Homophobic owners/ managers. Was fired back in August for being gay
Calum Russell Blundell
homophobic narcissistic boss. who abused workers.
Leia Libben
Management is rude to staff, degrading, homophobic
Reaver297
Great food and Service. Good Prices as Well. I Will Be Going Back. I Highly Recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef & Cheddar Sandwich
ohgeorgia
Friendly staff! Subs are as good here as the other locations in Springfield. They've started listing what's vegan on a little sign inside ?
I don't love the interior but it's a really convenient location to grab & go. They have Gardein chick'n & meatballs, FYH cheese and mayo, and both the sweet bread and rye are vegan!
Update as of 09/23/2024: they no longer carry vegan cheese.
Updated from previous review on 2024-03-30
Katy Marquie
Family favorite and one of the best sub shops in town!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Ranch, Baked Potato w Bacon
Josh Edwards
We tried the pizza sub at Head West Sandwich Shop, but it came out cold despite asking for it warm. The chicken bacon ranch was good, but the real highlights were the delicious chocolate chip cookie and the unique Jones soda.
Jacob Stephenson
In the course of a week they’ve messed up two orders, which is fine I guess,they fixed it, but the fact you pay and order through their app, and then saying they can’t refund something they can’t even provide? That’s a joke.
Kadelin Altareb
Got the turkey and provolone on sweet bread & Mac and cheese. My husband got the Roast beef and cheddar and a small garden salad. Sandwiches were amazing as always but the Mac and cheese is TRASH absolutely disgusting. You can literally taste the uncooked flour in it and it was cold! Also the people making the sandwich rushed me out like I had to tell them 5 times what I wanted because they were going way too fast and there was no one else in there but me! And once I got to the car I realized they left out the Mac and cheese, which I wish I didn’t get. I will try this location again just because it’s next to my house but I’ve been to other shops with much better customer service. I love head west but they could have done it differently. Also $6 for a small literal lettuce salad is kind of ridiculous. And one dressing isn’t enough especially for that price.
It was my first time there. I explained we were vegan and they were very helpful. I found out they actually had a ton of options! They now have vegan cheeses from FYH. I had the vegan meatball sub and my wife had a vegan chicken marinara sub. They loaded the subs DOWN! It was super delicious. 10/10 will be back.
Only 4 stars because Happy Cow saves 5 stars for fully veg/vegan restaurants. This place serves meat too.
Homophobic owners/ managers. Was fired back in August for being gay
homophobic narcissistic boss. who abused workers.
Management is rude to staff, degrading, homophobic
Great food and Service. Good Prices as Well. I Will Be Going Back. I Highly Recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef & Cheddar Sandwich
Friendly staff! Subs are as good here as the other locations in Springfield. They've started listing what's vegan on a little sign inside ? I don't love the interior but it's a really convenient location to grab & go. They have Gardein chick'n & meatballs, FYH cheese and mayo, and both the sweet bread and rye are vegan! Update as of 09/23/2024: they no longer carry vegan cheese. Updated from previous review on 2024-03-30
Family favorite and one of the best sub shops in town!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Ranch, Baked Potato w Bacon
We tried the pizza sub at Head West Sandwich Shop, but it came out cold despite asking for it warm. The chicken bacon ranch was good, but the real highlights were the delicious chocolate chip cookie and the unique Jones soda.
In the course of a week they’ve messed up two orders, which is fine I guess,they fixed it, but the fact you pay and order through their app, and then saying they can’t refund something they can’t even provide? That’s a joke.
Got the turkey and provolone on sweet bread & Mac and cheese. My husband got the Roast beef and cheddar and a small garden salad. Sandwiches were amazing as always but the Mac and cheese is TRASH absolutely disgusting. You can literally taste the uncooked flour in it and it was cold! Also the people making the sandwich rushed me out like I had to tell them 5 times what I wanted because they were going way too fast and there was no one else in there but me! And once I got to the car I realized they left out the Mac and cheese, which I wish I didn’t get. I will try this location again just because it’s next to my house but I’ve been to other shops with much better customer service. I love head west but they could have done it differently. Also $6 for a small literal lettuce salad is kind of ridiculous. And one dressing isn’t enough especially for that price.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Garden Salad, Roast Beef & Cheddar Sandwich
It was my first time there. I explained we were vegan and they were very helpful. I found out they actually had a ton of options! They now have vegan cheeses from FYH. I had the vegan meatball sub and my wife had a vegan chicken marinara sub. They loaded the subs DOWN! It was super delicious. 10/10 will be back. Only 4 stars because Happy Cow saves 5 stars for fully veg/vegan restaurants. This place serves meat too.
Restaurantji Recommends
Always
Atmosphere: 5
Food: 5
Service: 5
Excellent food and service!
Vegetarian options: Veggie sub!
Parking: Parking lot!
Kid-friendliness: Yes!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Salad
I would patronage them more often if they gave a veteran discount.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Submarine Sandwich
The food is good and the folks that work there are friendly!
Great sandwiches
Atmosphere: 3
Food: 5
Service: 5
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