The dining atmosphere is pleasant, and the spicy broth is spot on. It’s hard to find this kind of broth in Illinois.
Atmosphere: 5
Food: 5
Service: 5
Sarah Kim
Food was very good, would recommend trying both soup bases. Unhappy that they charged for gratuity for a table of 3 without letting us know.
Atmosphere: 3
Food: 5
Service: 1
Frank Es
I like it.
simran walia
AMAZING EXPERIENCE, amazing food & amazing service. The chef is superb and all the dishes were delightful. Will be coming back so many times!!!
Atmosphere: 5
Food: 5
Service: 5
Cassandra Marshall
It’s only a buffet style but they show full menu I don’t think you should be forced to eat buffet if that wasn’t your choice plus when you see your receipt there is a gratuity already added to the meal so please don’t tip twice! No one was in there we came when it first opened so everything was fresh. The service was ok but I won’t be back
Atmosphere: 1
Food: 3
Service: 3
Francesca Plantz
They add a 15% tip for “2 or more people”. We were wondering why our cards were charged so much! This came after very minimal effort. After we had finished our food, the waitress made us feel horrible that we didn’t eat all of our food. Would not recommend for ok food, no communication and sneaky charging.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Hot Pot Mix
Alondra
The food is not that great for the price, you would think it was very good, plus the service is terrible and the tip is already included even though it was just my husband and I.
Atmosphere: 2
Food: 2
Service: 2
Javier Ortega
Food was okay. Mini HotPot was not avaliable. Gratuity was automatically added to the check, while still having the option to add more. Might end up paying double the tip if you aren't careful and read the entire receipt.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Hot Pot Mix
ALCARA
This place definitely exceeded my expectations. I expected a 7/10, but it's closer to 9/10. I was amazed about the flavor of the food and attention of the employees, but I was waiting for the bill to have my final opinion about the place. It was pretty fair. 89 USD (including tip) for 2 adults (all you can eat) and 2 kids, and drinks, of course... I will come back for sure.
Atmosphere: 4
Food: 5
Service: 5
Andrew Burris
Food was great!! portions of food were huge!!! Very friendly and when we asked how spicy the hot was, he informed us correctly and was able to tone it back for us that like a little spice
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Thinly Sliced Pork Belly, Hot Pot Mix, Noodles, Ramen
I come here a few days a week, I've never gotten sick from their food. (The other reviews sound like they are blaming them although they probably eat taco bell willingly) The wait staff is incredibly nice and I don't even need to get a menu because they always remember my order. 10/10 and great prices
K Vidavitchy
"Restaurant" is a room attached to a Mexican restaurant. (Credit card statement will say Maria's.) I've been to other hotpot locations around Chicagoland that were both better quality and cheaper. High prices/required gratuity/TERRIBLE service. When we arrived we asked the waitress to explain to us the process of ordering and they could not explain it. (I think it may have been language barrier.) They often ignored us when we requested additional portions for the all you can eat. Bizarre and expensive experience.
Atmosphere: 1
Food: 2
Service: 1
Koko, Chocolate Labrador
My number 1 hot pot spot! I have been here several times and my friends and I still keep going there! It is usually empty at noon/lunch and you basically have the place yourself. It gets busier in the late afternoon to around 7 PM. It is around $27 per person but comes with unlimited meat, veggies, and soup mix. ALL YOU CAN EAT! You have to pay for the drinks. We usually get the best of both worlds soup and it is a mixture of the original and spicy soup. I love to add their thinly sliced marbled beef, mussels, shrimps (fresh!), fish and shrimp balls, quail eggs, napa cabbage, and bokchoy! I also never forget to order the amazing cucumber salad and the delicious fried bun. We mix our sauce the way the like it and usually consist of garlic, soysauce, chili, and chives. I would surely recommend this place.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Thinly Sliced Pork Belly, Hot Pot Mix
The dining atmosphere is pleasant, and the spicy broth is spot on. It’s hard to find this kind of broth in Illinois.
Atmosphere: 5
Food: 5
Service: 5
Food was very good, would recommend trying both soup bases. Unhappy that they charged for gratuity for a table of 3 without letting us know.
Atmosphere: 3
Food: 5
Service: 1
I like it.
AMAZING EXPERIENCE, amazing food & amazing service. The chef is superb and all the dishes were delightful. Will be coming back so many times!!!
Atmosphere: 5
Food: 5
Service: 5
It’s only a buffet style but they show full menu I don’t think you should be forced to eat buffet if that wasn’t your choice plus when you see your receipt there is a gratuity already added to the meal so please don’t tip twice! No one was in there we came when it first opened so everything was fresh. The service was ok but I won’t be back
Atmosphere: 1
Food: 3
Service: 3
They add a 15% tip for “2 or more people”. We were wondering why our cards were charged so much! This came after very minimal effort.
After we had finished our food, the waitress made us feel horrible that we didn’t eat all of our food.
Would not recommend for ok food, no communication and sneaky charging.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Hot Pot Mix
The food is not that great for the price, you would think it was very good, plus the service is terrible and the tip is already included even though it was just my husband and I.
Atmosphere: 2
Food: 2
Service: 2
Food was okay. Mini HotPot was not avaliable. Gratuity was automatically added to the check, while still having the option to add more. Might end up paying double the tip if you aren't careful and read the entire receipt.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Hot Pot Mix
This place definitely exceeded my expectations. I expected a 7/10, but it's closer to 9/10. I was amazed about the flavor of the food and attention of the employees, but I was waiting for the bill to have my final opinion about the place. It was pretty fair. 89 USD (including tip) for 2 adults (all you can eat) and 2 kids, and drinks, of course...
I will come back for sure.
Atmosphere: 4
Food: 5
Service: 5
Food was great!! portions of food were huge!!! Very friendly and when we asked how spicy the hot was, he informed us correctly and was able to tone it back for us that like a little spice
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Thinly Sliced Pork Belly, Hot Pot Mix, Noodles, Ramen
Restaurantji Recommends
Great place to eat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thinly Sliced Pork Belly, Fried Buns, Noodles, Ramen
I come here a few days a week, I've never gotten sick from their food. (The other reviews sound like they are blaming them although they probably eat taco bell willingly) The wait staff is incredibly nice and I don't even need to get a menu because they always remember my order. 10/10 and great prices
"Restaurant" is a room attached to a Mexican restaurant. (Credit card statement will say Maria's.) I've been to other hotpot locations around Chicagoland that were both better quality and cheaper. High prices/required gratuity/TERRIBLE service. When we arrived we asked the waitress to explain to us the process of ordering and they could not explain it. (I think it may have been language barrier.) They often ignored us when we requested additional portions for the all you can eat. Bizarre and expensive experience.
Atmosphere: 1
Food: 2
Service: 1
My number 1 hot pot spot! I have been here several times and my friends and I still keep going there! It is usually empty at noon/lunch and you basically have the place yourself. It gets busier in the late afternoon to around 7 PM. It is around $27 per person but comes with unlimited meat, veggies, and soup mix. ALL YOU CAN EAT! You have to pay for the drinks. We usually get the best of both worlds soup and it is a mixture of the original and spicy soup. I love to add their thinly sliced marbled beef, mussels, shrimps (fresh!), fish and shrimp balls, quail eggs, napa cabbage, and bokchoy! I also never forget to order the amazing cucumber salad and the delicious fried bun. We mix our sauce the way the like it and usually consist of garlic, soysauce, chili, and chives. I would surely recommend this place.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Thinly Sliced Pork Belly, Hot Pot Mix
For this price better go to Happy Lamb!
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