Popeyes Louisiana Kitchen

$ • Chicken, Fast Food, Chicken Wings

Hours:
2496 Wabash Ave, Springfield
(217) 793-9280

About Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen provides a pleasant dining experience despite some issues. The drive-thru staff are friendly and polite, helping to make up for broken credit card readers and a non-functional speaker. The food is delicious, with popular items like spicy breasts, spicy chicken legs, and Cajun fries. The combo meal, which includes a 4-piece meal with a soda and biscuit, offers good value. Customers have noted that the outside of the restaurant could be cleaner, with trash around the building and overflowing garbage containers, which affects the overall appearance. Inside, the restaurant is busy, but the staff work hard and seem experienced, often adding extra chicken during wait times. Some orders have had issues, such as a broken chicken leg or missing items like honey and butter for the biscuit, but overall, the food quality remains good. The restaurant is a place where tasty food is served alongside attentive customer service, despite a few cleanliness and equipment concerns.

Customers' Favorites

Popeyes Louisiana Kitchen Reviews

1.9
412 ratings
Restaurantji Rating
5
14%
4
8%
3
6%
2
6%
1
66%
Food
2.8
Atmosphere
2.1
Service
2.2

Share your opinion about Popeyes Louisiana Kitchen

Restaurantji Rating

Went there on my lunch break. I had a coupon for $10.99,2 can dine . 5 pc chicken, 2 biscuits and two sides. I asked for spicy chicken got mild ,instead of 5 pieces I only received 2 pieces , 1 biscuit, fries( about one hand full and the Mac n cheese was horrible. I was sharing this with a co worker. I called the restaurant for two hours straight and no one answered. I will never go back. They are HORRIBLE

I was just physically threatened at the Springfield IL location on Wabash by a cook. “ I’ll punch you in the face” he said, after I asked for a refund for the sandwich, that was soggy and not prepared correctly. I have pictures of all the employees including the cook and the rude manager. Should I post these pictures?

I bought some chicken from Popeyes Monday July 18, 2022 and the chicken was nasty it didn,t taste like Popeyes it taste plain and the biscuits were dry and the macaroni was mushy.Whats going on Popeyes.

Read All Reviews(412)

Ratings

Menu

Add a Menu
Popeyes Louisiana Kitchen Menu
Popeyes Louisiana Kitchen Menu

Photos

Add a Photo
Popeyes Louisiana Kitchen
Popeyes Louisiana Kitchen
View All Photos

Hours

Monday 10AM - 12AM
Tuesday 10AM - 12AM
Wednesday 10AM - 12AM
Thursday 10AM - 1AM
Friday 10AM - 1AM
Saturday 10AM - 1AM
Sunday 10AM - 12AM
Updated on: