Burger King
9971 E Washington St, Indianapolis
(317) 897-9906
Recent Reviews
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Absolutely abysmal. Ordered 3 meals, picked up and only got 2 sandwiches and 3 drinks. Had to go back TWICE to get the whole order. 🙄
Service: 1
3 times ive been here and it was an hr+ wait
Staff is extremely rude, and I've never cared for that but you have to get someone's attention in the chicken to even talk to someone and they even just randomly shut down the drive-thru while I was waiting (after they told me to wait) and weren't responding for over half an hr. I even called and asked if they were open.
Atmosphere: 1
Food: 3
Service: 1
Food is good when you can get it but half the time they tell you they’re only taking mobile orders right now
Atmosphere: 3
Food: 5
Service: 2
Food was better than most Burger King's. Just the right amount of seasoning on the burger and fries. Lemonade was great as well.
Atmosphere: 4
Food: 5
Service: 5
Order Mozzarella stick they were old and the cheese was hard. Please do not go to this Burger King. Close it down
In my opinion, best burger king in the city
Atmosphere: 5
Food: 5
Service: 5
I want it on record that Taliyah and Tiffany are absolutely amazing. I went to Burger King and they were the only people doing customer service and food. They were so professional and calm and friendly despite everything being against them. Frankly, they deserve a raise. Well done, ladies!
Atmosphere: 5
Food: 5
Service: 5
They are quick and accurate with the food orders, but the management team needs to work a bit more on ensuring they give each guest the attention necessary even when it's busy. They have tendencies to get a little flippant or dismissive about follow-up questions/guest satisfaction when finishing up orders when they are busy.
Atmosphere: 3
Food: 4
Service: 3
good food and very clean place
Atmosphere: 5
Food: 5
Service: 5
Lunch time eats
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
Ordered online buy one get one free whopper deal and the food was fresh , fast friendly staff
Atmosphere: 5
Food: 5
Service: 5
Ordered a ton of food then you get to the window they have no dipping sauces for any chicken products. Then they have no ketchup for the fries who the hell runs out of condiments some bs
Atmosphere: 1
Food: 1
Service: 1
The employees at this location are exceptionally rude and I will be calling corporate to inform them of such heinous customer service. I got into the drive thru line and an employee came onto the microphone and advised staff was limited so there would be a 15-20 minute wait and the speaker cut off. I said “Okay, no problem.” No one ever came back to take my order. I sat there for 15 minutes and said “Hello” multiple times and no one answered me. That is unacceptable. Not to mention, there were no other cars in the parking lot or drive thru indicating there was a rush or a need for a 15/20 minute wait. This Burger King gives a terrible experience every time I visit it. The food is never good! And the employees all sound like they hate their job. Especially the rude manager! No one should have to deal with such nonsense when they’re trying to simply order food. Unacceptable.
Atmosphere: 1
Food: 1
Service: 1
I ordered online at 8:20. The app said it would be ready at 8:30, it took me 10 mins to get there an I had to wait another 5 mins. SMH
Atmosphere: 3
Food: 4
Service: 1
I will never step foot in this restaurant ever again or the drive-thru. Rude and quite frankly I don't trust it.
Atmosphere: 1
Food: 1
Service: 1
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