Chick-fil-A

I recently ate at the Chick-fil-A at the Indy airport and within hoursI was terribly sick. I noticed my nuggets had a different taste- but I still ate them. I truly believe this was food poisoning- however; I am no doctor. Please do not risk it.

Food: 1

Service: 4

The cashier messed up my order and forgot my fries and sauce. She also messed up the order of the guy in front of me. Very poor service by someone who clearly doesn’t care about their job.

Food: 2

Service: 1

Airport food. Lines really long, but went by fast.

Atmosphere: 3

Food: 3

Service: 5

Great food, great service

Atmosphere: 5

Food: 5

Service: 5

As usual chick fil a is 5 stars

Atmosphere: 5

Food: 5

Service: 5

Like all Chick-Fil-A’s, service is friendly and efficient. Note you can’t order ahead in the app for this location, and it’s before security. Tastes great as expected, though a bit more expensive than other locations. Seating is in the general food court.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

The staff provided excellent service and patiently listened to my dietary restrictions. They were attentive and provided helpful advice and instructions. I am very grateful to Lexi and her colleague Marie.

Atmosphere: 5

Food: 4

Service: 5

Food was good but it is ridiculous this location doesn't take Chick-fil-a gift cards from the company

Atmosphere: 5

Food: 5

Service: 1

Hottest and freshest sandwich I’ve ever had at a chick fil a. The menu is limited, but the service is fast and courteous. The food is fantastic.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Don’t go here. They take entirely too long to get food out

Atmosphere: 1

Food: 1

Service: 1

🍔grilled♨️ chicken🐔

Wheelchair accessibility: ♿

Atmosphere: 4

Food: 3

Service: 4

Rapid service. Great food with milkshakes!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

I have worked at IND. for 2 years now. I often come to this Chicfila for my lunch break. In the past, the staff were not very friendly or productive it seemed from a consumers POV. In the past 6 months, my experience has been wonderful, everyone is kind, efficient, vocal and complimentary towards each other and costumers! Especially Zion. He is a great employee and represents Chick-fil-A very well!

Atmosphere: 5

Food: 5

Service: 5

I was in a rush due to an oddly-long TSA line. I stopped by this CFA immediately before security, and didn’t think to check the order till I sat at my gate. I ordered a chicken biscuit with extra butter.I was a bit disappointed when I saw that I was only given a butter biscuit with no filet - despite having a receipt showing I paid for a chicken biscuit.It was too late for me to leave security to get a new one and re-clear, so I filled out the feedback form online. I figured I might get an apology email or something.What happened next was above and beyond.I received a phone call mere minutes after submitting the complaint from Zach- the ops manager. He profusely apologized and offered a refund. I was shocked when he offered to bring me a new biscuit post security.And he did it. He literally went through security in a rush to bring me a new biscuit before my flight - as well as an order of hash browns.This experience was incredible. What I didn’t tell him was I worked at chick fil a for 5 years - and it’s stuff like this that makes me proud to still visit CFA so much.Props to Zach for going absolutely above and beyond to make sure I had a biscuit before my flight.

Atmosphere: 5

Food: 5

Service: 5

The staff were so friendly and excellent service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Spicy Chicken Sandwich