This is the worst subway i have been too un my life. It took 5-7 min for someone to finally come to the front and make my order the sandwiches where made sloppy, and after I ate the sandwich my stomach was tore up i had the runs for about 3-4 days I highly do not recommend eating here if I can give this place a 0 star I would I’m never eating at a gas station subway again they may have food poisoning
Atmosphere: 1
Food: 1
Service: 1
Azeem Shabbir
as a truck driver, i've been to many subways. I have been to this one in Gary IN like 7 times in the last 2-3 months. I have been served by a handful of different employees. They always have EXCEPTIONAL customer service here, easily the best subway customer service i have ever experienced. Always friendly, and always tolerant of my (probably unusual) request to toast bacon on the side for extra crispiness. The subs the employees make here are always absolutely delicious too. This is easily my favorite subway i have ever been to. I seriously don't know how they can get it right so frequently. These guys all deserve a raise
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Chicken
Maqui Heeren
Clean spot
Atmosphere: 4
Food: 4
Service: 4
Olivia Smith
Ro was amazing!!! I went at a time where the line was very long ( 6/7 ppl ) she had coworkers in the back I noticed however none of them came to assist her. She made sandwiches and rang out each customer at the register as well as washed her hands in between. She was quick and professional. She didn’t complain. She kept a smile on her face and she greeted everyone as if she wasn’t swamped with customers. I’m old school so customer service is a big thing for me. Good customer service is rare and should be recognized. She’s awesome and I’m thankful after a long day at work
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Italian
Chris
Closed today an hour early
Atmosphere: 1
Food: 1
Service: 1
talbot dorr
I just stopped in to get some food real quick on the way to school. There were 2 people working behind the counter but only one lady was actually making food and ringing customers up. The other lady seemed to be doing literally nothing. Which wouldn’t be an issue but I came in to grab something quickly and it took probably 10-15 minutes because the one person actually making food kept working on some kind of to go order or whatever it was in between making my order. There was nobody else there, just me. She kept going into the back for some reason too. Those weren’t too bad if I got the right food. But the employee finally asked me what I wanted and I said a 6 inch and I didn’t say I wanted it toasted. I didn’t want it toasted specifically. But she made me a foot long and toasted it. So I decided to just say whatever and take it because I didn’t k ow how much longer it would take to get the right order if I tried to re do it. Really poor customer service, I felt like I was inconveniencing the employee that was just focused on whatever big order she was making. And I used to work at a sandwich shop so I get that it gets busy, but you still have to make the correct order and be polite to customers. Only upside as the food was pretty good
Atmosphere: 1
Food: 5
Service: 1
sandy williams
Basic Subway at a truck stop.
Atmosphere: 2
Food: 3
Service: 2
Matt golden
Do I have to give it one star?
If this was the last place on earth with food, I’d choose to starve to death.
Atmosphere: 1
Food: 1
Service: 1
Berkley Berkley
Friendly staff, the young gentleman who too my order was friendly and smiling. I appreciate good service.
Atmosphere: 4
Food: 5
Service: 5
Julio Mari
I get the slight impression that the breads are old, they get hard when I eat them.
This location was in a truckstop. The parking lot was very crowded and which is not their fault but the service was actually OK. The lady at the checkout counter was very tentative to my needs and what I ordered. I really felt welcome there and when I got my food home, it was still warm and I was able to enjoy it for lunch. I would definitely go back here. I really like their customer service. It was quick and easy to order. Thank you for being nice and I give them a thumbs up.
Parking: This location is at a truckstop. The parking lot is very crowded hard to park
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cookies, Oven Roasted Chicken
Luciano Nunez
Excellent, employee,Deneshia, in subway, is a very great worker. But buddy in back is not. He was not doing his job. It was mainly the girl doing everything up front and back! She was overwhelmed and dude was in back talking to pilot employees. It's unacceptable seeing someone go through that. I hope everything gets better in the store. And managers need to pick better people to work.
Atmosphere: 1
Food: 5
Service: 5
Patrick Gagnon
My 12 inch sub was just perfect ! One of the best Subway I have
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
Kiley Powell
I stood and waited while the two employees were moving around and complained about another customer. She said she would be right with me, I waited and then another person walked up and she took her order right in my face. I just walked out because it wasn’t worth my energy to even complain. I now see why the customer reacted the way she did after my experience.
