Absolutely the worst customer service ever!!! Trying to order my food and they didn’t have what I needed and a manager came to the intercom in the most unprofessional way telling me 2 ways I could do the order but then states or I can just leave … really that’s how you talk to customers that are about to spend $50 plus in your store and she is trying to get the order right for her family because yall are out of a regular menu item at dinner rush.. go back to kindergarten and learn how to treat people .. then the assistant manager and cashier trying to hide her cause she can’t stand by what she said. Only can talk trash to me behind a drive thru speaker. Yall a waste! Then refused to give a managers name nor would give me the corporate number. Worst management that’s probably why the customer service is so bad. Yall need some lessons from Chick-fil-A.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Jayy Lukas
Beth is a blessed women! very good with service and easy to work with! shop was closed for kfc and she was like nah dear I can make it myself for you and it made my absolute day ?️? #VOTE4
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Glen Guenther
This location is currently a KFC/Taco Bell although it sounds like this will only be a KFC soon. We currently like being able to buy both KFC & Taco Bell at the same time. We'll come back here when it's just a KFC but I'm not sure that I won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Eva Roeder
Greasy chicken and unorganized staff. Should there be this much grease at the bottom of a bucket? No. We just wanted an easy dinner and ended up with a complete disaster that cost fifty bucks. Not cool.
Atmosphere: 3
Food: 1
Service: 3
Tammy Weaver
This is a kfc and taco bell combo store best of both worlds and had excellent service and hot food.
Atmosphere: 5
Food: 5
Service: 5
Stacy Shannon
Have ate at this location multiple times and every time is getting worse!!! fries were cold, cheese not melted on one of the sandwiches. when asked to get fresh hot fries they came out so full of salt, you couldn't even blow the salt off. It was literally a log of salt. Horrible.
Ericha Anne
We decided to grab a quick supper at Taco Bell/KFC in Waterloo this evening. Errol ordered the K-14 (Crispie Colonel Box) and an order of mashed potatoes. I ordered a grilled steak soft taco and an order of nachos.....did we get what we ordered? NO!
I spoke to the manger and told him that my husband’s order was completely incorrect and he made it right, even brought it to our table and apologized several times for the error. As I bit into my soft taco, I noticed there was no meat chunks, it was chicken, so I took it back up and showed him the receipt that I ordered it. I got my new soft taco and just barely sat down and the manager came back over to our table and gave us some chicken and cookies, as a peace offering.
There’s some good managers and some not so good. We’re giving this guy 2 thumbs up for rectifying the situation.
Rebecca Burg
This is the second or third time now we've gone to get food and they have no chicken! You are Kentucky Fried CHICKEN!! How the hell do you people constantly screw up and not order enough chicken. I think who ever does your orders should e fired. Absolutely ridiculous!
Though the place maybe a little bit torn the food is delicious and the people are calm going with the flow
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Chicken Sandwich
Absolutely the worst customer service ever!!! Trying to order my food and they didn’t have what I needed and a manager came to the intercom in the most unprofessional way telling me 2 ways I could do the order but then states or I can just leave … really that’s how you talk to customers that are about to spend $50 plus in your store and she is trying to get the order right for her family because yall are out of a regular menu item at dinner rush.. go back to kindergarten and learn how to treat people .. then the assistant manager and cashier trying to hide her cause she can’t stand by what she said. Only can talk trash to me behind a drive thru speaker. Yall a waste! Then refused to give a managers name nor would give me the corporate number. Worst management that’s probably why the customer service is so bad. Yall need some lessons from Chick-fil-A.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Beth is a blessed women! very good with service and easy to work with! shop was closed for kfc and she was like nah dear I can make it myself for you and it made my absolute day ?️? #VOTE4
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
This location is currently a KFC/Taco Bell although it sounds like this will only be a KFC soon. We currently like being able to buy both KFC & Taco Bell at the same time. We'll come back here when it's just a KFC but I'm not sure that I won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Greasy chicken and unorganized staff. Should there be this much grease at the bottom of a bucket? No. We just wanted an easy dinner and ended up with a complete disaster that cost fifty bucks. Not cool.
Atmosphere: 3
Food: 1
Service: 3
This is a kfc and taco bell combo store best of both worlds and had excellent service and hot food.
Atmosphere: 5
Food: 5
Service: 5
Have ate at this location multiple times and every time is getting worse!!! fries were cold, cheese not melted on one of the sandwiches. when asked to get fresh hot fries they came out so full of salt, you couldn't even blow the salt off. It was literally a log of salt. Horrible.
We decided to grab a quick supper at Taco Bell/KFC in Waterloo this evening. Errol ordered the K-14 (Crispie Colonel Box) and an order of mashed potatoes. I ordered a grilled steak soft taco and an order of nachos.....did we get what we ordered? NO! I spoke to the manger and told him that my husband’s order was completely incorrect and he made it right, even brought it to our table and apologized several times for the error. As I bit into my soft taco, I noticed there was no meat chunks, it was chicken, so I took it back up and showed him the receipt that I ordered it. I got my new soft taco and just barely sat down and the manager came back over to our table and gave us some chicken and cookies, as a peace offering. There’s some good managers and some not so good. We’re giving this guy 2 thumbs up for rectifying the situation.
This is the second or third time now we've gone to get food and they have no chicken! You are Kentucky Fried CHICKEN!! How the hell do you people constantly screw up and not order enough chicken. I think who ever does your orders should e fired. Absolutely ridiculous!
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