily and this is an issue! I have addressed it. But it has happen three days this week. I have not called! I hate being that person... but when you pay that much for a cup of coffee, I want a full cup of coffee not half a cup of foam! So I got a $3 cup of coffee and paid over $6! I wish they would take the time to make it correct! I have been coming to this location for years and they know me!!!
I love this location and workers they are amazing! But this...read full review

Read All Reviews(206)

Menu

Add a Menu
Starbucks Coffee Company Menu
Starbucks Coffee Company Menu

Photos

Add a Photo
Starbucks Coffee Company
Starbucks Coffee Company
View All Photos

Hours

Monday 5AM - 9PM
Tuesday 5AM - 9PM
Wednesday 5AM - 9PM
Thursday 5AM - 9PM
Friday 5AM - 9PM
Saturday 5AM - 9PM
Sunday 5AM - 9PM
Updated on: