Great Burger King honestly, the employees have great customer service. Polite!
Atmosphere: 4
Food: 5
Service: 5
Christian Whitley
Long wait and no urgency from staff. Burger was fine, but had it labeled for no onion and still had them, also forgot one of our three burgers and we had to wait another five minutes after we waited 15-20 to start with. Fries were good. I think they forgot the 'fast' in fast food.
Atmosphere: 3
Food: 3
Service: 1
Courtney Darlene
This is usually my go to Burger king. But today I got chicken fries that tasted like they've been sitting around. A cheeseburger that is dry and nasty. And fries that taste like grease and salt.
chris clatten
Everything was trash fries cold burger cold bun wet out of alot of drinks even tho service was fast nothing was fresh at all!!!
Atmosphere: 1
Food: 1
Service: 1
Richana Shelton
Sit in the drive-through for 15 minutes nobody comes to the radio. Nobody acknowledging at this point what’s going on? There’s hardly nobody in the lot. There’s no customers in the store. Is there a system issues? Is there a shortage of employees at the time? Usually, it’s not like this, but I don’t know what’s going on now but for whatever reason The service is slipping so they need to get it together
Debra Young
Disappointed
Atmosphere: 1
Food: 1
Service: 1
one hitterrr
Super slow, 5 people and takes forever to make a simple burger, night shift crew is horrible don't waste your time here
Atmosphere: 1
Food: 5
Service: 1
Steven
Extremely long wait, food was cold when I got it. Low quality experience even for Burger King. I fully understand that working for a living sucks, but damn, y'all. Bonus star because the guy at the window actually seemed to be doing his best while somewhat stressed out (working with people who don't care makes the job much worse than it has to be).
Service: 2
Billee Leath
Normally I do not complain on a website about a restaurant but the employees here are rude 100% of the time. The food was absolutely nasty and then when I called because my order was 100% incorrect and I mean. It was all wrong. I was told they would replace it. I call for it to be replaced and was told not happening not my problem. The woman on the phone was rude and nasty. This store admitted they just gave what they wanted because they didn't get their truck. That is not my problem but being ripped off is!!! Honesty DO NOT STOP AT THIS LOCATION EVEN THE BATHROOMS ARE NASTY!!!
Atmosphere: 1
Food: 1
Service: 1
Hannah Wesley
25 minutes for a 4 piece mozzarella stick is beyond ridiculous. I watched 5 other cars get FULL ORDERS before I got out of my car. This younger guy who wore a paper towel under his headset was in charge of running the orders outside. He gave every car the wrong order. I watched the car beside me open and touch items and he came back and took the bag back and HANDED IT TO ANOTHER CAR. I’ve worked in fast food - once the food is handed to the customer, you CANNOT take it back and you absolutely CANNOT GIVE IT TO ANOTHER CUSTOMER ONCE IT HAS BEEN HANDLED. I went inside to confront the situation and Jessica was very helpful and nice. She had handed him my order with another 8pc and he gave both of them to that person instead of coming to me. And instead of asking me when he came by my car, he just went back inside. I think his name started with an M. He had no sense of urgency, bagging the food as slow as can be. Some of us have places to be and needed something small to get us by. To top it off, he was about to hand the mozzarella sticks to me straight up without a bag. I’m not one to write many reviews unless I feel utterly dissatisfied and I absolutely am. That kid should be cleaning the dining room or something because he isn’t putting the “fast” in fast food.
Staff needs to be relooked. Smelled like grass throughout the building and the bathrooms looked unsanitary.
Atmosphere: 1
Food: 1
Service: 1
Mandy Stivers
We came thru the drive thru today and the lil lady at the speaker and window is so sweet. She has a great vibe and attitude. She needs to be the manager!
Atmosphere: 4
Food: 4
Service: 5
Brittany Kropf
Look, real talk. To me whoever owns this place - Do you want to stay in business and make money? If the answer is yes, you need to adequately staff the place. The staff member I interacted with seemed to be doing her best to hustle (shout out to her because she got everything in my order absolutely correct in the midst of chaos, down to the number of sauces, which almost never happens) but I’ve watched so many potential customers give up and leave rather than deal with the ridiculous wait times. I’ve been one of those people, on more than one occasion. Honestly, I would come more if I didn’t know the entire experience would suck. Every. Time.
Darrell Powers
The dinning room at this location was still closed at 10 am. I then used the drive thru and wanted to purchase 2 breakfast sandwiches, I had a “ buy on get one free “ coupon from the Discover Indy coupon book. The person at the window said the “Burger King “ coupon I presented was “not one of their coupons “. I Will not visit this location again.
