Auntie Anne's

Slow service but food tasted

Atmosphere: 1

Food: 4

Service: 1

Very disappointed in the young lady at the register wearing a mask and had gloves on took my cash and then went to handle the pretzels luckily I watched her and she didn’t touch them with the gloves but let’s me serious it takes just a second to wash your hands and change your gloves shame on this young lady I hope my children and I don’t get sick from this rude young ladies poor decision.

The worst and rude experience i ever had. Wasn't greeted when we got to the registers, and when i ordered two items and one of the pretezel nuggets fell out of the cup and i just assumed she would just give another one but she didnt. I had to ask for a new one and she put her hand out and i gave her the cup she then threw it in the garbage so frustrated. I had to ask for a bag and she kept getting annoyed and grabbed the cups with no gloves or anything and put them inside the bag which isnt sanitary while handling food. She was just so careless about everything, it was just annoying. She was more concerned conversing with her friend who was on the side of the counter eating and drinking. So unprofessional.

Great snacks! Had a pepperoni pretzel and it seemed like it was made minutes before receiving it. Very fresh and delicious. I also had a frozen strawberry lemonade and that too was very tasty and refreshing. I wish I could drink a gallon of that without any health risk. Good stuff

good snacks

Pretzel bites for the grandkids.

New management? Not tasty at all!!!

Mmmm soft pretzel bites

Mmmm soft pretzel bites

New management? Not tasty at all!!!

their pretzel is good and the strawberry cream lemonade.

We like the fact that Auntie Anne's has a store at Hawthorn Center. It was a nice option for a light snack which held us over until dinner while we shopped. We chose the original pretzel nuggets. The staff is friendly, especially with a holiday spirit.

Not a huge fan of the pretzels, waaaay too greasy and buttery

Like the pretzels but warning to those downloading the app for the free pretzel...do so in advance....took a while to download (LTE coverage too) and on top of that they told me it would take 10 minutes for the app to update in order for me to get the free pretzel. Ended up buying the pretzel - pretty misinformed walk-up promotion...IMO

Like the pretzels but warning to those downloading the app for the free pretzel...do so in advance....took a while to download (LTE coverage too) and on top of that they told me it would take 10 minutes for the app to update in order for me to get the free pretzel. Ended up buying the pretzel - pretty misinformed walk-up promotion...IMO