McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
501 S Grand Ave E, Springfield
(217) 441-2752
About McDonald's
Customers' Favorites
McDonald's Reviews
raw meat. today at S grand
This McDonald’s does not treat customers correctly. Waited in line to be told that they couldn’t find my mobile order. Then witness the associate resume her conversation with the car ahead of me like nothing was wrong.
I stopped at McDonald’s on my way to work to grab a McGriddle. I went thru the drive thru was surprised how quickly I moved thru line. I get to work and unwrap my sandwich and there was black speck. After having a couple other people verify that it was what I suspected. I called and spoke with the General Manager who proceeds to tell me that they don’t have mice and offered me. Replacement or refund. I returned to the location and the staff were very unprofessional. They...read full review
Ratings
Menu
Hours
| Monday | 5AM - 1AM |
| Tuesday | 5AM - 1AM |
| Wednesday | 5AM - 1AM |
| Thursday | 5AM - 1AM |
| Friday | 5AM - 1AM |
| Saturday | 5AM - 1AM |
| Sunday | 5AM - 1AM |
The McDonald's on S Grand has received mixed reviews, but the restaurant has made improvements based on recent customer feedback. The employees are now described as friendly, professional, and timely in their food delivery. Customers have found the food to be fresh and hot. The drive-thru line, which was previously reported as slow, has not been mentioned in the recent reviews. The manager's attitude, which was previously described as unprofessional and uncivil, has not been mentioned in the new reviews. The restaurant continues to offer a variety of menu items, including meals, sandwiches, and milkshakes, which customers have enjoyed. The location also provides a convenient bathroom and kiosks for ordering, which some customers have found helpful.