Popeyes Louisiana Kitchen

Name: Popeyes Louisiana Kitchen
Address: 1761 Frank Scott Pkwy E, O'Fallon, Illinois, 62269, US
Telephone: (618) 636-0180
Price range: $
Rating: 1.9

$ • Chicken, Chicken Wings, Fast Food

Hours:
1761 Frank Scott Pkwy E, O'Fallon
(618) 636-0180

Menu Order Online

About Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen is a fast-food restaurant that has received mixed reviews. While some customers appreciate the convenience of online ordering, others have experienced issues such as long wait times, dirty stores, and rude staff. The menu items, including the chicken and promotional items, are sometimes unavailable, and the food quality can be inconsistent. The drive-thru service can be a challenge, with rookie order takers not working it very well, not responding to customers, interrupting, and having to repeat orders. While the food is good, dealing with people who don't seem to want to be there is not easy, and management needs to put experienced people on the window or train them better. The restaurant sometimes runs out of spicy biscuits, and mashed potatoes with Cajun gravy are mostly potatoes with not much gravy. The red beans and rice are very good. The drink machine did not work, and there was no toilet paper, no paper towels, and dirty floors. The girl taking orders did not want to be there, and the management is awful. However, some staff were pleasant and fairly quick. The restaurant is not diabetic friendly.