“Update: I contacted the owner of the restaurant and he genuinely understood my concern and apologized for the behavior and promptly resolved the issue up to my satisfaction. Thank you for understanding. I really appreciate it.I went there with my friends today for the first time and I didn't order anything the minute I saw the menu. But my friends insisted to try something so I tried one tiny role of rice and avocado wrapped in black thing which tasted weird. After that I didn't eat anything. By the end service came and forced me to pay even though she knew I didn't eat anything. They should have informed us that regardless you eat anything you still gotta pay. May be with menu they should have given instructions.but nope, nothing. She was constantly staring at us. That was totally awkward vibe. Few minutes later she came in and demanded for us to tip and I told her that I didn't even eat anything but you forced me to pay just to sit there with my 2 friends. When I came back from there, I noticed that they charged me extra by fraud so now I am feeling like cheated. I basically sat in that hostile environment and paid them for what. And they were not satisfied by that and they thought it was okay for them to put fraud charges which I am gonna dispute. That was really rude and unethical. I DEFINITELY WOULD MOT RECOMMEND A NEW CUSTOMER. WOULD GIVE ZERO STAR IF THERE WAS OPTION. I need my money back. I feel like I was robbed. You didn't care 1 bit about customer's safety at all.“
“Slayde was an incredible server! We visit Benihana at least twice a year and have noticed the service getting very slow until tonight. She was totally on top of everything from drinks to appetizers to the bill. Unfortunately, we were sitting at a communal table with a couple unhappy people, but Slayde had nothing to do with it. They were even rude to us, so I think they were just unhappy people in general. I can’t say enough about how much I’ve noticed a change in our experience because of this visit. Go, Slayde!“
“This place is top notch food with top notch service. Our waiter was beyond accommodating and so helpful when choosing what sushi rolls we wanted. He even was able to modify something for us based on our taste. I had a crispy tempura roll and a California roll, both classics, but great! My friend had a smoked salmon roll and decided that might be their new go to roll! The spring rolls were small, but perfect size to share between two people. The sweet sauce to dip was a great addition. The place is big, but has low ceilings so it feels cozy and small, but in a good way. There is a pedestrian entrance off 116th, but if you park (they have a lot) then you'll actually end up going in the back of the restaurant. We will be returning!“