Boyd's New Generation

The dinner entrees were moderate in portion but it was good Soul food.

Atmosphere: 5

Food: 5

Service: 5

Delicious and fast every time

Atmosphere: 5

Food: 5

Service: 5

The food is always FRESH and DELICIOUS 😋
The customer service here is superb the staff and atmosphere are very inviting❤️ I absolutely love this place

Atmosphere: 5

Food: 5

Service: 5

Loved it

Atmosphere: 5

Food: 5

Service: 5

I visited Boyd Generation Cafeteria today and had a disappointing experience from start to finish. The young lady who took my order at the drive-thru was polite and professional — she was honestly the only bright spot of the visit.

But when I got home and started going through my food, I realized something was off. I noticed what I thought was an extra dessert in a flimsy plastic container, but when I looked closer, it turned out my baked dark meat chicken was missing — the main part of my order.

I called twice. No answer. Straight to voicemail. Voicemail was full. So I drove all the way back, tried to go inside — doors locked. Got back in the drive-thru line and explained the issue.

Then the woman who I assume was the owner or head cook came to the window, and instead of addressing my concern professionally, she hit me with sarcasm and attitude — as if I was out of line for coming back for food I paid for. She insisted she personally packed the chicken and tried to make it seem like I was the problem. When I mentioned there was a container in the bag that looked like pie, she snapped that they didn’t serve sweet potato pie that day.

Eventually, she handed me what looked like a pie container and told me to open it. Sure enough, it was the chicken — but it was so dry and shriveled, no wonder I mistook it for a slice of pie. At that point, I told her flat-out: I’m never coming back.

To that woman — if you’re reading this — your behavior was unprofessional, your customer service was dismissive and hostile, and your food wasn’t even worth the trip. Mistakes happen, but instead of owning it, you doubled down with attitude and dry chicken in a dessert container.

Word of advice: stop assaulting your chicken. Inject it with something buttery, juicy, and respectful before putting it out in the world. Because nobody wants to eat food that looks and tastes like regret.

I will not be returning, and I’ll be warning others to stay far away.

Atmosphere: 1

Food: 1

Service: 1

It was lunch busy . Had pork chops mashed potatoes and green beans ice tea . Tasted like homemade. It tasted good a small portion of veg. I thought price expensive for lunch.

Atmosphere: 3

Food: 3

Service: 3

Always hits just right, definitely recommend the greens and cornbread.

Atmosphere: 5

Food: 5

Service: 5

A must place to visit!! Delicious home style food. Had the porkchops, fries, greens, and top knotch deserts!

Atmosphere: 5

Food: 5

Service: 5

I ordered my food at the window and paid for iit. She told me to come back around in 15 mins which I did. When I got back in line there was a car at the window and one behind that car. This person was allowed to sit at the window until they received their food. I tried to go inside to get mine food and he told me I couldn’t pick up on the inside because someone was gone and they didn’t have enough staff but you had enough staff take my money but not enough to hand my food out the door? Please make this make sense. I try to support and this is what I get in return waiting an hour to get food I already paid for…

Atmosphere: 1

Food: 4

Service: 1

This place is relaxing and welcoming.

Atmosphere: 5

Recommended dishes: Catfish, Cornbread

I ordered the fried pork chops with mashed potatoes and green beans. It hit the spot! Everything was delicious!

Atmosphere: 5

Food: 5

Service: 5

The food was superb. I will definitely be back. That was the best food that I've eaten out in years. All the patrons plates that were left on the table were completely empty.

Atmosphere: 5

Food: 5

Service: 5

Great place for home style cooking. Fried chicken is excellent! Staff is so nice.

10/10 IM COMING BACK! The food was wonderful and truly SOUTHERN FOOD! PURE SOUL FOOD! I came here earlier, and they were out of my favorite things, but it’s okay! I’ll be back and earlier their prices are good for what you get. Fried chicken was so good this what I’m talking about!! Everyone here was so nice and sweet and inviting, reminds me truly of back home in Georgia! I just wanna say YALL DID YA THING! Love this place!!! Now I’m gonna get the peach cobbler cause they were out but I’ll be back earlier ???

Atmosphere: 5

Food: 5

Service: 5

The food was excellent. The catfish fillets and the fried chicken will cause a vegan to stray. It will take a while to eat because the food is made to order, so be prepared for the wait. I highly recommend trying it one time; you won't regret the choice.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Chicken Wings, Catfish