Customers` Favorites
Customers` Favorites
“UPDATED::
After posting my review, the owner privately reached out to discuss the experiences I was having. He even offered to make things right.
Before I accepted, I had to try another experience to see if my concerns were actually addressed.
Happy to report, I’ve been back a couple of times since and the folks in the drive thru are READING the tickets and got drinks unprompted.
Thank you for caring, Mexhit.
ENZO’S DOESN’T CARE
I frequent Enzo’s 1-2 times per week and order online for pick up every single time.
Every time I order a drink, I get to the pick up window and NO ONE has ever known we had drinks. I have to remind them every time. Even had an employee argue with me in the drive thru the last experience.
I called the restaurant after I left without my drink due to the rude employees and the ‘manager’ on duty who answered the phone said I ‘should’ve banged on the window until someone gave you your drink’
No apology, no listening to me explaining the situation…cut me off and was rude. Great management.
To further that, I had also left feedback on their website, via some AI chatbot tool…I left all of my information….no one ever responded to me or reached out. They don’t care about negative feedback unless it’s in a Google review.
The food at Enzos’s is quality, but the staff and attention to detail is worse than McDonald’s. When Enzo’s first opened, they rivaled Chic-Fil-A. Now they don’t seem to care.“
Customers` Favorites
“Best service around!!!! Some of the best bartenders in Davenport. Come see Alicia, Taylor, Bailey and Shanell behind the bar. You won’t be disappointed“
Customers` Favorites
“Staff are super nice and good food“
Customers` Favorites
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“Last night we went to Chevin's Kitchen and Catering located inside Kavanaugh’s Hilltop Bar and Grill in Rock Island. This is the second time we have stopped in recently for the daily special. We are so glad we did. From the prompt greeting by the servers and bar staff to the made to order burger sliders with fresh cut fries everything was AMAZING! Our servers were on top of it and so friendly. The food was GREAT! If you haven’t checked this place out yet or if you have forgotten about one of the oldest bars in the neighborhood don’t snooze on this! Great food and great service! We can’t wait to go back! — at Kavanaugh's Hilltop.“