Prime Steakhouse
$$$ • Steakhouses, Seafood, Vegetarian
Hours:
109 W Joliet St, Crown Point
(219) 663-7377
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Usually a good spot. Service has been pretty bad lately and steadily gotten worse. Tonight’s dinner was over cooked, partly due to an appetizer ordered as an entree coming out early and the bartender quickly taking it back and shoving it in the oven like we didn’t see it come out. Steak was way over cooked, drinks weren’t refilled, place wasn’t busy either. Just nobody cared.
Service was terrible! Too dark inside( poor lighting ), they cram you in like sardines ! I’ll pass on this place.
Don’t ever eat here. Ever. This place just ruined Father’s Day. A whole round of cold baked potatoes, 3 of 4 $80 steaks cooked wrong, two refires cooked wrong a second time. I got the wrong chicken entree and both sides wrong, and the second round of chicken was a sheet of rubber. I had to chase down a manager to even confirm my meal was taken off the bill, and she was clearly irritated even addressing it when I went to speak to her. I just had to walk out of Father’s Day...read full review
Ratings
Menu
Hours
| Monday | 11AM - 9PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 12 - 8PM |
People in Crown Point Also Viewed
Prime Steakhouse offers a fabulous atmosphere and excellent customer service. The meals, such as the perfectly cooked lamb chops, are very good, and the restaurant is accommodating to dietary needs. It is considered one of the best upscale restaurants in Crown Point and is a favorite place for special occasions. The atmosphere is more fine dining, and the service is professional and friendly. The restaurant is located inside "The Square," the center of downtown Crown Point, with plenty of other places and activities nearby. Parking can be tricky since it’s on the square; guests might find a spot off the square or opt to walk a short distance. The menu features high-quality steaks, with the dry aged bone-in Rib Eye Steak and fillet being highly recommended. Prices for steak dinners are around $40 to $50, but many find them worth it.
While the food quality is generally high, there have been some issues, such as the Chicken Marsala not meeting expectations. The chicken was not tender and lacked the typical coating, tasting more like teriyaki chicken with mushrooms. The restaurant does not have a gluten-free menu, but staff are knowledgeable, and dietary restrictions are accommodated. Overall, the meals, including steak, mashed potatoes, and asparagus with creme brulee for dessert, are very good and enjoyed by most. One member received a poor cut of filet, but it was likely an isolated incident. The restaurant is suitable for those with dietary restrictions like gluten intolerance or keto, and possibly dairy free, thanks to the plentiful meat options and attentive staff. Overall, Prime Steakhouse provides a high-quality steak dining experience with a great atmosphere, though some menu items and food consistency could see improvement.