Dunkin'

Name: Dunkin'
Address: 502 Pintail Trce, Chesterton, Indiana, 46304, US
Telephone: (219) 221-8357
Price range: $
Rating: 2.8

$ • Coffee Shops

Hours:
502 Pintail Trce, Chesterton
(219) 221-8357

Menu Order Online

About Dunkin' Donuts

Dunkin' is a popular coffee and donut shop that offers a variety of treats and drinks. Customers appreciate the cleanliness of the store and often mention that their drinks are amazing. The location has a drive-thru that many find convenient, although service can sometimes be slow and the staff appear inexperienced or distracted, especially during busy times. Some reviews highlight that the staff, mostly young employees, tend to play around or seem flustered, which affects the overall experience.

One positive aspect is the helpfulness of the management, with a manager going above and beyond to assist a customer by tracking down a receipt for reimbursement. Customers also note that employees are willing to help when mistakes happen, such as making orders correctly or offering assistance. However, there are reports of issues with ordering through the app, including unavailability of items and poor customer service when trying to get refunds or cancel orders. Some customers have experienced rude behavior and management calling the cops instead of issuing refunds, which has led to frustration.

Overall, Dunkin' provides good drinks and a clean environment, but the service quality varies, and staff professionalism can sometimes be lacking.