This is the worst subway i have been too un my life. It took 5-7 min for someone to finally come to the front and make my order the sandwiches where made sloppy, and after I ate the sandwich my stomach was tore up i had the runs for about 3-4 days I highly do not recommend eating here if I can give this place a 0 star I would I’m never eating at a gas station subway again they may have food poisoning
Atmosphere: 1
Food: 1
Service: 1
as a truck driver, i've been to many subways. I have been to this one in Gary IN like 7 times in the last 2-3 months. I have been served by a handful of different employees. They always have EXCEPTIONAL customer service here, easily the best subway customer service i have ever experienced. Always friendly, and always tolerant of my (probably unusual) request to toast bacon on the side for extra crispiness. The subs the employees make here are always absolutely delicious too. This is easily my favorite subway i have ever been to. I seriously don't know how they can get it right so frequently. These guys all deserve a raise
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Chicken
Clean spot
Atmosphere: 4
Food: 4
Service: 4
Ro was amazing!!! I went at a time where the line was very long ( 6/7 ppl ) she had coworkers in the back I noticed however none of them came to assist her. She made sandwiches and rang out each customer at the register as well as washed her hands in between. She was quick and professional. She didn’t complain. She kept a smile on her face and she greeted everyone as if she wasn’t swamped with customers. I’m old school so customer service is a big thing for me. Good customer service is rare and should be recognized. She’s awesome and I’m thankful after a long day at work
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Italian
Closed today an hour early
Atmosphere: 1
Food: 1
Service: 1
I just stopped in to get some food real quick on the way to school. There were 2 people working behind the counter but only one lady was actually making food and ringing customers up. The other lady seemed to be doing literally nothing. Which wouldn’t be an issue but I came in to grab something quickly and it took probably 10-15 minutes because the one person actually making food kept working on some kind of to go order or whatever it was in between making my order. There was nobody else there, just me. She kept going into the back for some reason too.
Those weren’t too bad if I got the right food. But the employee finally asked me what I wanted and I said a 6 inch and I didn’t say I wanted it toasted. I didn’t want it toasted specifically. But she made me a foot long and toasted it. So I decided to just say whatever and take it because I didn’t k ow how much longer it would take to get the right order if I tried to re do it. Really poor customer service, I felt like I was inconveniencing the employee that was just focused on whatever big order she was making. And I used to work at a sandwich shop so I get that it gets busy, but you still have to make the correct order and be polite to customers. Only upside as the food was pretty good
Atmosphere: 1
Food: 5
Service: 1
Basic Subway at a truck stop.
Atmosphere: 2
Food: 3
Service: 2
Do I have to give it one star?
If this was the last place on earth with food, I’d choose to starve to death.
Atmosphere: 1
Food: 1
Service: 1
Friendly staff, the young gentleman who too my order was friendly and smiling. I appreciate good service.
Atmosphere: 4
Food: 5
Service: 5
I get the slight impression that the breads are old, they get hard when I eat them.
Food: 3
Restaurantji Recommends
This location was in a truckstop. The parking lot was very crowded and which is not their fault but the service was actually OK. The lady at the checkout counter was very tentative to my needs and what I ordered. I really felt welcome there and when I got my food home, it was still warm and I was able to enjoy it for lunch. I would definitely go back here. I really like their customer service. It was quick and easy to order. Thank you for being nice and I give them a thumbs up.
Parking: This location is at a truckstop. The parking lot is very crowded hard to park
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cookies, Oven Roasted Chicken
Excellent, employee,Deneshia, in subway, is a very great worker. But buddy in back is not. He was not doing his job. It was mainly the girl doing everything up front and back! She was overwhelmed and dude was in back talking to pilot employees. It's unacceptable seeing someone go through that. I hope everything gets better in the store. And managers need to pick better people to work.
Atmosphere: 1
Food: 5
Service: 5
My 12 inch sub was just perfect ! One of the best Subway I have
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
I stood and waited while the two employees were moving around and complained about another customer. She said she would be right with me, I waited and then another person walked up and she took her order right in my face. I just walked out because it wasn’t worth my energy to even complain. I now see why the customer reacted the way she did after my experience.
Service: 1
Always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Cold Cut Combo, Turkey & Bacon Avocado Wrap, Turkey Italiano Melt
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