Taco Bell
1950 Bricher Rd, St. Charles
(630) 208-9477
Recent Reviews
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Tacos that my daughter got from a drive-through were soaking wet ended up throwing away. The food order was a total of $20 called the manager. They don’t seem to really care they hang up on you on the first call called back they want you to come back and they’re gonna replace the order but it’s already late at night and I’m going to bed and they don’t want to talk to you anymore. They’re not willing to help you. They should’ve just refunded this order. I tried to give her a receipt number. She wasn’t interested. and the food was just terrible
Atmosphere: 1
Food: 1
Service: 1
20 minutes in line at the drive through and not one car moved. At least the parking lot was clean. Appreciate that I was able to cancel my online order easily, because paying for the privilege of wasting my lunch break sitting in your parking lot would have been unforgivable.
Atmosphere: 3
Food: 1
Service: 1
As a frequent drive-thru customer of fast food and TB in genetal, and this location in particular (Hi, Justin!) Please ignore the 1 star review bombs. This is a solid and clean TB and I've always had good service. Only criticism is that I cant order certain drinks from the app that i know they have and have to update at the order window. I still recommend ordering with the app. Sometime they're a tag stingy on the sauce, not like I dont have a bag full of extras from the times they shovel it at you.
Atmosphere: 3
Food: 5
Service: 5
Always forgets food. Double check bag before leaving.
Atmosphere: 3
Food: 4
Service: 1
I don't like the automated voice that I hear EVERY TIME I GO
Atmosphere: 4
Food: 3
Service: 3
Every single staff here are extremely ignorant and rude. Worst I've ever seen.
Atmosphere: 1
Food: 1
Service: 1
We found a hair or something in one of our tacos that's disgusting
Atmosphere: 1
Food: 1
Service: 1
What amazing service! Had a slightly longer wait in the drive thru but nothing bad. Even so the employees there were apologetic, explained why it took a little longer and gave us a coupon for a free taco. It was refreshing to have people feel like they value you as a customer. Such a simple gesture, but such a huge impact! Thank you!
Atmosphere: 5
Food: 5
Service: 5
always fresh
Atmosphere: 5
Food: 5
Service: 5
Usually pretty fast with your order and foods been really good.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Waaay way too slow. Prioritizes drive thru over walk ins. 11 minutes to get two tacos? Ridiculous
Atmosphere: 1
Food: 2
Service: 1
didn’t have the luxe box
Ordering online makes things easier. Was ready to go and just getting put on the shelf by the time I got there. Food was good, app has some deals.
IF 0 STARS WAS AN OPTION I WOULD IN A HEART BEAT.
I've had issues every single time im here,(ive loves in this town 26 years) i work near by and i order the same thing EACH TIME
2 cheesy roll ups, spicy potatoe taco with fiesta strips, and a cheesy gordita crunch , with refried beans and NO meat
and
EVERY TIME ITS WRONG.
i call once i notice somthing is MIA or wrong and they can never credit me on the spot
i have to 'redeem' my money/food in the store NEVER in the drive thru and usually have to argue with staff over this 3-6$ mess up but every dollar counts
and im disappointed the staff isn't mindful of their work, or disciplined for their forgetfulness ,very upseting especially when you spend money on food you wont eat!.. long story short go to another location THIS ONE IS TERRIBLE!! And after tonight's encounter with somone who has terrible English i will NOT BE BACK.
Vegetarian options: NOT existent with this staff. AVOID AT ALL COST
Atmosphere: 1
Food: 1
Service: 1
This taco bell gets it right EVERY time. I appreciate you guys so much it's insane. Thank you for your service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos Bellgrande
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