Service: 1
We The People
Food was serviced fast and the workers were friendly and polite
Great Burger King honestly, the employees have great customer service. Polite!
Atmosphere: 4
Food: 5
Service: 5
Long wait and no urgency from staff. Burger was fine, but had it labeled for no onion and still had them, also forgot one of our three burgers and we had to wait another five minutes after we waited 15-20 to start with. Fries were good. I think they forgot the 'fast' in fast food.
Atmosphere: 3
Food: 3
Service: 1
This is usually my go to Burger king. But today I got chicken fries that tasted like they've been sitting around. A cheeseburger that is dry and nasty. And fries that taste like grease and salt.
Everything was trash fries cold burger cold bun wet out of alot of drinks even tho service was fast nothing was fresh at all!!!
Atmosphere: 1
Food: 1
Service: 1
Sit in the drive-through for 15 minutes nobody comes to the radio. Nobody acknowledging at this point what’s going on? There’s hardly nobody in the lot. There’s no customers in the store. Is there a system issues? Is there a shortage of employees at the time? Usually, it’s not like this, but I don’t know what’s going on now but for whatever reason The service is slipping so they need to get it together
Disappointed
Atmosphere: 1
Food: 1
Service: 1
Super slow, 5 people and takes forever to make a simple burger, night shift crew is horrible don't waste your time here
Atmosphere: 1
Food: 5
Service: 1
Extremely long wait, food was cold when I got it. Low quality experience even for Burger King. I fully understand that working for a living sucks, but damn, y'all. Bonus star because the guy at the window actually seemed to be doing his best while somewhat stressed out (working with people who don't care makes the job much worse than it has to be).
Service: 2
Normally I do not complain on a website about a restaurant but the employees here are rude 100% of the time. The food was absolutely nasty and then when I called because my order was 100% incorrect and I mean. It was all wrong. I was told they would replace it. I call for it to be replaced and was told not happening not my problem. The woman on the phone was rude and nasty. This store admitted they just gave what they wanted because they didn't get their truck. That is not my problem but being ripped off is!!! Honesty DO NOT STOP AT THIS LOCATION EVEN THE BATHROOMS ARE NASTY!!!
Atmosphere: 1
Food: 1
Service: 1
25 minutes for a 4 piece mozzarella stick is beyond ridiculous. I watched 5 other cars get FULL ORDERS before I got out of my car. This younger guy who wore a paper towel under his headset was in charge of running the orders outside. He gave every car the wrong order. I watched the car beside me open and touch items and he came back and took the bag back and HANDED IT TO ANOTHER CAR. I’ve worked in fast food - once the food is handed to the customer, you CANNOT take it back and you absolutely CANNOT GIVE IT TO ANOTHER CUSTOMER ONCE IT HAS BEEN HANDLED. I went inside to confront the situation and Jessica was very helpful and nice. She had handed him my order with another 8pc and he gave both of them to that person instead of coming to me. And instead of asking me when he came by my car, he just went back inside. I think his name started with an M. He had no sense of urgency, bagging the food as slow as can be. Some of us have places to be and needed something small to get us by. To top it off, he was about to hand the mozzarella sticks to me straight up without a bag. I’m not one to write many reviews unless I feel utterly dissatisfied and I absolutely am. That kid should be cleaning the dining room or something because he isn’t putting the “fast” in fast food.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Staff needs to be relooked. Smelled like grass throughout the building and the bathrooms looked unsanitary.
Atmosphere: 1
Food: 1
Service: 1
We came thru the drive thru today and the lil lady at the speaker and window is so sweet. She has a great vibe and attitude. She needs to be the manager!
Atmosphere: 4
Food: 4
Service: 5
Look, real talk. To me whoever owns this place - Do you want to stay in business and make money? If the answer is yes, you need to adequately staff the place. The staff member I interacted with seemed to be doing her best to hustle (shout out to her because she got everything in my order absolutely correct in the midst of chaos, down to the number of sauces, which almost never happens) but I’ve watched so many potential customers give up and leave rather than deal with the ridiculous wait times. I’ve been one of those people, on more than one occasion. Honestly, I would come more if I didn’t know the entire experience would suck. Every. Time.
The dinning room at this location was still closed at 10 am. I then used the drive thru and wanted to purchase 2 breakfast sandwiches, I had a “ buy on get one free “ coupon from the Discover Indy coupon book. The person at the window said the “Burger King “ coupon I presented was “not one of their coupons “. I Will not visit this location again.
Service: 1
Food was serviced fast and the workers were friendly and polite
Atmosphere: 5
Food: 5
Service: 5
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