Papa John's in Goshen

“I tried to doordash from this location. Instead of delivery I guess I did pickup, and when I realized, I tried to cancel the order, but it said I wouldn’t get my 30 dollars back. So I set a course. Lo and behold, my arrival would take 15 minutes, but they closed in 9. I called in and they were very friendly and helpful. They told me they’d be there and not to worry. When I got there, staff was friendly, and had everything ready. I felt bad for making them do business like that after hours, I get what it’s like to almost be off and get a last minute order, they told me that it was no problem at all. They asked if I wanted two drinks that had expired that day, as they wouldn’t be able to sell it anymore. I wish I had cash on me. I wanted to tip. To the people in the store, thanks for being so cool. The kind of interaction so positive it made me open google and type this out. That’s rare, I respect it, and thank you guys.“

“I’ve only had a few minor issues here, NEVER gotten sick from their food but have gotten the wrong crust a few times. The staff seems extremely nice every time I am in there except for one lady who I believe is a manager. She is always rude and gets mad if you don’t tip on a pick up order. (Older lady with dark short hair) Very unprofessional I don’t see how she is a manager at all I guarantee people quit because of her. I would give five starts if I didn’t have TWO encounters with her that were both unpleasant but other than that everyone else is amazing. The food is good.“