McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
2622 Charles St, Rockford
(815) 397-2772
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Good cheap eats! Great coffee!
ordered food at 814 PM did not receive food until 830 in drive thru. they had me pull forward a young lady brought food out to me repeated my order to me, handed me a bag of food. I drove 5 min home opened food and it wasn't my order that was just repeated by your employee. I drove 5 min back to store and the shift manager rerang up my order at 844 pm. but instead of giving me fresh food he gave me the original ordered burgers that were soggy n rewarmed up with cooked tomatoes...read full review
Visited this location pregnant sever Zanishia Perry so busy gossiping couldn't give me a cheese burger plain for 5 minutes then told me if you don't like it go somewhere else then she said Perry don't forget the P really McDonald's what type of service is this?
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
People in Rockford Also Viewed
McDonald's offers a convenient curbside pickup and a variety of menu items, including their classic apple pies. The food is often described as "perfect" by customers. However, some have experienced issues with delayed or incorrect orders, leading to frustration. The interior atmosphere has been impacted by the introduction of kiosks, making it less appealing to dine in.
The morning staff is amazing - friendly, efficient, and the orders are always correct. However, the evening staff has received criticism for poor customer service, with one customer reporting being made fun of and having a drink spill due to inadequate lid placement, with no apology offered. Despite these issues, the restaurant has received praise for an employee named Jordan, who provided a warm greeting, professional manner, and encouragement to visit again - a rare experience for this customer at McDonald's.