This location was my favorite in the area, but lately they just can’t seem to get my order right. There’s always something missing. There’s only so many times I want to go inside after being in the drive thru line to have them fix it. It’s unfortunate because the staff is very friendly and even recognize their customers by specific order, but I shouldn’t have to come home and “fix” my coffee 8/10 times going there.
danielle fry
as a partner, going back to get a drink fixed that was just ordered as is on the menu shouldn’t be happening. how do you mess up an iced chai with no modifications? and then proceed to give attitude when i ask for a remake, and then give back one that looks and tastes like straight milk? do better
Service: 2
Kupite Blinchiki
Terrible. Avoid. Pissed faces. It’s a headache.
Atmosphere: 1
Food: 1
Service: 1
nathan kalisik
Any one want HAIR!! with their coffee this is the place to go! This was disgusting not just one piece of hair several pieces! Luckily I noticed before drinking! Went back for a refund, no apology no nothing!!
Atmosphere: 1
Food: 1
Service: 1
Arturo Torres
Not the type to write reviews but the way the staff acted when I brought this back isn’t okay, it was like a normal thing for them, wasn’t expecting free drinks or whatever but no apology very unfriendly and unprofessional. One hair no problem, things happen but the $8 drink was full of hairs and probably the one I drank half way was too, be careful what you put in your mouth.
Atmosphere: 1
Food: 1
Service: 1
Jeffrey Hobson
Great service, great team!!
Raquel Valadez
Worst customer service I have received at a drive through. Man had the worst attitude. I ordered 4 drinks all drinks tasted mostly like water. very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Sandra Martinez
Great location. Fast friendly staff, food and drinks are great.
Atmosphere: 4
Food: 4
Service: 5
Kevin Nevills
Always ready when I walk in the door
Atmosphere: 5
Food: 5
Service: 5
deleah flores
I specifically went here to get filtered water. I asked if I could buy a large cup (willing to pay). I was told they don't give water. I said I wanted to buy it. He said there's no way to put it in the computer and they don't give water anymore....excuse me....what!? I had to pay for a $3 bottle of water for them to just give me the freakin large cup of ice water anyway, not bottled in a cup like I originally asked. Ridiculous and stupid!! I would've stayed and purchased something else once my friend arrived, but I went somewhere else. I will not be returning.
Turn off in-store mobile orders if it's drive thru only. I don't want to wait in line 10 minutes
Steve Horak
Love the impossible sandwich. The blonde roast is the bomb
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Schieffer
Coffee is not the same Always dark grounds left in the bottom
Atmosphere: 3
Service: 3
Julie Guenther
Visit very frequently. Today will be my last. Used the app to order. The app gives you a time to pickup. I was 1 minute early. But with how busy the drive thru line gets, I joined the line. The lady told me that I need to pay attention to the pickup time. Asked me to park and come in to get my drink. I agreed. Parked immediately and walked in… to find my drink ready with in 20 seconds. Seriously… they couldn’t have let me just wait 45 seconds in the drive thru line. They have people who order crazy time consuming drinks, not in the mobile app, just from the drive thru line… and we all wait patiently for their drinks to be made and handed to them. I will visit other establishments.
Andraya
I go here every morning on my way to work. Last week I went here and asked for a cup of ice , which I had done this a week prior, the girl at the drive through said she would have to charge me! LIKE REALLY I give you my business almost every morning and you want to charge for ice, when I told the manager the nerve of her to say their other option would of been their highly price bottle water (MAM if I wanted that I would of ordered it) SMH like Starbucks your already struggling for sales and to make customers pay for a cup of ICE if they don’t buy something is very SAD!!!
This location was my favorite in the area, but lately they just can’t seem to get my order right. There’s always something missing. There’s only so many times I want to go inside after being in the drive thru line to have them fix it. It’s unfortunate because the staff is very friendly and even recognize their customers by specific order, but I shouldn’t have to come home and “fix” my coffee 8/10 times going there.
as a partner, going back to get a drink fixed that was just ordered as is on the menu shouldn’t be happening. how do you mess up an iced chai with no modifications? and then proceed to give attitude when i ask for a remake, and then give back one that looks and tastes like straight milk? do better
Service: 2
Terrible. Avoid. Pissed faces. It’s a headache.
Atmosphere: 1
Food: 1
Service: 1
Any one want HAIR!! with their coffee this is the place to go! This was disgusting not just one piece of hair several pieces! Luckily I noticed before drinking!
Went back for a refund, no apology no nothing!!
Atmosphere: 1
Food: 1
Service: 1
Not the type to write reviews but the way the staff acted when I brought this back isn’t okay, it was like a normal thing for them, wasn’t expecting free drinks or whatever but no apology very unfriendly and unprofessional. One hair no problem, things happen but the $8 drink was full of hairs and probably the one I drank half way was too, be careful what you put in your mouth.
Atmosphere: 1
Food: 1
Service: 1
Great service, great team!!
Worst customer service I have received at a drive through. Man had the worst attitude. I ordered 4 drinks all drinks tasted mostly like water. very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Great location. Fast friendly staff, food and drinks are great.
Atmosphere: 4
Food: 4
Service: 5
Always ready when I walk in the door
Atmosphere: 5
Food: 5
Service: 5
I specifically went here to get filtered water. I asked if I could buy a large cup (willing to pay). I was told they don't give water. I said I wanted to buy it. He said there's no way to put it in the computer and they don't give water anymore....excuse me....what!? I had to pay for a $3 bottle of water for them to just give me the freakin large cup of ice water anyway, not bottled in a cup like I originally asked. Ridiculous and stupid!! I would've stayed and purchased something else once my friend arrived, but I went somewhere else. I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Turn off in-store mobile orders if it's drive thru only. I don't want to wait in line 10 minutes
Love the impossible sandwich. The blonde roast is the bomb
Atmosphere: 5
Food: 5
Service: 5
Coffee is not the same
Always dark grounds left in the bottom
Atmosphere: 3
Service: 3
Visit very frequently. Today will be my last. Used the app to order. The app gives you a time to pickup. I was 1 minute early. But with how busy the drive thru line gets, I joined the line. The lady told me that I need to pay attention to the pickup time. Asked me to park and come in to get my drink. I agreed. Parked immediately and walked in… to find my drink ready with in 20 seconds. Seriously… they couldn’t have let me just wait 45 seconds in the drive thru line.
They have people who order crazy time consuming drinks, not in the mobile app, just from the drive thru line… and we all wait patiently for their drinks to be made and handed to them.
I will visit other establishments.
I go here every morning on my way to work. Last week I went here and asked for a cup of ice , which I had done this a week prior, the girl at the drive through said she would have to charge me! LIKE REALLY I give you my business almost every morning and you want to charge for ice, when I told the manager the nerve of her to say their other option would of been their highly price bottle water (MAM if I wanted that I would of ordered it) SMH like Starbucks your already struggling for sales and to make customers pay for a cup of ICE if they don’t buy something is very SAD!!!
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