I go here every morning on my way to work. Last week I went here and asked for a cup of ice , which I had done this a week prior, the girl at the drive through said she would have to charge me! LIKE REALLY I give you my business almost every morning and you want to charge for ice, when I told the manager the nerve of her to say their other option would of been their highly price bottle water (MAM if I wanted that I would of ordered it) SMH like Starbucks your already struggling for sales and to make customers pay for a cup of ICE if they don’t buy something is very SAD!!!
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I'm tired sick of this team's racist , ignorant behavior! last time when i ordered venti hot moca the guy who handed my drink gave me funny face.it was drive thru. I'm confused by his face so i opened my drink after i left. it was 2/3 full. i don't want to start my day to argue over half filled coffee so i just left without complaining. And then today i ordered thru mobile app trenta "extra" salted caramel cold foam on my cold brew coffee also with venti cup of ice. drive thru guy/Same guy ! with nose piercing/ gave me grande ice on purpose , trenta salted caramel cold brew with "venti" cup's lid. He did not add my extra foam on my coffee. And still making funny face to me. Lid was not fitting . it was loose. he just throw that thing on my coffee. It was bad like that. and look at my "extra" salted caramel cold foam cold brew! i even choose make room option for foam on the app. still did not get my extra foam. i'm paid customer. and i don't think i want to deal with this guy's extremely weird, rude behavior . Why he always make funny face to me also! I think he thought it's ok to being rude to customers because whole team is same way. Otherwise how could he!
Atmosphere: 1
Food: 1
Service: 1
M K
I was there recently and they messed up the drink and also the remake. After about 45 minutes for one drink, I didn't have the patience or time to go back for another remake. No greeting or friendliness like other Starbucks. It was also very clear the employee making the drink was not trained and no one was helping her at all.
Atmosphere: 1
Food: 1
Service: 1
Peonie Love
Clean! Super friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Debasmita Bagli
The aged lady is super slow , even though there was no crowd , but still she took almost 25 mints to make a single hot drink . I ordered impossible breakfast sandwich, I got pesto sandwich , but this item delivered one young lady (some Angie ). Service was So pathetic ….
Service: 1
Alonso Alcantar
The employees are very quick and also very kind.
Atmosphere: 5
Food: 5
Service: 5
Kinga zimolag
Waited in the drive thru for 20 minutes just for my drink to be made poorly. Asked to add extra milk and got my drink back with liquid all over the cup and on the cup.
Atmosphere: 1
Food: 1
Service: 1
Esther Han
If you go inside, it’s faster but expect to wait.
Atmosphere: 5
Food: 5
Service: 3
Sarge H
How can you order a drink in person and wait over 15 minutes for it because they forgot your order on the side. What a joke.
Atmosphere: 3
Food: 3
Service: 1
Kristin Lapczynski
I received the wrong drink in my drive through order and came back in to tell them to make me a new one. Service was very slow and only 2 people working at the time were it was very busy. The barista made me a new drink (ice shaken espresso with almond milk) but for some reason added cinnamon to it. It tasted disgusting and I ended up throwing it away. Luckily I didn’t have an allergy to it. I have had many positive experiences at this location but this was bad for a Saturday morning rush.
This Starbucks is the best I’ve ever been to. Yes, it can be busy and we have to wait longer for our drinks, but it must be hard being understaffed. You guys are all humans doing the best you can, and our family always appreciates the warm welcome and great tasting drinks! Keep your heads up guys, and thank you for your hard work! ?
Atmosphere: 5
Food: 5
Service: 5
Mikayla Kincaid
SO RIDICULOUS! i ordered 20 min ahead of time and work in the ER down the street. came to pick it up and the drive thru was 10 cars long so i went inside, not a single worker looked up or acknowledged me for over 5 min while i waited to just ask if i could grab it, i received a notification it was already ready so i knew it was already made but no one would make eye contact with me for even a second. i get that they’re busy but COME ON????? i’ll never come here again it’s absolutely unacceptable, zero customer service skills from a single one of those people working right now.
Atmosphere: 1
Service: 1
Stella G
This wasn't my favorite location to begin with as their drinks are just not very good. But last 2 times the milk was bad and made my family sick.
Service: 4
Ruben Armenta
I stopped there today hopefully to get my mango dragon spicy, but they told me they are spicy powder. She didn’t even bother to tell me when they gonna have it back or not so if that’s a falseadvertiser of Starbucks.
