Red Robin Gourmet Burgers and Brews

$ • Burgers, American

Hours:
2881 S Veterans Pkwy, Springfield
(217) 546-8331

Take-Out/Delivery Options

Customers' Favorites

Red Robin Reviews

3.1 (65)
Husband and I ate here for a quick valentines date, and first thing off the bat, was we were super uncomfortable due to the smell of pure stank, I don't know what it was, but it smelt like a sewer was sitting in the middle of the restaurant.The server was friendly and nice, but she did admit to forgetting to get our order after a while of us sitting there. She was so I give her the benefit of the doubt.We waited 30 minutes and 4 other people that came in after us, and they got...read full review

Good food, fries are solid if over salted. Service is pretty spotty, we've been here twice and both times it's been a struggle to get refills as the waitress was hard to find and frequently forgot the orders. For "bottomless sides" the portions are rather small. I understand wanting to avoid food waste and costs but it would reduce the number of orders. Atmosphere is pretty standard. Freckled lemonade cake was quite good.

Very rough service experience on a Saturday afternoon. It was busy, but it felt busier than it was due to less than ideal hostessing and waitstaff. I was given overbrewed unsweet tea with completely frozen and therefore juiceless lemons. Food was ok, but on the bland side. Had to ask directly for a single drink refill to wash it down. No one ever actually offered bottomless fries, and the portions that came with our meals were more like what you would consider to be small. If...read full review

More Reviews(221)

Ratings

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Hours

Monday 11AM - 10PM
Tuesday 11AM - 10PM
Wednesday 11AM - 10PM
Thursday 11AM - 10PM
Friday 11AM - 11PM
Saturday 11AM - 11PM
Sunday 11AM - 10PM
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