Gentleman working Nov 30 was awesome This review is for December 1st. I wanted extra toppings for my sandwich I bought last night didnt realize it was so skimpy. I paid extra for double meat. Fine. I just want some of the giardiniera. BuT NO couldn't get any Like come on subway I paid for sandwich. Damn even mc D will give you sauce in a cup. So disappointed
Atmosphere: 2
Food: 1
Service: 1
Ranse Cube
Saturday 10 minutes after they opened, she told me they weren’t open yet……..
Osmin Crespo
Waiting for some employee to attend me in the back of the store one person using AirPods maybe phone call waiting several minutes for someone to serve me really terrible customer service
Atmosphere: 1
Food: 3
Service: 1
Евгений Федорков
The service here is very bad, I didn't feel like a human being
Atmosphere: 1
Food: 1
Service: 1
Christine Baader
Use too much butter for cookies
Semaj Reynolds
I HATED MY EXPERIENCE BECAUSE ON MY WAY IN THE BUILDING I ALMOST FELL ON MY REAR END DUE TO A PUDDLE OF WATER WITH NO WET FLOOR SIGN, BUT THANKS TO MY SON WHOM CAUGHT ME I DIDN'T. KEEP IN MIND I HAVE LEG PROBLEMS SO WHEN I TOLD THEM, THEY SHRUGGED IT OFF LIKE THEY DIDNT CARE. THEREFORE I WILL NEVER GO BACK, BECAUSE OF THE SERVICE
Rich Gwala
The WORKER WAS NICE BUT I WAS TOLD WHITE BREAD IS RESERVED FOR DOOR DASH ONLY BECAUSE IT MAKES THEM MORE MONEY SMFH THATS PURE GREED
Atmosphere: 5
Food: 1
Service: 5
Shivam Taak
One lady working in subway . I ask what time are u closing she say 11:30pm . But subway closed 12am
Atmosphere: 1
Food: 1
Service: 1
isaiah burdette
This is the worst subway i have been too un my life. It took 5-7 min for someone to finally come to the front and make my order the sandwiches where made sloppy, and after I ate the sandwich my stomach was tore up i had the runs for about 3-4 days I highly do not recommend eating here if I can give this place a 0 star I would I’m never eating at a gas station subway again they may have food poisoning
Atmosphere: 1
Food: 1
Service: 1
Azeem Shabbir
as a truck driver, i've been to many subways. I have been to this one in Gary IN like 7 times in the last 2-3 months. I have been served by a handful of different employees. They always have EXCEPTIONAL customer service here, easily the best subway customer service i have ever experienced. Always friendly, and always tolerant of my (probably unusual) request to toast bacon on the side for extra crispiness. The subs the employees make here are always absolutely delicious too. This is easily my favorite subway i have ever been to. I seriously don't know how they can get it right so frequently. These guys all deserve a raise
Ro was amazing!!! I went at a time where the line was very long ( 6/7 ppl ) she had coworkers in the back I noticed however none of them came to assist her. She made sandwiches and rang out each customer at the register as well as washed her hands in between. She was quick and professional. She didn’t complain. She kept a smile on her face and she greeted everyone as if she wasn’t swamped with customers. I’m old school so customer service is a big thing for me. Good customer service is rare and should be recognized. She’s awesome and I’m thankful after a long day at work
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Italian
Chris
Closed today an hour early
Atmosphere: 1
Food: 1
Service: 1
talbot dorr
I just stopped in to get some food real quick on the way to school. There were 2 people working behind the counter but only one lady was actually making food and ringing customers up. The other lady seemed to be doing literally nothing. Which wouldn’t be an issue but I came in to grab something quickly and it took probably 10-15 minutes because the one person actually making food kept working on some kind of to go order or whatever it was in between making my order. There was nobody else there, just me. She kept going into the back for some reason too. Those weren’t too bad if I got the right food. But the employee finally asked me what I wanted and I said a 6 inch and I didn’t say I wanted it toasted. I didn’t want it toasted specifically. But she made me a foot long and toasted it. So I decided to just say whatever and take it because I didn’t k ow how much longer it would take to get the right order if I tried to re do it. Really poor customer service, I felt like I was inconveniencing the employee that was just focused on whatever big order she was making. And I used to work at a sandwich shop so I get that it gets busy, but you still have to make the correct order and be polite to customers. Only upside as the food was pretty good
Gentleman working Nov 30 was awesome
This review is for December 1st. I wanted extra toppings for my sandwich I bought last night didnt realize it was so skimpy. I paid extra for double meat. Fine. I just want some of the giardiniera. BuT NO couldn't get any
Like come on subway I paid for sandwich. Damn even mc D will give you sauce in a cup. So disappointed
Atmosphere: 2
Food: 1
Service: 1
Saturday 10 minutes after they opened, she told me they weren’t open yet……..
