“Ordered a large mobile order through the drive thru. We were handed one bag and told to have a good night, then I presume a manager came to the window and stopped us before we drove off. He ensured we received another item before driving off and asked us to pull around since the item was a specialty made and had been made incorrectly. While pulled around and waiting, I checked the bag to ensure all was accounted for and noticed we were missing one other item. Before I could even finish completely checking the bag, the same gentleman was coming out with our order. He delivered both the correctly made item and the unaccounted for item without us needing to make mention of it.
They were incredibly friendly, thorough, and quick. Food is hot and fresh. 10/10“
“They usually get my order right and are about as friendly as can be expected. If I notify them about a bad experience, they usually follow through and try to make up for it. Most recently they forgot my drink in the drive thru and I had to pull around again to collect it and proceeded to have the worst baja blast I've ever had in my life and couldn't take more than a sip - it was like seltzer water. It has since improved, thankfully. I've historically had better experiences here than at the other location in town. I don't know if it's a new nationwide thing or location specific but I am irrationally upset that they no longer have their happy hour dollar drinks and it's online only. That was my favorite little treat to get and I don't want to have to have the app to get it 😭 I will probably be coming here far less often now“