“Placed an order today for delivery because I had back to back meetings. Received a call that Door Dash was down and wouldn't be able to deliver. Explained I was bummed but had 10 minutes to make it down the road to get my order and back to work before my meeting. When I pulled in, Ashley was literally meeting me at the door to quickly hand me my order so I could save every second. Wow! What customer service! Then she proceeded to comp my order to apologize for not being able to deliver my order as requested. On top of all of that, my food was hot and delicious. I will be returning to this store for sure! On a day that I should have went back to bed and tried again tomorrow, Ashley ended up being the bright spot in my day! Please give my kudos to her and reward her for her excellent customer service!“
“⭐⭐⭐⭐⭐
Great experience at Papa John’s! The pizza was fresh, hot, and delicious, and everything was prepared exactly as ordered. The staff was friendly, the service was quick, and the food arrived in great condition. Definitely a great option when you’re craving pizza. I’ll definitely be ordering again! 🍕“
“Amazing staff!!! Very professional team, hardworking staff and just by far a great experience! Had a very large order for a party and before my order was a 27 pizza order! They were top notch!!! I would definitely recommend using this papa John’s! For any event, local delivery, or just walk in pizza orders go here!!“
“Ive never experienced better customer service than I have tonight dealing with this specific Papa John's!!The staff were on point with everything and nobody was slacking off!! I wanna give a very big thank you,And show appreciation to Carter specifically for coming through on the specific request I made for my pizza!! Good lookin out my guy 🫡 Definitely recommend this store above any other in Fort Wayne. Thank you for everything yall do to make this community strong💪🏻“
“1st time here but do u guys know what gloves are? We can see u guys .. or ia that not a requirement when handeling food.. all employees not wearing gloves. One of them drop dough on the floor another one picked it up and played tag with the employee.. another girl was cooking comes to regiater and back to cook all without gloves... i food was good but just thinking they be going out to smoke or bathroom n handeling food without gloves 🤮“
“Never worked at PH but Papas will always be my top out of the 3
Vegetarian options: Vegi pizza is always a must, but you can also build your own from the menu of toppings
Dietary restrictions: They have a list of all their known allergens on hand
Parking: Weird directional markers combined with 45 degree parking spots is weird for some people
Wheelchair accessibility: Wheelchair access, counter at good height for accessibility“
“What an amazing bunch of staff. Always friendly, polite and Always on top of things if there is an issue or mistake. Always trying to do right for the customer if there was a mistake. They are my Always go to pizza joint when family and I are in the mood for pizza.“