Buona
$ • Italian, Pizza, AmericanAbout Buona
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Buona Reviews
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Good good
Varied menu
Fair prices
Food was great! They actually give a full beef sandwich.. not just a few pieces in the bread
Hours
| Monday | 10:30AM - 10:30PM |
| Tuesday | 10:30AM - 10:30PM |
| Wednesday | 10:30AM - 10:30PM |
| Thursday | 10:30AM - 10:30PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 10:30PM |
Buona is a restaurant known for its good food and attentive customer service. Customers appreciate the friendly staff and the cleanliness of the restaurant. Many reviews highlight that the food is consistently good, and the menu offers a variety of options, including gluten-free, reduced fat, and healthy alternatives. The Italian Beef Combo with hot peppers, fries, and drinks is a popular choice among diners. Online orders are often accurate, and the staff is generally friendly and accommodating. However, some reviews mention issues with order accuracy and customer service, particularly at certain locations, where mistakes and attitude from staff have caused frustration. One customer shared a negative experience with a misheard order and unprofessional attitude from a cashier, which impacted their visit. Despite these incidents, the overall sentiment remains positive, especially when staff members like the general manager at the Mt Prospect location provide exceptional care, such as giving VIP treatment to customers' family members. Customers value the consistency in food quality and appreciate when staff show kindness and professionalism. Buona continues to be a favorite for many, thanks to its good food, good service, and efforts by staff to make customers feel welcomed.