JUST TERRIBLE! CHICKEN WAS NOT GOOD. BISCUITS WERE NOT FULLY COOKED. THE ONLY DECENT THING WE HAD WAS THE SLAW.
Atmosphere: 2
Food: 1
Service: 2
Kendlynn Prange
Asked for potatoes and gravy and fries. Got the fries, but didnt get my potatoes and gravy, instead, they gave me coleslaw. I dont like coleslaw.
Atmosphere: 3
Food: 2
Service: 3
Kellie Meyer
Nice new space
Food was very Hot!!
Joe Berry
Sunday at 4:55 pm. NO CHICKEN. Said it would be 20-25 minutes. Terrible service! I wouldn't write this review - but it's not the first time. Owners should be ashamed.
Ayee VP
This location got the mashed potatoes perfectly!. Of course, the original chicken recipe is great. With the biscuit that came with the 3-piece, I really enjoyed my food.
Jessi Pettijohn
Forgot our biscuits, the chicken was greasy and disgusting we almost couldn't eat it. The only reason we got KFC is because my little one loves chicken legs and our local deli was out. So gross. Don't go there unless you want a bellyache. I've tried calling several times to inform them and it's just a busy signal. Yuk
Madison King
Food would be great without the hair in it!
Alex
Though the place maybe a little bit torn the food is delicious and the people are calm going with the flow
Absolutely the worst customer service ever!!! Trying to order my food and they didn’t have what I needed and a manager came to the intercom in the most unprofessional way telling me 2 ways I could do the order but then states or I can just leave … really that’s how you talk to customers that are about to spend $50 plus in your store and she is trying to get the order right for her family because yall are out of a regular menu item at dinner rush.. go back to kindergarten and learn how to treat people .. then the assistant manager and cashier trying to hide her cause she can’t stand by what she said. Only can talk trash to me behind a drive thru speaker. Yall a waste! Then refused to give a managers name nor would give me the corporate number. Worst management that’s probably why the customer service is so bad. Yall need some lessons from Chick-fil-A.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Jayy Lukas
Beth is a blessed women! very good with service and easy to work with! shop was closed for kfc and she was like nah dear I can make it myself for you and it made my absolute day ?️? #VOTE4
This location is currently a KFC/Taco Bell although it sounds like this will only be a KFC soon. We currently like being able to buy both KFC & Taco Bell at the same time. We'll come back here when it's just a KFC but I'm not sure that I won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Eva Roeder
Greasy chicken and unorganized staff. Should there be this much grease at the bottom of a bucket? No. We just wanted an easy dinner and ended up with a complete disaster that cost fifty bucks. Not cool.
Atmosphere: 3
Food: 1
Service: 3
Tammy Weaver
This is a kfc and taco bell combo store best of both worlds and had excellent service and hot food.
Atmosphere: 5
Food: 5
Service: 5
Stacy Shannon
Have ate at this location multiple times and every time is getting worse!!! fries were cold, cheese not melted on one of the sandwiches. when asked to get fresh hot fries they came out so full of salt, you couldn't even blow the salt off. It was literally a log of salt. Horrible.
Ericha Anne
We decided to grab a quick supper at Taco Bell/KFC in Waterloo this evening. Errol ordered the K-14 (Crispie Colonel Box) and an order of mashed potatoes. I ordered a grilled steak soft taco and an order of nachos.....did we get what we ordered? NO!
I spoke to the manger and told him that my husband’s order was completely incorrect and he made it right, even brought it to our table and apologized several times for the error. As I bit into my soft taco, I noticed there was no meat chunks, it was chicken, so I took it back up and showed him the receipt that I ordered it. I got my new soft taco and just barely sat down and the manager came back over to our table and gave us some chicken and cookies, as a peace offering.
There’s some good managers and some not so good. We’re giving this guy 2 thumbs up for rectifying the situation.
JUST TERRIBLE! CHICKEN WAS NOT GOOD. BISCUITS WERE NOT FULLY COOKED. THE ONLY DECENT THING WE HAD WAS THE SLAW.
Atmosphere: 2
Food: 1
Service: 2
Asked for potatoes and gravy and fries. Got the fries, but didnt get my potatoes and gravy, instead, they gave me coleslaw. I dont like coleslaw.
Atmosphere: 3
Food: 2
Service: 3
Nice new space
Food was very Hot!!
Sunday at 4:55 pm. NO CHICKEN. Said it would be 20-25 minutes. Terrible service! I wouldn't write this review - but it's not the first time. Owners should be ashamed.
This location got the mashed potatoes perfectly!. Of course, the original chicken recipe is great. With the biscuit that came with the 3-piece, I really enjoyed my food.
Forgot our biscuits, the chicken was greasy and disgusting we almost couldn't eat it. The only reason we got KFC is because my little one loves chicken legs and our local deli was out. So gross. Don't go there unless you want a bellyache. I've tried calling several times to inform them and it's just a busy signal. Yuk
Food would be great without the hair in it!
Though the place maybe a little bit torn the food is delicious and the people are calm going with the flow
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Chicken Sandwich
Absolutely the worst customer service ever!!! Trying to order my food and they didn’t have what I needed and a manager came to the intercom in the most unprofessional way telling me 2 ways I could do the order but then states or I can just leave … really that’s how you talk to customers that are about to spend $50 plus in your store and she is trying to get the order right for her family because yall are out of a regular menu item at dinner rush.. go back to kindergarten and learn how to treat people .. then the assistant manager and cashier trying to hide her cause she can’t stand by what she said. Only can talk trash to me behind a drive thru speaker. Yall a waste! Then refused to give a managers name nor would give me the corporate number. Worst management that’s probably why the customer service is so bad. Yall need some lessons from Chick-fil-A.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Beth is a blessed women! very good with service and easy to work with! shop was closed for kfc and she was like nah dear I can make it myself for you and it made my absolute day ?️? #VOTE4
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Restaurantji Recommends
This location is currently a KFC/Taco Bell although it sounds like this will only be a KFC soon. We currently like being able to buy both KFC & Taco Bell at the same time. We'll come back here when it's just a KFC but I'm not sure that I won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Greasy chicken and unorganized staff. Should there be this much grease at the bottom of a bucket? No. We just wanted an easy dinner and ended up with a complete disaster that cost fifty bucks. Not cool.
Atmosphere: 3
Food: 1
Service: 3
This is a kfc and taco bell combo store best of both worlds and had excellent service and hot food.
Atmosphere: 5
Food: 5
Service: 5
Have ate at this location multiple times and every time is getting worse!!! fries were cold, cheese not melted on one of the sandwiches. when asked to get fresh hot fries they came out so full of salt, you couldn't even blow the salt off. It was literally a log of salt. Horrible.
We decided to grab a quick supper at Taco Bell/KFC in Waterloo this evening. Errol ordered the K-14 (Crispie Colonel Box) and an order of mashed potatoes. I ordered a grilled steak soft taco and an order of nachos.....did we get what we ordered? NO! I spoke to the manger and told him that my husband’s order was completely incorrect and he made it right, even brought it to our table and apologized several times for the error. As I bit into my soft taco, I noticed there was no meat chunks, it was chicken, so I took it back up and showed him the receipt that I ordered it. I got my new soft taco and just barely sat down and the manager came back over to our table and gave us some chicken and cookies, as a peace offering. There’s some good managers and some not so good. We’re giving this guy 2 thumbs up for rectifying the situation.
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