Dunkin'
$ • Coffee Shops, Donuts
Hours:
3402 N Main St, Rockford
(815) 904-6239
Take-Out/Delivery Options
Customers' Favorites
Dunkin' Donuts Reviews
Just left from there and they messed up my order twice??♂️☹️ first they gave me a iced vanilla coffee when I asked for hot, then I left and checked it and the hot coffee they gave me was black,??♂️ so I went back there to let them know it wasn’t right, at that point I was ready to get a refund.
2/12/24 N Main St Location - The Donuts were hard & stale and I had to ask for a refund. I kept the French vanilla coffee but it was old & stale & scorched (burnt) tasting. They need to be ashamed of themselves for selling people old a$$ food! Not cool. Not the first time either but it will be the last. No longer going to this location.
Ratings
Hours
Monday | 5AM - 6PM |
Tuesday | 5AM - 6PM |
Wednesday | 5AM - 6PM |
Thursday | 5AM - 6PM |
Friday | 5AM - 6PM |
Saturday | 5AM - 6PM |
Sunday | 6AM - 6PM |
So i placed an order not that long ago. My boyfriend went to go pickup our order. Latte machine was broken so we wanted a refund since we were going to go somewhere else and they told my boyfriend they dont know how to do a REFUND. And apparently there was NO MANAGER THERE ON DUTY. Since NO ONE THERE KNEW HOW TO DO A DAMN REFUND. Why have that place open if theres not ONE employee that can do a refund. Now we have to go back tomorrow just to get a refund. RIDICULOUS.