Waiting for some employee to attend me in the back of the store one person using AirPods maybe phone call waiting several minutes for someone to serve me really terrible customer service
Atmosphere: 1
Food: 3
Service: 1
The service here is very bad, I didn't feel like a human being
Atmosphere: 1
Food: 1
Service: 1
Use too much butter for cookies
I HATED MY EXPERIENCE BECAUSE ON MY WAY IN THE BUILDING I ALMOST FELL ON MY REAR END DUE TO A PUDDLE OF WATER WITH NO WET FLOOR SIGN, BUT THANKS TO MY SON WHOM CAUGHT ME I DIDN'T. KEEP IN MIND I HAVE LEG PROBLEMS SO WHEN I TOLD THEM, THEY SHRUGGED IT OFF LIKE THEY DIDNT CARE. THEREFORE I WILL NEVER GO BACK, BECAUSE OF THE SERVICE
The WORKER WAS NICE BUT I WAS TOLD WHITE BREAD IS RESERVED FOR DOOR DASH ONLY BECAUSE IT MAKES THEM MORE MONEY SMFH THATS PURE GREED
Atmosphere: 5
Food: 1
Service: 5
One lady working in subway . I ask what time
are u closing she say 11:30pm . But subway closed 12am
Atmosphere: 1
Food: 1
Service: 1
This is the worst subway i have been too un my life. It took 5-7 min for someone to finally come to the front and make my order the sandwiches where made sloppy, and after I ate the sandwich my stomach was tore up i had the runs for about 3-4 days I highly do not recommend eating here if I can give this place a 0 star I would I’m never eating at a gas station subway again they may have food poisoning
Atmosphere: 1
Food: 1
Service: 1
as a truck driver, i've been to many subways. I have been to this one in Gary IN like 7 times in the last 2-3 months. I have been served by a handful of different employees. They always have EXCEPTIONAL customer service here, easily the best subway customer service i have ever experienced. Always friendly, and always tolerant of my (probably unusual) request to toast bacon on the side for extra crispiness. The subs the employees make here are always absolutely delicious too. This is easily my favorite subway i have ever been to. I seriously don't know how they can get it right so frequently. These guys all deserve a raise
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Chicken
Restaurantji Recommends
Clean spot
Atmosphere: 4
Food: 4
Service: 4
Ro was amazing!!! I went at a time where the line was very long ( 6/7 ppl ) she had coworkers in the back I noticed however none of them came to assist her. She made sandwiches and rang out each customer at the register as well as washed her hands in between. She was quick and professional. She didn’t complain. She kept a smile on her face and she greeted everyone as if she wasn’t swamped with customers. I’m old school so customer service is a big thing for me. Good customer service is rare and should be recognized. She’s awesome and I’m thankful after a long day at work
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Italian
Closed today an hour early
Atmosphere: 1
Food: 1
Service: 1
I just stopped in to get some food real quick on the way to school. There were 2 people working behind the counter but only one lady was actually making food and ringing customers up. The other lady seemed to be doing literally nothing. Which wouldn’t be an issue but I came in to grab something quickly and it took probably 10-15 minutes because the one person actually making food kept working on some kind of to go order or whatever it was in between making my order. There was nobody else there, just me. She kept going into the back for some reason too.
Those weren’t too bad if I got the right food. But the employee finally asked me what I wanted and I said a 6 inch and I didn’t say I wanted it toasted. I didn’t want it toasted specifically. But she made me a foot long and toasted it. So I decided to just say whatever and take it because I didn’t k ow how much longer it would take to get the right order if I tried to re do it. Really poor customer service, I felt like I was inconveniencing the employee that was just focused on whatever big order she was making. And I used to work at a sandwich shop so I get that it gets busy, but you still have to make the correct order and be polite to customers. Only upside as the food was pretty good
Atmosphere: 1
Food: 5
Service: 1
Basic Subway at a truck stop.
Atmosphere: 2
Food: 3
Service: 2
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