Its McDonalds. But on a real note; 7 out of 10 times, they do not get the order right. Also, the food can noticeably taste/feel like it sat out for a while. If they were on top of it like they should be, I dont think itd be that bad. Because I've seen busy. Definitely isnt the cleanest either, but better than the few Burger king's I have been to.
Atmosphere: 3
Food: 2
Service: 2
Herpert Dingus
They say women have no talent. Here we say food. look Keep moving forward benefit Aloha Always A wise leader has calmed my heart. I'm trying to make the food heavier. I don't like it They say women have no talent. Here we say food. look Keep moving forward benefit Aloha Always A wise leader has calmed my heart. I'm trying to make the food heavier. I don't like it
Atmosphere: 4
Food: 2
Service: 3
Treresha Lee
Literally ruined my big Mac fries were cold almost uncooked and I don't appreciate that bullshit
Atmosphere: 1
Food: 1
Service: 1
Indian Man
I asked for a large fry and a large Carmel frappe and they gave me everything in medium and made me pay for it won’t be going there again!
Food: 1
Timothy Jolly
Waited in the drive through for my food for a long time and was the only car in the drive through. Get my son's happy meal and he is excited about getting an interchangeable toy that was just released and was the toy McDonald's is advertising. I went inside to ask the manager if they had any of the interchangable toys since that is what my 6 year old son really wanted. The woman looked at one other toy and was like that's all we got no attempt to look anywhere else even in the back and have no explanation or showed any remorse and then when I stated about her disappointing my son she laughed in our face and again showed no remorse. Very poor customer service coming from a manager. I will never eat at this location again. Highly unprofessional staff
Atmosphere: 1
Food: 1
Service: 1
Zayn A
Most disgusting and horrible McDonald I ever had. I ordered burger and high C last night. Burner was literally so cold and no flavor. And in high c they didn’t even use ice on it . Really disappointed
Odyy Boo
The worst McDonald in Springfield. It’s the closest to my house but I’d rather travel the extra time to not come here. Waited in the drive thru for 10 mins and was told to pull up. Then the worker came and told me they didn’t know I was waiting in anything. Then they started my order. Also there was no one else in the drive thru when I got there. Over 5 cars came and went while I waited.
Atmosphere: 1
Food: 3
Service: 1
Holey Monkeys
this is how they packaged my doordash order. so lazy.
Atmosphere: 1
Food: 1
Service: 1
Andrew Heaton
January 2nd, I figured letting the girl with the red undershirt finish a text and give me my receipt wouldn’t be a hassle. More than two minutes pass and she still is in front of the window, facing me on her phone. I gesture her, and she eyerolls (Made sure I saw it) and continues texting. Finally she sets her phone down and raises her shoulders at me. I gesture for a receipt and she complies finally.
It’s 2:35pm. It took me 4 minutes to get a receipt from the person BLATANTLY ignoring me. Do better. Hire better. I’ll never come back to this location with workers this poorly managed
All quarter pounders should have bacon. Totally changes the flavor.
Atmosphere: 3
Food: 4
Service: 4
Rachel Barrow
Placed an order through the drive-thru. The food was hot and ready to go, but every time we go to this McDonald's, I kid you not 9/10 times we have items missing. My husband asked for 2 holiday pies, only got one. Asked for 2 fries, didn't get any of them. Ordered my son a kids meal, and our son doesn't eat apples so there is an option where you can get extra fries, not even substituted, still received the apples. This is one of two McDonald's in town we always have a problem with. The worker's are rude (tonight they were polite), and ordered items are missing.
