Young man seemed overwhelmed, but friendly and kind.
Atmosphere: 5
Food: 5
Service: 5
Charles Wallace
Chloe has great service and is very friendly and nice.
Atmosphere: 3
Food: 5
Service: 5
April Easton
Waited too long for 3 sandwiches and fries! The girls had to ask what I had at the window 2 different times!
Service: 1
Jaclyn Knobloch
I went to Hardee’s drive thru in Waterloo, IL on, August 25, 2024 for breakfast. I was immediately greeted by this cheerful, friendly voice over the speaker. She took my order and I pulled around to the drive-up window. I had my card ready to pay and was greeted by this kind person. I told her, you really know how to put a smile on someone’s face, and that person was me! She said her name was Tywanna. I hope Hardee’s corporate reads this and recognizes what a wonderful, caring and kind person they have on their team. They are very fortunate! Thanks Tywanna for the amazing service!!
Atmosphere: 5
Food: 5
Service: 5
Heath Zimmer
I stop in there on Sunday mornings.every time there are only two ladies working.I can tell you,they are friendly fast efficient and food is good. There should be at least 5 employees at this time of day.but these ladies put good food out with friendly service better than any fast food place I've been too in years.and they are consistent. The owner of this hardees should give them the pay of 5 people because they are doing the work well.if it wasn't for them you wouldn't be open..like the hardees where I'm from no reliable employees no open no money.pay these two what they are worth and what they deserve please.as I sit in the restaurant so many people are taking the time to personally thank them as they leave.amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
Jameel Ross
My food was a 10/10 Clark was really entertaining keeping me busy and Truman was also making sure my food was guaranteed fresh
Atmosphere: 5
Food: 5
Service: 5
Wendy Kuehner
Friendly customer service.
Atmosphere: 5
Food: 5
Service: 5
carmalena clark
I recently visited Hardee's and had an exceptional experience at the drive-thru, thanks to Clark! From the moment I placed my order, Clark's friendly demeanor and attentiveness made all the difference. He was patient, ensuring I got exactly what I wanted, and even made some great recommendations.
The food was hot and delicious, but it was Clark's outstanding customer service that truly elevated my visit. His positive attitude and quick service made the whole experience enjoyable. I left feeling satisfied not just with my meal, but also with the level of care I received. Thank you, Clark, for making my trip to Hardee's a memorable one! I’ll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Curls
Rob Frey
Was given wrong order in drive through. The girl wanted to give me the sandwich that was just returned by the person that got my order. Then wanted me to eat the now cold fries from the wrong order. She just dropped the new fries upside down into the bag. Just a hateful overpaid worker collecting a paycheck. We’ll never go back for this abuse.
Atmosphere: 1
Food: 2
Service: 1
John Smistik
Ordered 2 bacon egg English muffins. The whole thing was cold. The cheese was fresh out of the refrigerator, cold and stiff. The sandwich’s were nothing like the picture. It was 1 1/4” thick, like the stepped on them. Not worth the money. Good thing my dog eats anything. It wasn’t a total waste of money.
They biscuit sandwiches are pre-made, so they are fast, but they are not hot and fresh.
Barbie Jolly
Everyone was polite and the food came out fresh and fast. Nice being at a Hardee’s again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers
Scott Mansfield
Incorrect sandwich giving then made us prove it with receipt and didn't complete the sandwich correctly. I don't care atmosphere from time of order.
Atmosphere: 1
Food: 3
Service: 1
Kimber Black
I asked for my burger to be wrapped in lettuce. Not only did the employee go above and beyond taking time to ensure my order would be perfect it was perfect ? Thanks Hardee's in Waterloo IL, I will definitely come back when I'm in town. Best Double Cheeseburger I ever had. ?
Atmosphere: 5
Food: 5
Service: 5
Chris Wall
A basic Hardee's/Red Burrito with an extra touch of great service and cleanliness. The fries were cooked well.
Young man seemed overwhelmed, but friendly and kind.
Atmosphere: 5
Food: 5
Service: 5
Chloe has great service and is very friendly and nice.
Atmosphere: 3
Food: 5
Service: 5
Waited too long for 3 sandwiches and fries!
The girls had to ask what I had at the window 2 different times!
Service: 1
I went to Hardee’s drive thru in Waterloo, IL on, August 25, 2024 for breakfast. I was immediately greeted by this cheerful, friendly voice over the speaker. She took my order and I pulled around to the drive-up window. I had my card ready to pay and was greeted by this kind person. I told her, you really know how to put a smile on someone’s face, and that person was me! She said her name was Tywanna. I hope Hardee’s corporate reads this and recognizes what a wonderful, caring and kind person they have on their team. They are very fortunate! Thanks Tywanna for the amazing service!!
Atmosphere: 5
Food: 5
Service: 5
I stop in there on Sunday mornings.every time there are only two ladies working.I can tell you,they are friendly fast efficient and food is good. There should be at least 5 employees at this time of day.but these ladies put good food out with friendly service better than any fast food place I've been too in years.and they are consistent. The owner of this hardees should give them the pay of 5 people because they are doing the work well.if it wasn't for them you wouldn't be open..like the hardees where I'm from no reliable employees no open no money.pay these two what
they are worth and what they deserve please.as I sit in the restaurant so many people are taking the time to personally thank them as they leave.amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
My food was a 10/10 Clark was really entertaining keeping me busy and Truman was also making sure my food was guaranteed fresh
Atmosphere: 5
Food: 5
Service: 5
Friendly customer service.
Atmosphere: 5
Food: 5
Service: 5
I recently visited Hardee's and had an exceptional experience at the drive-thru, thanks to Clark! From the moment I placed my order, Clark's friendly demeanor and attentiveness made all the difference. He was patient, ensuring I got exactly what I wanted, and even made some great recommendations.
The food was hot and delicious, but it was Clark's outstanding customer service that truly elevated my visit. His positive attitude and quick service made the whole experience enjoyable. I left feeling satisfied not just with my meal, but also with the level of care I received. Thank you, Clark, for making my trip to Hardee's a memorable one! I’ll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Curls
Was given wrong order in drive through.
The girl wanted to give me the sandwich that was just returned by the person that got my order. Then wanted me to eat the now cold fries from the wrong order. She just dropped the new fries upside down into the bag. Just a hateful overpaid worker collecting a paycheck.
We’ll never go back for this abuse.
Atmosphere: 1
Food: 2
Service: 1
Ordered 2 bacon egg English muffins. The whole thing was cold. The cheese was fresh out of the refrigerator, cold and stiff. The sandwich’s were nothing like the picture. It was 1 1/4” thick, like the stepped on them. Not worth the money. Good thing my dog eats anything. It wasn’t a total waste of money.
Restaurantji Recommends
They biscuit sandwiches are pre-made, so they are fast, but they are not hot and fresh.
Everyone was polite and the food came out fresh and fast. Nice being at a Hardee’s again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers
Incorrect sandwich giving then made us prove it with receipt and didn't complete the sandwich correctly. I don't care atmosphere from time of order.
Atmosphere: 1
Food: 3
Service: 1
I asked for my burger to be wrapped in lettuce. Not only did the employee go above and beyond taking time to ensure my order would be perfect it was perfect ? Thanks Hardee's in Waterloo IL, I will definitely come back when I'm in town. Best Double Cheeseburger I ever had. ?
Atmosphere: 5
Food: 5
Service: 5
A basic Hardee's/Red Burrito with an extra touch of great service and cleanliness. The fries were cooked well.
Atmosphere: 4
Food: 4
Service: 5
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