Wendy's in Fort Wayne

“The food was delicious but the customer service was 10/10 they messed up my order once, apologized for it and gave me an entire new burger alongside the other one. All of the staff was incredibly kind especially Jude Holden and Jeffery Rayl. Those 2 treated me with so much kindness it made up for the mistake they’ve done. fantastic Food,Fantastic Service and fantastic speed. 10/10 place do recommend.“

“Drive thru was really slow and backed up...
But that was overshadowed by the wonderful lady in window one taking your payment. I believe her name is Kelly and she was just a wonderful soul to talk to. You can really tell that she loves what she does and wants to make your experience as smooth as possible. You can't be frustrated about anything when you talk to her. God bless her and the whole staff“

“I was waited on by a very nice young black lady. She was the most helpful and most considerate employee they had. We had just visited my sister at Lutheran Hospital and I took my niece and her daughter to grab a bite to eat it was a little late but there were others in the dining room when we went in. I have a newer car to me newer so I didn’t want to eat in it if I didn’t have to especially driving back home over an hour drive. But, the frosty machine the chocolate came out like chocolate milk so they asked if we wanted to wait 7 mins for it to thicken up or if we wanted vanilla or they could refund us our money. However when we walked back up after we ate our food as we opted to wait since we were eating in any ways . One of the co workers said the dining room is closed….. The black lady came back from break and took care of us and actually made us feel more welcome just by the way she carried herself and how nice and polite she was. I don’t remember her name and I didn’t ask but I hope if her boss reads this she gets promoted she deserves it! By the way the seating area was absolutely disgusting and the had some old carpet that needed cleaned severely or torn up!!!! Whoever own this building needs to do some TLC on it! Ok end of story! By the way the ONLY READON IM RATING IT THIS HIGH IS BC OF THE ONE WORKER THERE!“

“I can not compliment the morning/breakfast crew enough! My boyfriend and I come for breakfast after he gets off work sometimes, and we are always met with fresh, hot food, and with wonderful customer service. The entire staff is always so friendly and welcoming, to the point where I’m actually taking time out of my busy morning to write them a 5 star review.“

“I eat here for breakfast at least three times a week. Its close to my home and I dont get the we are out of that like I got everywhere day at Burger King for breakfeat where I dont even visit for breakfeast any more. I would give 5 stars but I did wait after someone said they would be with me a couple mornings ago. After 5 minutes. Around 730 a.m. I just drove off. Not that im in a hurry. But 5 minutes of my gas burning premium fuel is money. The food here has always been correct on my order. Always napkins in the bag. A big plus. The lid is always all tbe way on my cup. ALOT OF FAST FOOD PLACES NEVER PUT THE LID ALL THE WAY ON AND IT SPILLS ALL OVER YOUR WORK CLOTHES. good job here though. Some times I pull up and wait at tbe door if I order several items. Never a long wait time. My potatoes never taste like the oil is burnt at a lot of Wendy's“

“I ordered a bigger bag for here with a double stack burger. It was the best made and presented burger I've had from a fast food restaurant in years. Whoever made it actually stacked the patties and cheese like it was a burger they were making for themselves. The person who took my order was very polite and pleasant as well. Overall great experience.“