Atmosphere: 2
Food: 4
Service: 1
Jack rollins
Took half an hour long to get 1 grinch meal
Atmosphere: 1
Food: 4
Service: 1
Ceira Harold
I ordered a larger frappe instead I got a large sprite which I didn’t order I also ordered a sandwich I asked for no tomatoes instead I got tomatoes and they took everything else off I’m highly disappointed nd don’t recommend this McDonald since Dey can’t get their orders right
Good times fast food and great service
Atmosphere: 4
Food: 4
Service: 5
Its McDonalds. But on a real note; 7 out of 10 times, they do not get the order right. Also, the food can noticeably taste/feel like it sat out for a while. If they were on top of it like they should be, I dont think itd be that bad. Because I've seen busy. Definitely isnt the cleanest either, but better than the few Burger king's I have been to.
Atmosphere: 3
Food: 2
Service: 2
They say women have no talent. Here we say food.
look
Keep moving forward
benefit
Aloha Always
A wise leader has calmed my heart. I'm trying to make the food heavier. I don't like it
They say women have no talent. Here we say food.
look
Keep moving forward
benefit
Aloha Always
A wise leader has calmed my heart. I'm trying to make the food heavier. I don't like it
Atmosphere: 4
Food: 2
Service: 3
Literally ruined my big Mac fries were cold almost uncooked and I don't appreciate that bullshit
Atmosphere: 1
Food: 1
Service: 1
I asked for a large fry and a large Carmel frappe and they gave me everything in medium and made me pay for it won’t be going there again!
Food: 1
Waited in the drive through for my food for a long time and was the only car in the drive through. Get my son's happy meal and he is excited about getting an interchangeable toy that was just released and was the toy McDonald's is advertising. I went inside to ask the manager if they had any of the interchangable toys since that is what my 6 year old son really wanted. The woman looked at one other toy and was like that's all we got no attempt to look anywhere else even in the back and have no explanation or showed any remorse and then when I stated about her disappointing my son she laughed in our face and again showed no remorse. Very poor customer service coming from a manager. I will never eat at this location again. Highly unprofessional staff
Atmosphere: 1
Food: 1
Service: 1
Most disgusting and horrible McDonald I ever had. I ordered burger and high C last night. Burner was literally so cold and no flavor. And in high c they didn’t even use ice on it . Really disappointed
The worst McDonald in Springfield. It’s the closest to my house but I’d rather travel the extra time to not come here. Waited in the drive thru for 10 mins and was told to pull up. Then the worker came and told me they didn’t know I was waiting in anything. Then they started my order. Also there was no one else in the drive thru when I got there. Over 5 cars came and went while I waited.
Atmosphere: 1
Food: 3
Service: 1
this is how they packaged my doordash order. so lazy.
Atmosphere: 1
Food: 1
Service: 1
January 2nd, I figured letting the girl with the red undershirt finish a text and give me my receipt wouldn’t be a hassle. More than two minutes pass and she still is in front of the window, facing me on her phone. I gesture her, and she eyerolls (Made sure I saw it) and continues texting. Finally she sets her phone down and raises her shoulders at me. I gesture for a receipt and she complies finally.
It’s 2:35pm. It took me 4 minutes to get a receipt from the person BLATANTLY ignoring me. Do better. Hire better. I’ll never come back to this location with workers this poorly managed
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
Drive through was quick
All quarter pounders should have bacon. Totally changes the flavor.
Atmosphere: 3
Food: 4
Service: 4
Placed an order through the drive-thru. The food was hot and ready to go, but every time we go to this McDonald's, I kid you not 9/10 times we have items missing. My husband asked for 2 holiday pies, only got one. Asked for 2 fries, didn't get any of them. Ordered my son a kids meal, and our son doesn't eat apples so there is an option where you can get extra fries, not even substituted, still received the apples. This is one of two McDonald's in town we always have a problem with. The worker's are rude (tonight they were polite), and ordered items are missing.
Atmosphere: 2
Food: 4
Service: 1
Took half an hour long to get 1 grinch meal
Atmosphere: 1
Food: 4
Service: 1
I ordered a larger frappe instead I got a large sprite which I didn’t order I also ordered a sandwich I asked for no tomatoes instead I got tomatoes and they took everything else off I’m highly disappointed nd don’t recommend this McDonald since Dey can’t get their orders right
Service: 1
Loading...