Some years ago, the Illini Union renovated the exterior courtyard into extended interior seating space for students. This included the addition of a Starbucks location. The staff at this location seems to be well trained and managed because they are always friendly and very adept at getting orders out. With the huge crowds flowing through the Union, this is no easy task but they do it well and gracefully. My drinks always taste exactly as they should so the quality control is excellent. Highly recommended.
Carl Xu
Nicest place in town to study.
Atmosphere: 5
Food: 5
Service: 5
sarea linae
The food wasn’t bad however I saw a rat and when addressing a worker about it she told me to fall off the face of the earth??? whatever that means but then she told me that i was “doing too much”?
Atmosphere: 1
Food: 2
Service: 3
Morgan Paze
Worst Starbucks on campus. I’ve tried getting coffee here countless times and they never fail to disappoint. I recommend Sidney Lu Starbucks followed by Illini Union Bookstore Starbucks. Those two are significantly better. The coffee here is always watered down and just outright disgusting. They even managed to screw up an iced chai, the easiest drink to make.
Atmosphere: 5
Food: 1
Service: 5
Elif
Why do we have to beg for a refill and it is always a problem here? As starbucks rewards members we are eligible to receive brewed coffee, cold brew, hot and cold teas (without lemonade or additional flavoring) regardless of our original bevarage. Why do we have to put up with this behavior?
Frank Giraldo
Fast service and decent coffee.
Fox
I don't know what training the baristas receive but sometimes this Starbucks makes Espresso Royale look good. And espresso royale is BAD.
Kelly O'Brien
This is usually my favorite Starbucks on campus. I love the energy of the workers here but sometimes it seems a little down lately. I noticed one of the employees, Addison, talking really rudely to his co workers and it seemed to really bring morale down. I really miss the upbeat environment that this Starbucks usually has!
Mateo L
Staff was friendly, accurate, swift and helpful, going above and beyond.
Antonio Sanchez
Amazing experience here. Never have I ever been treated like a king, and I can die in peace now. They know what a perfect matcha is and I will never have a matcha drink like this again unless its specifically made by Om, Ava, Alex, and Priscilla. Thank you guys!
Every worker is so nice and really care about their customers. My drink always tastes amazing, especially when Allie makes it. She is amazing.
Emily Correll
This always has been and will be the worst Starbucks ever. Today was the last straw. I bought a Pink drink and the girl made it with water. When I told her that’s not how you make it she argued with me. I’ve gotten hundreds of pink drinks from many different locations and they have never been made with water. I asked her to remake it without water and she refused. This is the worst location ever! Don’t give them your money! You are better off walking the 3 minutes to the one in the bookstore. Don’t go here.
Victoria Ross
I loved the vine in the place, they go as fast as they can and are all very hard kind workers!!
Cesar Quintana
Worst coffee in town. Like you're lost if this where you go. The Common Ground Caffee had it all
Aliki Kolliopoulos
Asked for a double shot machiato with extra foam and they essentially gave me a latte. Then they said the machiato has milk but the cappuccino is the one with just steamed milk. Did not get the drink I wanted as the batistas are obviously not trained.
Some years ago, the Illini Union renovated the exterior courtyard into extended interior seating space for students. This included the addition of a Starbucks location. The staff at this location seems to be well trained and managed because they are always friendly and very adept at getting orders out. With the huge crowds flowing through the Union, this is no easy task but they do it well and gracefully. My drinks always taste exactly as they should so the quality control is excellent. Highly recommended.
Nicest place in town to study.
Atmosphere: 5
Food: 5
Service: 5
The food wasn’t bad however I saw a rat and when addressing a worker about it she told me to fall off the face of the earth??? whatever that means but then she told me that i was “doing too much”?
Atmosphere: 1
Food: 2
Service: 3
Worst Starbucks on campus. I’ve tried getting coffee here countless times and they never fail to disappoint. I recommend Sidney Lu Starbucks followed by Illini Union Bookstore Starbucks. Those two are significantly better. The coffee here is always watered down and just outright disgusting. They even managed to screw up an iced chai, the easiest drink to make.
Atmosphere: 5
Food: 1
Service: 5
Why do we have to beg for a refill and it is always a problem here? As starbucks rewards members we are eligible to receive brewed coffee, cold brew, hot and cold teas (without lemonade or additional flavoring) regardless of our original bevarage. Why do we have to put up with this behavior?
Fast service and decent coffee.
I don't know what training the baristas receive but sometimes this Starbucks makes Espresso Royale look good. And espresso royale is BAD.
This is usually my favorite Starbucks on campus. I love the energy of the workers here but sometimes it seems a little down lately. I noticed one of the employees, Addison, talking really rudely to his co workers and it seemed to really bring morale down. I really miss the upbeat environment that this Starbucks usually has!
Staff was friendly, accurate, swift and helpful, going above and beyond.
Amazing experience here. Never have I ever been treated like a king, and I can die in peace now. They know what a perfect matcha is and I will never have a matcha drink like this again unless its specifically made by Om, Ava, Alex, and Priscilla. Thank you guys!
Restaurantji Recommends
Every worker is so nice and really care about their customers. My drink always tastes amazing, especially when Allie makes it. She is amazing.
This always has been and will be the worst Starbucks ever. Today was the last straw. I bought a Pink drink and the girl made it with water. When I told her that’s not how you make it she argued with me. I’ve gotten hundreds of pink drinks from many different locations and they have never been made with water. I asked her to remake it without water and she refused. This is the worst location ever! Don’t give them your money! You are better off walking the 3 minutes to the one in the bookstore. Don’t go here.
I loved the vine in the place, they go as fast as they can and are all very hard kind workers!!
Worst coffee in town. Like you're lost if this where you go. The Common Ground Caffee had it all
Asked for a double shot machiato with extra foam and they essentially gave me a latte. Then they said the machiato has milk but the cappuccino is the one with just steamed milk. Did not get the drink I wanted as the batistas are obviously not trained.