This sandwich shop is terrible. Their staff doesn’t listen to the orders and they are slow as molasses. Orders get screwed up consistently, especially catering orders, and the staff is a bunch of teenage kids related to the management. The owner treats the managers terribly, makes them work 7 days a week to make up for lack of employees, at times 70-80 hours per week. They can’t keep employees due to their awful managerial skills. DO NOT RECOMMEND.
Atmosphere: 1
Food: 1
Service: 1
Busy Nissan
Yo, why your bacon taste like pepper and not bacon? Didnt use to be like that... I can still taste pepper in my mouth and I finished my sandwich over an hour ago! Overall pretty good place to eat. Would be 5 start if not for the crazy pepper bacon.
Atmosphere: 5
Food: 4
Service: 4
Shelly Miller
Great food. Area was a bit dirty
Atmosphere: 3
Food: 5
Service: 5
J. J.
The bomb. Best sandwich chain in Springfield. Always loved it in college… so thrilled there is one here now.
Atmosphere: 5
Food: 5
Service: 5
Cynthia Daniels
I have been to this location several times. I usually order online. Food is always great, order is correct and ready when I get there. Milkshakes are fantastic! Employees are always friendly and helpful. They even place your milkshake in the fridge to keep it cold for you.
Atmosphere: 5
Food: 5
Service: 5
UKnowIGotIt85
Love the turkey bacon 🥓 club
Atmosphere: 5
Food: 5
Service: 5
Christian Grey
Food is consistently good. Online Menu selection has more variety than in store. Sandwiches definitely have more toppings than just bread.
Barbara Embree
I ordered a chicken bacon sub with onion, tomato, lettuce, mustard, mayo,Italian seasoning, oil,on multi grain and all I got was chicken and cheese on white bread
Anthony Charlton
A little hard to find in the medical district but the sandwich was reliably good. Very friendly lady behind the counter who was efficient and pleasant to talk to.
Atmosphere: 4
Food: 5
Service: 5
Shenan Gilleland
Dedicated parking spots, easy to get in and out quickly. 3 sizes to pick from basically 6, 8 and 12 inch 2 types of bread. Very clean, staff is friendly and efficient. Both subs we got the veggie and the meatball were tasty. 6 in. veggie was $7. 8 in. meatball was $11.... That's where they lost a star and a repeat customer. Just too much for 6 or 7 meatballs split in half with cheese, seasoning and sauce.
If you are new here and don't have a directory of some sort with restaurants in the area, you will never find it.
Goodluck!
Atmosphere: 3
Food: 3
Service: 3
Chris Rogers
best sandwich shop i've had in a long time best food good prices and the soups
Atmosphere: 5
Food: 5
Service: 5
Richard
Nice, clean location with friendly employees. They didn't have the drink I ordered online and were very apologetic and substituted another one even though it didn't bother me. I enjoyed the new drink even better.
Atmosphere: 5
Food: 5
Service: 5
Rick Striplin
Extras add up quickly when vegetables aren't included in the price. It was good, but pricey, because I spent $25 for a sub sandwich, and a salad. Being a former manager of a sub shop myself I think they could do better, as far as including vegetables in the price. The price is my reason for the 3 stars.
Atmosphere: 4
Food: 4
Service: 5
Dominique Binns
I really was excited when a potbelly opened here. Let's just say online ordering is a big NO NO. I've never had issues when I come in & order. But you get the deals if ordering online to only come in & food is not prepared correctly. But they did remake my sandwich.
This sandwich shop is terrible. Their staff doesn’t listen to the orders and they are slow as molasses. Orders get screwed up consistently, especially catering orders, and the staff is a bunch of teenage kids related to the management. The owner treats the managers terribly, makes them work 7 days a week to make up for lack of employees, at times 70-80 hours per week. They can’t keep employees due to their awful managerial skills. DO NOT RECOMMEND.
Atmosphere: 1
Food: 1
Service: 1
Yo, why your bacon taste like pepper and not bacon? Didnt use to be like that... I can still taste pepper in my mouth and I finished my sandwich over an hour ago! Overall pretty good place to eat. Would be 5 start if not for the crazy pepper bacon.
Atmosphere: 5
Food: 4
Service: 4
Great food. Area was a bit dirty
Atmosphere: 3
Food: 5
Service: 5
The bomb. Best sandwich chain in Springfield. Always loved it in college… so thrilled there is one here now.
Atmosphere: 5
Food: 5
Service: 5
I have been to this location several times. I usually order online. Food is always great, order is correct and ready when I get there. Milkshakes are fantastic! Employees are always friendly and helpful. They even place your milkshake in the fridge to keep it cold for you.
Atmosphere: 5
Food: 5
Service: 5
Love the turkey bacon 🥓 club
Atmosphere: 5
Food: 5
Service: 5
Food is consistently good. Online Menu selection has more variety than in store. Sandwiches definitely have more toppings than just bread.
I ordered a chicken bacon sub with onion, tomato, lettuce, mustard, mayo,Italian seasoning, oil,on multi grain
and all I got was chicken and cheese on white bread
A little hard to find in the medical district but the sandwich was reliably good. Very friendly lady behind the counter who was efficient and pleasant to talk to.
Atmosphere: 4
Food: 5
Service: 5
Dedicated parking spots, easy to get in and out quickly. 3 sizes to pick from basically 6, 8 and 12 inch 2 types of bread. Very clean, staff is friendly and efficient. Both subs we got the veggie and the meatball were tasty. 6 in. veggie was $7. 8 in. meatball was $11.... That's where they lost a star and a repeat customer. Just too much for 6 or 7 meatballs split in half with cheese, seasoning and sauce.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mama's Meatball
Restaurantji Recommends
Not a bad location if you can find it.
Help your business and make it more noticeable.
If you are new here and don't have a directory of some sort with restaurants in the area, you will never find it.
Goodluck!
Atmosphere: 3
Food: 3
Service: 3
best sandwich shop i've had in a long time best food good prices and the soups
Atmosphere: 5
Food: 5
Service: 5
Nice, clean location with friendly employees. They didn't have the drink I ordered online and were very apologetic and substituted another one even though it didn't bother me. I enjoyed the new drink even better.
Atmosphere: 5
Food: 5
Service: 5
Extras add up quickly when vegetables aren't included in the price. It was good, but pricey, because I spent $25 for a sub sandwich, and a salad. Being a former manager of a sub shop myself I think they could do better, as far as including vegetables in the price. The price is my reason for the 3 stars.
Atmosphere: 4
Food: 4
Service: 5
I really was excited when a potbelly opened here. Let's just say online ordering is a big NO NO. I've never had issues when I come in & order. But you get the deals if ordering online to only come in & food is not prepared correctly. But they did remake my sandwich.
Atmosphere: 3
Food: 4
Service: 3
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