The manager was very nice and they work efficiently. My fries took longer than expected but he let me know the situation right away. I don’t mind the wait especially since they have the monopoly promotion going on and is crazy busy. I’m glad to see a manager who is great at communication
Atmosphere: 5
Food: 5
Service: 5
Terry Griffeth
It was drive threw. Slow service
Atmosphere: 4
Food: 3
Service: 3
Jacob Mason
Don't waste your time here, I was waiting for my curbside order for 30 min, the other guy who was waiting before me left. They don't care about making your order
Atmosphere: 1
Food: 2
Service: 1
Taz Mohr
Check your drinks! When my food gor delivered in a sealed bag, my orange juice had a fruit fly floating at the top, that is absolutely disgusting and really makes you wonder what else is hiding there
Atmosphere: 1
Food: 1
Service: 1
VERONICA RIOS
All my Oder was stale ! The fries the nuggets the cheeseburgers were cold ! Why i didn’t ask for free food I paid for it and then I call them and no answer!! Smdh
Joshua Smith
Just went to McDonald's loved the workers and the manager brian also was very helpful and kind same with the other gentleman
Atmosphere: 5
Food: 5
Service: 5
Scott Magnuson
Bait and switch…. Orange juice I ordered was watered down. The only solution that was offered to me was another drink. They gladly gave me a dollar soda with no refund of the up charge of the large orange juice I ordered. I was told by the drive-through employee that I could wait for the orange juice, but not given an idea of the timeframe that it would take. When I asked for a refund to the up charge, she insisted that this was the only way this could be resolved was to take the soda. Service was terrible. Tried to call the store manager after leaving, it went to voicemail with no return call. This McDonald’s is owned by one owner and owns many in Northern Illinois and southern Wisconsin. I will no longer be going to McDonald’s that this owner has because of this.
Service: 1
Felipe Carcamo
Asked employee to take our order. He refused and insisted on our using the kiosk instead. He was rude and gave his back to us and ignored us. We just left. Bad attitude and unhelpful. Needs to learn how to say please, excuse me, and sorry.
Atmosphere: 1
Food: 1
Service: 1
Laura Goodin
Drive-thru closes at 11:00 pm. Went there shortly before 10:00 pm. No one would answer the intercom. The employee(s) were hiding out so they wouldn't have to fill orders. Left and went to a different McDonald's. This was Memorial Day Monday.
THEY GAVE ME A PINK BURGER EVEN THOUGH THEIR STOVES ARE TIMED. I come here very often. The morning shift is ALWAYS helpful, but since the bald man with tattoos started working nights these past few months, I have had to come back countless times to get my food remade. Tonight, I ordered a #3 sub mac sauce. My roommate had another #3. When I went to eat my burger I took a bite and luckily before I chewed I saw how bright pink everything except the outside was. I asked for my money back as it could’ve made me sick, and the man told me he encourages me to call “corporate” which, this is a franchise location, so…. But I very very rarely complain at fast food as long as things get taken care of. We all make mistakes, but there is no reason to refuse to give me my money back when you could’ve made me sick as a dog.
Atmosphere: 1
Food: 1
Service: 1
Michelle Slowik
I took my son and his friends there for happy meals. There were 9 kids and 3 adults. I asked to order at the counter instead of the kiosk because the kiosks are SO slow. I was told no. I had to beg for someone to take our order. The lady who finally took our order was very quick and helpful and even brought the food to our table. But why do I have to beg to get someone to take my order JUST because I came inside? I assume it's because they don't want you coming inside.
There are no napkins, ketchup, salt, or utensils out. 3 of the drinks were out
Kid-friendliness: Not kid friendly unless your kid likes to order for themself on the kiosk
Atmosphere: 1
Food: 3
Service: 1
Mandy Johnson
Staff is friendly and food is fresh and hot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Egg and Cheese, French Fries, Big Mac, Sausage Burrito, Hash Browns
Food was all great. Fries not and hot
Atmosphere: 5
Food: 5
Service: 5
The manager was very nice and they work efficiently. My fries took longer than expected but he let me know the situation right away. I don’t mind the wait especially since they have the monopoly promotion going on and is crazy busy. I’m glad to see a manager who is great at communication
Atmosphere: 5
Food: 5
Service: 5
It was drive threw. Slow service
Atmosphere: 4
Food: 3
Service: 3
Don't waste your time here, I was waiting for my curbside order for 30 min, the other guy who was waiting before me left. They don't care about making your order
Atmosphere: 1
Food: 2
Service: 1
Check your drinks! When my food gor delivered in a sealed bag, my orange juice had a fruit fly floating at the top, that is absolutely disgusting and really makes you wonder what else is hiding there
Atmosphere: 1
Food: 1
Service: 1
All my Oder was stale ! The fries the nuggets the cheeseburgers were cold ! Why i didn’t ask for free food I paid for it and then I call them and no answer!! Smdh
Just went to McDonald's loved the workers and the manager brian also was very helpful and kind same with the other gentleman
Atmosphere: 5
Food: 5
Service: 5
Bait and switch…. Orange juice I ordered was watered down. The only solution that was offered to me was another drink. They gladly gave me a dollar soda with no refund of the up charge of the large orange juice I ordered. I was told by the drive-through employee that I could wait for the orange juice, but not given an idea of the timeframe that it would take. When I asked for a refund to the up charge, she insisted that this was the only way this could be resolved was to take the soda. Service was terrible. Tried to call the store manager after leaving, it went to voicemail with no return call. This McDonald’s is owned by one owner and owns many in Northern Illinois and southern Wisconsin. I will no longer be going to McDonald’s that this owner has because of this.
Service: 1
Asked employee to take our order. He refused and insisted on our using the kiosk instead. He was rude and gave his back to us and ignored us. We just left. Bad attitude and unhelpful. Needs to learn how to say please, excuse me, and sorry.
Atmosphere: 1
Food: 1
Service: 1
Drive-thru closes at 11:00 pm. Went there shortly before 10:00 pm. No one would answer the intercom. The employee(s) were hiding out so they wouldn't have to fill orders. Left and went to a different McDonald's. This was Memorial Day Monday.
Restaurantji Recommends
Its mcdonalds. What can i say? Lol
Atmosphere: 4
Food: 4
Service: 4
Wonderful place!!!
Atmosphere: 4
Food: 5
Service: 4
THEY GAVE ME A PINK BURGER EVEN THOUGH THEIR STOVES ARE TIMED. I come here very often. The morning shift is ALWAYS helpful, but since the bald man with tattoos started working nights these past few months, I have had to come back countless times to get my food remade. Tonight, I ordered a #3 sub mac sauce. My roommate had another #3. When I went to eat my burger I took a bite and luckily before I chewed I saw how bright pink everything except the outside was. I asked for my money back as it could’ve made me sick, and the man told me he encourages me to call “corporate” which, this is a franchise location, so…. But I very very rarely complain at fast food as long as things get taken care of. We all make mistakes, but there is no reason to refuse to give me my money back when you could’ve made me sick as a dog.
Atmosphere: 1
Food: 1
Service: 1
I took my son and his friends there for happy meals. There were 9 kids and 3 adults. I asked to order at the counter instead of the kiosk because the kiosks are SO slow. I was told no. I had to beg for someone to take our order. The lady who finally took our order was very quick and helpful and even brought the food to our table. But why do I have to beg to get someone to take my order JUST because I came inside? I assume it's because they don't want you coming inside.
There are no napkins, ketchup, salt, or utensils out. 3 of the drinks were out
Kid-friendliness: Not kid friendly unless your kid likes to order for themself on the kiosk
Atmosphere: 1
Food: 3
Service: 1
Staff is friendly and food is fresh and hot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Egg and Cheese, French Fries, Big Mac, Sausage Burrito, Hash Browns
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