Customers` Favorites
Customers` Favorites
“This is a hidden gem for me, and I'm SO glad we found it! Best Chinese food in the area, in my opinion. General Tso's Chicken and Vegetable Lo Mein were hot, fresh, and delicious. The portions are huge. It looks like a family runs the place, which is so sweet to watch. Inside is a little old, but pretty clean. Definitely coming back!“
Customers` Favorites
““WELCOME TO PANDAAAAAA!”
Ok here we go folks,
We have been going to Panda Express for years, and we were hoping the quality and freshness of this restaurant would continue when they came to our home town of Auburn.
I have waited to post a review until after the “Grand Opening” to see how everything plays out….
We have visited the establishment in multiple different ways for the last few weeks since opening so I think it’s about time for this!!!
As you all know I am very honest and subjective in my reviews here so let’s get to it.
Atmosphere, typical atmosphere for a Panda Express restaurant Asian flare and style, very welcoming.
Food, EXCELLENT as Panda Express does. Hot, fresh, delicious. If you don’t think something looks fresh simply ask an associate if they would make you a fresh order and as long as you’re willing to wait a few minutes it’s not a problem.
Customer service….here is one of my “BIGGEST” pet peeves in the restaurant industry…customer service is the ABSOLUTE KEY to any successful endeavor.
The customer service here is 100% SPOT ON in multiple different ways.
Friendly, Attentive, willing to help solve any issue a customer might have.
As I stated earlier I have visited this Panda in multiple ways, as a customer (eat in and take out) as well as a part time delivery driver for DoorDash.
The customer service couldn’t be any better and after visiting this place 70-80 times per week, every week, across all hours of the day they have been open thus far, I feel I can give a review on this part better than anyone at this point.
To the OWNERS of this store,
Chris Hernandez and the rest of the team go above and beyond to ensure all customers are satisfied to the absolute best of their abilities!
Chris Hernandez in particular is very attentive to the needs of the customer/store and the team.
That guy is going places with this company for sure!!!!
So to those of you that left “rough” reviews the first week this place was open….give it another shot and see how it goes.
ANY RESTAURANT during the grand opening WILL have a few hiccups…it’s inevitable…so return to this spot and give Chris and the team a chance to redeem themselves and show you what they can do!!!
Good job all!!
My apologies to the other associates whose names I do not know yet…you are ALL doing a fantastic job…Chris Hernandez has just been the “go to” guy there currently.
“WELCOME TO PANDAAAA!”
Vegetarian options: Just ask
Dietary restrictions: Just ask
Parking: Plenty of room
Kid-friendliness: WELCOME TO PANDAAAAA friendly bright atmosphere for kids.“
Customers` Favorites
“Wanted to leave a great review for this place. We had a decently large order and got trapped in our small town by a parade on our way to pick up food. Chef Peng's employees were understanding and even so kind as to remake the order when my husband got there which only took approximately 5 mins. They wanted to ensure that our food was fresh and quality. It truly was great food from a great business. We would highly recommend!“
Customers` Favorites
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“The buffet choices are a little limited, but there's still enough options to choose from. The prices are fair. It is cheaper if you come earlier in the day, and not on a Sunday. The service is good, and they're always quick to refill drinks and remove the empty dishes from the table. The atmosphere is a little bland, but that's alright as we're mainly there to eat, not look around. I recommend this place.“