Panera Bread
1199 Wilmette Ave, Wilmette
(847) 853-8170
Recent Reviews
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We got helped by Ali the manager amd he seem little annoyed taking our order because we took little time to order.However behind us was only one more costumer and he immediately swith to being nice.Treat your customers the same.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Chicken Bacon Rancher, Mediterranean Chicken with Grains
Me and my friends came in here today to get lunch. At first it was fine we ate and we left to go get drinks from starbucks. Once we came back to meet some of our other friends the manager came over and asked if we’re getting anything. We said no we were just with our friends as we ate there a bit prior. First thing he said was “bye bye” and shooed is out. We found this very rude as we were shooed into 20 degree weather and when we asked if we can wait inside until our parents came to pick us up he once again just said bye bye. Workers are so nice but the manager is horrible. He acts like this to any teenager which is honestly probably most the profit. Horrible person have some sympathy.
Atmosphere: 1
Food: 3
Service: 1
My daughter and her friends were kicked out of this place by the manager into 20 degree weather. The group of teenagers had a dinner in Panera and decided to go and get drinks from Starbucks, when they come back the manager came up to them and said, ‘you gonna have to leave if you don’t order anything.’ They asked to stay with their friends that still were inside for couple minutes until their parents pick them up because it’s very cold outside but the manager in a very rude and disrespectful way told them to leave immediately. Something like this should never happen. My kids will never go to this place again.
Atmosphere: 1
Service: 1
Absolutely pathetic service at this place. Don't use the online ordering system - you won't get your food.
Service: 1
Come here all the time and they’re petty with stale hard bread that is given away for free and thrown away🙄😒 and the staff could use some racial and customer service training
For the price, it works.
Atmosphere: 5
Food: 4
Service: 5
Friendly staff. Managers are all great. Very accommodating with their food. I have really nothing else to say about them.
Atmosphere: 5
Food: 5
Service: 5
Order a salad with chicken and a cookie. They forgot the cookie and didn't put chicken in my salad. Go to a different panera that will actually give you what you order.
Atmosphere: 3
Food: 2
Service: 1
I wanted to just order chicken with out salad and other stuff, they told me they don't do it anymore. Could not order anything in there as I am Carnivore.
Atmosphere: 4
Food: 2
Service: 4
Why is this place even in business? Never order catering from here. The service is awful, and the delivery woman should be fired. We ordered four catering pastry boxes, and after calling them twice to fix their mistake, this is what they gave us. The woman who redelivered it literally threw the food on the ground. No apology, nothing.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This restaurant is sucks and the management is mean
Atmosphere: 1
Food: 1
Service: 1
Always nice sips
Atmosphere: 5
Food: 5
Service: 5
Me and my friends are at panera and he treats us really differently then other customers (Ali) is very rude we just walked into the store and he came up to use and said you gonna have to leave if you don’t order anything btw we had just sat down. Also I went to buy a bagel with Quarters and he said he does not accept those by the way, I was at Panera yesterday and I was able to buy bagel with quarters so I don’t know why he treated us differently. Also he keeps walking around us but he does not do that with other customers so whenever you come to this Panera be aware of him because he is very rude and very disrespectful.
Atmosphere: 1
Food: 2
Service: 1
I usually have a pretty good time here. My daughter did go with her friends recently and she said the staff was very rude, telling them they couldn't just sit with their friend who was a paying customer. Bummer.
Atmosphere: 5
Food: 5
Service: 3
They have tasty bread and pastries. Staff is friendly and nice.
Atmosphere: 5
Food: 5
Service: 5
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