Dunkin'
$ • Coffee Shops, Donuts
Hours:
330 S Neltnor Blvd, West Chicago
(630) 231-5640
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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It’s ok. The workers could smile a little more and be a little more friendly. The hot coffee is always cold I have to ask for fresh coffee or I just go to McDonald’s. I have to go in because if I go through the drive through they always get my order wrong.
Thanks for asking.
But still I know nothing will be done about it.
Also outside the store front is always dirty trash laying around maybe it could be power washed or something???
Awful customer service. I was given a completely wrong order but didn't realize it until 10 minutes later. I called to let them know. The lady said to come back and they will replace it. I said I was on my way to work and couldn't come back right now. She says..well, if you don't want to eat it, bring it back tomorrow and we will swap it out. Ummm no! Who wants to drive around with food in their car for almost 24 hours due to their mistake. Never going back to this DD again
Ratings
Menu
Hours
| Monday | 4AM - 8PM |
| Tuesday | 4AM - 8PM |
| Wednesday | 4AM - 8PM |
| Thursday | 7AM - 8PM |
| Friday | 4AM - 8PM |
| Saturday | 4AM - 8PM |
| Sunday | 5AM - 8PM |
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Dunkin' is a restaurant known for its coffee and ice cream. The coffee is described as sometimes not being enough in volume, while the ice cream can be semi-melted. The ice cream cones may have a stale taste and can come with unexpected fillings, such as caramel. The staff at Dunkin' are reported to have varying levels of knowledge about the food they serve, with some customers feeling like they have to correct the staff. The drive-thru experience can be inconsistent, with orders being repeated incorrectly and food not always matching the order. However, Dunkin' has been known to offer free items and warm food upon recognition of a mistake, showing a commitment to customer satisfaction.