I've been to Shogun at least 50 times in my life maybe more. I was eating there last night in the cafe not at the hibachi table, and I had the worst dining experience I've ever had. I ordered what I usually get dinner for 2 with scallops and and a sushi roll the BSCR. The soup was fine, the salad was fine, the sushi was fine. When the dinner came out it was very quickly for a busy night. That left me feeling a little suspicious. I assume the noodles were fine I gave them to my friend. The shrimp, the scallops, the vegetables seemed to be fine. The steak and the chicken however were basically INEDIBLE. And I tried because usually I love this restaurant. My friend took 2 bites spit almost all of that steak into her napkin. Tried one bite of chicken spit that out. I wanted it to be OK so I tried to find some bites that were OK. It really was not. Probably the biggest disappointment was the management. Anna was our server she was fine. Although I think she whisked my plate away pretty quickly. Manager Lydia came to ask how the food was. As a result of the WORST meal I've ever had there, I was offered a remake of the food (neither of us wanted to eat more of that) and a $20 gift for the next time. A meal at Shogun for 2 people can easily get to $80. I was shocked. 3 times in my whole life have I ever been upset enough to ask for a refund on a meal. I even admitted that we ate the vegetables we ate the shrimp the scallops and asked for only half of the meal to be comped. Another manager came out Addison I believe his name was. I was told that because I had eaten most of my chicken and steak that they normally wouldn't do anything. I had no plate to prove him different. The fact that almost all of the chicken and most of the steak that my friend had were visible on her plate seem to make no difference. I have never been treated so poorly, spoken to so dismissively in a restaurant EVER. EAT IN THE SHOGUN CAFE AT OWN YOUR OWN RISK! The chicken and steak again were inedible, and the "manager" Addison should be embarrassed.
Ron H
This is a great place to enjoy the Hibachi meal as your chef cooks and entertains. Having dinner with a small group around the grill adds to the fun, whether you know them or not. We came as a couple and left with friends, plus enjoyed a delicious meal at a decent price. The dinner for two was less than $50 and we took home enough for another meal: steak, chicken, shrimp, scallops, veggies, rice and a chef that made it fun. Highly recommend it! The staff was friendly, efficient and helpful. We went on a Saturday night and the place was crowded, with people constantly coming in. Obviously, a popular place, so if you want it a little less hectic, go during the week, but do go!
cathysA9659AN
We always try to get together for Sushi whenever we can!! Soooo good!!! Great atmosphere, private by the koi pond....loved our visit recently ?!!!! We'll be back soon!!! Thank you for the great Sushi!!!!
I've been to Shogun at least 50 times in my life maybe more. I was eating there last night in the cafe not at the hibachi table, and I had the worst dining experience I've ever had. I ordered what I usually get dinner for 2 with scallops and and a sushi roll the BSCR. The soup was fine, the salad was fine, the sushi was fine. When the dinner came out it was very quickly for a busy night. That left me feeling a little suspicious. I assume the noodles were fine I gave them to my friend. The shrimp, the scallops, the vegetables seemed to be fine. The steak and the chicken however were basically INEDIBLE. And I tried because usually I love this restaurant. My friend took 2 bites spit almost all of that steak into her napkin. Tried one bite of chicken spit that out. I wanted it to be OK so I tried to find some bites that were OK. It really was not. Probably the biggest disappointment was the management. Anna was our server she was fine. Although I think she whisked my plate away pretty quickly. Manager Lydia came to ask how the food was. As a result of the WORST meal I've ever had there, I was offered a remake of the food (neither of us wanted to eat more of that) and a $20 gift for the next time. A meal at Shogun for 2 people can easily get to $80. I was shocked. 3 times in my whole life have I ever been upset enough to ask for a refund on a meal. I even admitted that we ate the vegetables we ate the shrimp the scallops and asked for only half of the meal to be comped. Another manager came out Addison I believe his name was. I was told that because I had eaten most of my chicken and steak that they normally wouldn't do anything. I had no plate to prove him different. The fact that almost all of the chicken and most of the steak that my friend had were visible on her plate seem to make no difference. I have never been treated so poorly, spoken to so dismissively in a restaurant EVER. EAT IN THE SHOGUN CAFE AT OWN YOUR OWN RISK! The chicken and steak again were inedible, and the "manager" Addison should be embarrassed.
This is a great place to enjoy the Hibachi meal as your chef cooks and entertains. Having dinner with a small group around the grill adds to the fun, whether you know them or not. We came as a couple and left with friends, plus enjoyed a delicious meal at a decent price. The dinner for two was less than $50 and we took home enough for another meal: steak, chicken, shrimp, scallops, veggies, rice and a chef that made it fun. Highly recommend it! The staff was friendly, efficient and helpful. We went on a Saturday night and the place was crowded, with people constantly coming in. Obviously, a popular place, so if you want it a little less hectic, go during the week, but do go!
We always try to get together for Sushi whenever we can!! Soooo good!!! Great atmosphere, private by the koi pond....loved our visit recently ?!!!! We'll be back soon!!! Thank you for the great Sushi!!!!
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