The employees are nice and hardworking. I caught hell from the drive thru girl for wadding up my straw cover into a pea sized ball and flicking it out the window. I forgive her. The burgers are great! The chicken nuggets have an oddly unpleasantly bland coating. And the chicken inside them is tasteless too. But great people and great burgers. Avoid the nuggets.
Kaitlin Shack
Servers were really nice. But the other night it was ridiculously slow. I usually don't care if things are slow, but i genuinely thought there was only one person working and felt bad for them but there were multiple workers so I'm not sure why things were so slow. And the fries were very old, barely warm, turning stiff and had a funky taste compared to how they normally taste. And when I ordered doordash a week or so before, I had missing items. The whoppers were BOMB though, sooo good lol.
Joy Hall
We had not been inside the building for a few years. It was terribly dirty and uncared for. Majority of tables messed, layer of greasy dust over most surfaces. Children’s pay area and high chairs GRIMY. Management needs to step it up —no excuses!
Dynamite_Nathan_ Roblox
I eat here every day that i can the food is always great
Jayde Hudson
I had the best service. And I love how kind the people here are. My food was made fresh and delicious!!!! 10/10 would recommend coming here!!
Stella Colbert
Always good.
Michael Axt
The employees make you feel like it's a problem you showing up. If you want good service and food go somewhere else. This place has gone down hill.
Jerry Brown
Wonderful staff. Great food
Martin Beltran
Don't go to Bk waterloo on your lunch break you will spend your whole break in the drive thru. They make the excuse that there short staffing. Well if there short staff pay people more money for there time !
Steven Van Dyke
Kid-friendliness: They have a nice inside playground for little kids on those rainy days, and there is also something usually playing on the TV for the little ones. Best fast food for kids in Waterloo Illinois. In my opinion .
Forgot The burger in the order had to turn around and go back food was way. Subpar will not be returning to this one way too expensive too anymore.
Atmosphere: 1
Food: 1
Service: 1
Barbara Burgess
I'm not sure why u have ppl waiting at the drive thru for 10 minutes before u take an order. And considering it happens every time I go thru it's clearly routinely how you are addressing customers. Which is rude. If ur gonna take that long to take someone's order i expect it to be correct. At the very least, I don't think that's asking to much.
The employees are nice and hardworking. I caught hell from the drive thru girl for wadding up my straw cover into a pea sized ball and flicking it out the window. I forgive her. The burgers are great! The chicken nuggets have an oddly unpleasantly bland coating. And the chicken inside them is tasteless too. But great people and great burgers. Avoid the nuggets.
Servers were really nice. But the other night it was ridiculously slow. I usually don't care if things are slow, but i genuinely thought there was only one person working and felt bad for them but there were multiple workers so I'm not sure why things were so slow. And the fries were very old, barely warm, turning stiff and had a funky taste compared to how they normally taste. And when I ordered doordash a week or so before, I had missing items. The whoppers were BOMB though, sooo good lol.
We had not been inside the building for a few years. It was terribly dirty and uncared for. Majority of tables messed, layer of greasy dust over most surfaces. Children’s pay area and high chairs GRIMY. Management needs to step it up —no excuses!
I eat here every day that i can the food is always great
I had the best service. And I love how kind the people here are. My food was made fresh and delicious!!!! 10/10 would recommend coming here!!
Always good.
The employees make you feel like it's a problem you showing up. If you want good service and food go somewhere else. This place has gone down hill.
Wonderful staff. Great food
Don't go to Bk waterloo on your lunch break you will spend your whole break in the drive thru. They make the excuse that there short staffing. Well if there short staff pay people more money for there time !
Kid-friendliness: They have a nice inside playground for little kids on those rainy days, and there is also something usually playing on the TV for the little ones. Best fast food for kids in Waterloo Illinois. In my opinion .
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bacon Cheeseburger
Restaurantji Recommends
Forgot The burger in the order had to turn around and go back food was way. Subpar will not be returning to this one way too expensive too anymore.
Atmosphere: 1
Food: 1
Service: 1
I'm not sure why u have ppl waiting at the drive thru for 10 minutes before u take an order. And considering it happens every time I go thru it's clearly routinely how you are addressing customers. Which is rude. If ur gonna take that long to take someone's order i expect it to be correct. At the very least, I don't think that's asking to much.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Classic Wrap Spicy Wrap Honey Mustard Wrap
Long wait, rude service and cold good after waiting for your order to be prepared. 20 minutes to get cold food! This use to be a much better place
Atmosphere: 1
Food: 1
Service: 1
Lacking employees..
Atmosphere: 1
Food: 4
Service: 2
Had to wait 10 minutes in the drive thru line...so much for fast food 🥴
Atmosphere: 2
Food: 2
Service: 1
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