Dunkin'
$ • Coffee Shops, Donuts
Hours:
7853 US 31 S A, Indianapolis
(331) 293-7253
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
The worst Dunkin Donut's I've been to. If I go to this location, I'm going to be late for work because the location is not only understaffed, but the employees are usually undertrained and slow. I've timed it before. I walked into a Dunkin and ordered a large hot coffee black and 2 donuts. This took FIVE MINUTES to prep. It's nearly always like this.
Went in today to use the DD Perk for a free medium coffee with food purchase. Nearly every donut choice was gone, but eventually...read full review
The manager was rude because I got to the window and my 3 children wanted water and I asked for 3 small water and told them I'd gladly pay for them and she said next time you need to order those at the menu because you're holding up my line ..umm excuse me I waited for 20 minutes in your line. Also the snackin' bacon was cold and undercooked and my donuts were not separated so the chocolate was all over my other donuts..will not be back and do not recommend
Ratings
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Dunkin' on US 31 is a welcoming spot known for its friendly employees and excellent service. The staff, including the manager Ravi, is praised for their hospitality and kindness, with some employees like Jazz standing out for their exceptional service and smiles. The coffee is a highlight, with some customers raving about their best-ever drinks. The restaurant also offers gluten-free options, including strawberry refreshers, making it a great spot for those with dietary restrictions. Customers appreciate the fast service and the overall positive experience, with one regular customer even considering it their go-to place every single day before work. However, there have been some complaints about the quality of the coffee and other menu items, such as watery coffee and soggy hashbrowns.