Dunkin'

3402 N Main St, Rockford
(815) 904-6239

Recent Reviews

Michelle Villagomez

So i placed an order not that long ago. My boyfriend went to go pickup our order. Latte machine was broken so we wanted a refund since we were going to go somewhere else and they told my boyfriend they dont know how to do a REFUND. And apparently there was NO MANAGER THERE ON DUTY. Since NO ONE THERE KNEW HOW TO DO A DAMN REFUND. Why have that place open if theres not ONE employee that can do a refund. Now we have to go back tomorrow just to get a refund. RIDICULOUS.

Atmosphere: 1

Food: 1

Service: 1

Johnny Hunt Jr

Just left from there and they messed up my order twice??‍♂️☹️ first they gave me a iced vanilla coffee when I asked for hot, then I left and checked it and the hot coffee they gave me was black,??‍♂️ so I went back there to let them know it wasn’t right, at that point I was ready to get a refund.

Food: 1

Service: 1

Melody Anderson

Super quick drive thru! Ordered ahead and didn't have to wait at all!

Atmosphere: 5

Food: 5

Service: 5

Rochelle Smith

2/12/24 N Main St Location - The Donuts were hard & stale and I had to ask for a refund. I kept the French vanilla coffee but it was old & stale & scorched (burnt) tasting. They need to be ashamed of themselves for selling people old a$$ food! Not cool. Not the first time either but it will be the last. No longer going to this location.

Atmosphere: 1

Food: 1

Service: 1

Marwan Hamza

Parking: The best coffee I've ever had compared to other places

Recommended dishes: Croissant, Sourdough Breakfast Sandwich, Donuts, Bagels

Kinsley Merritt

Alright donuts

Ginger Ancona

I really like the chorizo breakfast wraps and the lattes.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese, Muffins, Donuts

Vanessa Luzadder

Ordered thru the Dunkin app & when I got there was told they were out of coffee & they couldn't cancel or refund my money. Will never go again. When I would go 2-3 times a week.

Atmosphere: 1

Food: 1

Service: 1

A Var

if you’re going to clean everything before close and can’t serve anything but coffee you might as well just close the store, lazy employees rushing to clean everything so they can leave right at

Atmosphere: 1

Food: 1

Service: 1

michael hunter

Food great and coffee as well. Guy seemed puzzled and gal in front of me was in line 5 minutes trying to get her order. Maybe new guy. Super

Food: 5

Service: 2

Recommended dishes: Donuts

Joshua Toscano

The cookie butter coffee didn't have any coffee in it. Was just the syrup and water. Never had a worse one and we get them 3 times a week.

Atmosphere: 3

Food: 1

Service: 3

Tonio Baker

The line was quick and fast and they my coffee amazing almost gone before I could take a

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Latte

Holly

Didn't realize it was only a drive

Atmosphere: 3

Food: 5

Service: 5

Michael Lambert

I waited in line to find out they do not except

Service: 1

Dicom Queen

I would really like to like this location but it sucks. This location is most convenient and I have given it 3 chances - each was disappointing. The iced coffee is watered down, the breakfast sandwiches are supposed to have 5 slices of bacon - they try to skimp at only put 3 slices. The only thing I would order from here is a plain croissant or donut. I am done trying. I refuse to go here. I will drive the extra 5 miles to go to the location on E Riverside - they are most consistent.

Food: 1

Service: 1

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