Service: 1
Armaan Malik
Terrible, they stood around acting like I didn’t exist waiting for a while, useless staff they all need to get fired asap
I go here every morning on my way to work. Last week I went here and asked for a cup of ice , which I had done this a week prior, the girl at the drive through said she would have to charge me! LIKE REALLY I give you my business almost every morning and you want to charge for ice, when I told the manager the nerve of her to say their other option would of been their highly price bottle water (MAM if I wanted that I would of ordered it) SMH like Starbucks your already struggling for sales and to make customers pay for a cup of ICE if they don’t buy something is very SAD!!!
I'm tired sick of this team's racist , ignorant behavior! last time when i ordered venti hot moca the guy who handed my drink gave me funny face.it was drive thru. I'm confused by his face so i opened my drink after i left. it was 2/3 full. i don't want to start my day to argue over half filled coffee so i just left without complaining. And then today i ordered thru mobile app trenta "extra" salted caramel cold foam on my cold brew coffee also with venti cup of ice. drive thru guy/Same guy ! with nose piercing/ gave me grande ice on purpose , trenta salted caramel cold brew with "venti" cup's lid. He did not add my extra foam on my coffee. And still making funny face to me. Lid was not fitting . it was loose. he just throw that thing on my coffee. It was bad like that. and look at my "extra" salted caramel cold foam cold brew! i even choose make room option for foam on the app. still did not get my extra foam. i'm paid customer. and i don't think i want to deal with this guy's extremely weird, rude behavior . Why he always make funny face to me also! I think he thought it's ok to being rude to customers because whole team is same way. Otherwise how could he!
Atmosphere: 1
Food: 1
Service: 1
I was there recently and they messed up the drink and also the remake. After about 45 minutes for one drink, I didn't have the patience or time to go back for another remake. No greeting or friendliness like other Starbucks. It was also very clear the employee making the drink was not trained and no one was helping her at all.
Atmosphere: 1
Food: 1
Service: 1
Clean! Super friendly staff.
Atmosphere: 5
Food: 5
Service: 5
The aged lady is super slow , even though there was no crowd , but still she took almost 25 mints to make a single hot drink . I ordered impossible breakfast sandwich, I got pesto sandwich , but this item delivered one young lady (some Angie ). Service was So pathetic ….
Service: 1
The employees are very quick and also very kind.
Atmosphere: 5
Food: 5
Service: 5
Waited in the drive thru for 20 minutes just for my drink to be made poorly. Asked to add extra milk and got my drink back with liquid all over the cup and on the cup.
Atmosphere: 1
Food: 1
Service: 1
If you go inside, it’s faster but expect to wait.
Atmosphere: 5
Food: 5
Service: 3
How can you order a drink in person and wait over 15 minutes for it because they forgot your order on the side. What a joke.
Atmosphere: 3
Food: 3
Service: 1
I received the wrong drink in my drive through order and came back in to tell them to make me a new one. Service was very slow and only 2 people working at the time were it was very busy. The barista made me a new drink (ice shaken espresso with almond milk) but for some reason added cinnamon to it. It tasted disgusting and I ended up throwing it away. Luckily I didn’t have an allergy to it. I have had many positive experiences at this location but this was bad for a Saturday morning rush.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
This Starbucks is the best I’ve ever been to. Yes, it can be busy and we have to wait longer for our drinks, but it must be hard being understaffed. You guys are all humans doing the best you can, and our family always appreciates the warm welcome and great tasting drinks! Keep your heads up guys, and thank you for your hard work! ?
Atmosphere: 5
Food: 5
Service: 5
SO RIDICULOUS! i ordered 20 min ahead of time and work in the ER down the street. came to pick it up and the drive thru was 10 cars long so i went inside, not a single worker looked up or acknowledged me for over 5 min while i waited to just ask if i could grab it, i received a notification it was already ready so i knew it was already made but no one would make eye contact with me for even a second. i get that they’re busy but COME ON????? i’ll never come here again it’s absolutely unacceptable, zero customer service skills from a single one of those people working right now.
Atmosphere: 1
Service: 1
This wasn't my favorite location to begin with as their drinks are just not very good. But last 2 times the milk was bad and made my family sick.
Service: 4
I stopped there today hopefully to get my mango dragon spicy, but they told me they are spicy powder. She didn’t even bother to tell me when they gonna have it back or not so if that’s a falseadvertiser of Starbucks.
Service: 1
Terrible, they stood around acting like I didn’t exist waiting for a while, useless staff they all need to get fired asap
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