Dunkin'

3225 11th St, Rockford
(815) 708-8172

Recent Reviews

John Dowling

Drove 3 hours to swedish hospital to say goodbye to my brother. All I wanted was a coffee before hand. The drive through line was way to long so i ran inside. I waited 20 minutes and not a thing. People were infront of me still waiting aswell. I just walked out. Service is terrible. Ignored. Place is a joke.

Atmosphere: 1

Food: 1

Service: 1

James Evans

Ordered $20 worth of products gave them a 50 and they said they don't accept $50 bills it's a shame they don't have anybody competent enough there to accept a $50 bill

Mike Dahlberg

The service is not friendly.Sorry your morning stinks. Mine was great till I dealt with grouchy

Atmosphere: 3

Food: 3

Service: 3

Frank Abayev

they always have an issue with the system. Whenever you go there they are not working or the machines are down only dislocation has issues other locations don’t have no

Atmosphere: 1

Food: 1

Service: 1

Zeyda lang

picked up donuts today for the office to celebrate valentines day and this is what i get.. boring donuts for today . super sad about it.. not even 1 pink,red,or sprinkle donuts.. why? why?

Art Rom

A lot of maintenance needs to be done inside the restaurant. Falling ceiling and water leaks.

Atmosphere: 1

Food: 5

Service: 4

Recommended dishes: Donuts

Amy Sulser

Great workers never had a problem when go here I get in and get

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Everything Stuffed Bagel Minis, Donuts

Joshua Potts (HaphDamned)

Pretty fast service and the coffee for once wasn't burned!

Food: 4

Service: 3

L J

Never have food, always something. Coffe stale, no idea how this place is still in business or why they are in business?!?

Atmosphere: 1

Food: 1

Service: 1

Club Z of North Aurora-Elburn

Order was made correctly, but they focus more on the drive thru rather than in-store patrons.

Justin Lockhart

The workers are rude and shouldn't be in customer service. How come the lobby isn't open on a Sunday at 9:53am.

Devon Daubert

Very poor service to the counter. I was ignored for over 10 minutes of waiting patiently for my order to be taken. One worker saw me waiting and activly ignored me. One man came in after i had been waiting for 5 minutes, waited for about 3 minutes then left because we were being ignored. Another worker finally came over and took my order. The same worker who refused to take my order served my drinks and did not say they were ready. He did not speak to me at all, just the silent treatment. I will not be going back.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Hash Browns, Donuts

JaLee Poore

Clean, friendly, but order wasn't correct and hashbrowns were BURNT. BLAH...

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Hash Browns, Donuts

Linda Roose

I am a coffee hound and love Dunkin coffee, so when I am out and about they are my go to when I'm getting tire or just want a break I'm driving.Parking: Normal parking lot

Service: 5

Perception Adventures

Wednesday July 26th and 9:30 am. A Hispanic girl yanked my drink out of my hand because I politely said there was supposed to be cold foam. Unexpected and unprofessional for a Dunkin employee be aggressive over

Atmosphere: 1

Food: 3

Service: 1

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