Head West Sub Stop
$ • Sandwich Shops, Salad, Soup
Hours:
1124 W Jefferson St, Springfield
(217) 793-9101
About Head West Sub Stop
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Head West Sub Stop Reviews
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Two of there managers sexually harassed and assaulted a young girl from Taylorville! She was fired for reporting it to the manager! You guys should be ashamed of yourself better get that checkbook out cause you’re going to pay!
Great until you have issues - ZERO customer service. The website's location selection is far too small, it's very easy to overlook, and you aren't asked to verify the location.
I placed an order online, and didn't realize until I got the text that the order was ready, that it had defaulted to the wrong location. I called to ask for a refund and the person on the phone has clearly had to deal with this issue a lot because she asked me not to get mad at her, but that once...read full review
They allowed Our Lords name to be taken in vain on a flier posted in their front window for Oktoberfest. I asked when I walked in ready to buy a sandwich if anyone can just post a flier?
The person I spoke with said , “Yes but it has to be approved by a manager and I happen to be one of the managers. I said. “Great! There is a poster in the window that offends Our Lords Name by using His Name in vaIn and it is offensive to me as well.” He replied,”it doesn’t bother...read full review
Ratings
Menu
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 10AM - 9PM |
People in Springfield Also Viewed
Head West Sub Stop is a well-liked restaurant in Springfield, offering delicious bread, fresh and high-quality meats, and a wide variety of toppings. The soup is excellent, with multiple options available. The convenient preorder kiosk allows customers to order, pay, and relax while their food is prepared. The restaurant also provides vegetarian and vegan options, including the popular vegan turkey Sammie, which features a unique bread.
Customers praise the restaurant's exceptional food, particularly the Italian and Reuben sandwiches. The service is also commended as great. One customer mentions returning multiple times during their trip to Springfield, unable to resist the temptation of the delectable subs.
However, some customers note that the kiosk ordering system could be improved, as certain menu items were not easily visible or listed. Additionally, there was some confusion regarding the expectation of a tip when customers handled their own order pickup and cleanup.
Overall, Head West Sub Stop is a beloved destination for those seeking a satisfying and high-quality sub experience, with a wide range of options to cater to various dietary preferences.