Luciana's #2 - Keystone Crossing

We were seated quickly but had to wait quite a while to be greeted by the server. We were offered no drink refills. The entrance has a decent handicap ramp at the entrance.

Atmosphere: 4

Food: 5

Service: 3

This just became our go-to Mexican restaurant. The food had great flavor, and I had a very good Texas margarita. They also have a nice patio for outdoor dining.

Atmosphere: 5

Food: 5

Service: 5

My partner and I walked in around 730pm and there was barely any customers. We were seated right away. It took 30 minutes for our waiter to even come ask us about drinks and what we wanted to eat. We finally get drinks and food and at this point we have been sitting here for 45 minutes. Absolutely horrible experience. I even asked for a to go box because I was ready to go. I didn’t receive that to go container until another 30 minutes went by. I would never dine here again!

Atmosphere: 2

Food: 4

Service: 1

Great service all the all the workers there are great and seem to love their job!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips and Salsa, Arroz Con Pollo, Steak Tacos, Tortilla Soup, Cheese Dip, Steak Fajitas, Chori Queso

I got the vegetarian tacos and they were delicious!! The salsa and queso were also both very good!

Atmosphere: 5

Food: 5

Service: 5

Being honest the food was great my party went to order dessert and our server ignored us saying we would like to order dessert and brought us our bill instead...

Atmosphere: 4

Food: 5

Service: 2

Delicious food, good prices, very fast service

Atmosphere: 5

Food: 5

Service: 5

The best place for Mexican food in all of Indy! Try the chicken soup and steak a la Mexicana, it is to die for. Service was great!

Atmosphere: 5

Food: 5

Service: 5

I thought the food was very good. Chips were served warm and the salsa was excellent. The Carnitas was very tasty. I did think the margarita tasted watered down. There was a small salsa that was served with the meal with no explanation. It had a bitter taste and was extremely hot. I’m someone who likes hot and spicy food and it was way too hot for me. The service was just ok, we had to interrupt the server who was chatting with. Coworker for our check.

Atmosphere: 3

Food: 5

Service: 3

This had been one of our favorite restaurants for the five years that we’ve been in Indy, up until today. My husband and I came in and the servers were busy doing nothing so we patiently waited at the counter. Finally, a server stormed over since we hadn’t left like they wanted us to, she snatched the menus up, walked us to a table, threw the menus across the table and kept walking. The fact that this behavior is ok with management says a lot about the business. I know they will be perfectly fine without our business, I’m sure of it, but we will never come back. Their servers are the worst and this wasn’t the first negative encounter we’ve had with their staff. They are very mean and rude.

Service: 1

Great food! Good prices! Lots of seating and plenty of parking. Booths and tables available

Atmosphere: 5

Food: 5

Service: 5

This Mexican place is AMAZING! The chips were warm, thin and crunchy, the salsa had not just a tomato taste to it but also tasted very spicy when we added hot sauce into it. Heck, I even saw Jeopardy playing on one of the TV’s when we came in. Also, the food. Is. OUT OF SIGHT!!!!!! The nachos were extremely tasty and me and my mom love them. Even the staff is nice! I’m 13 and this place is HEAVEN!

Now, here’s what my mom thinks:

We had a great experience at Luciana’s. The customer service was excellent and we had the best steak nachos of our lives. 5/5!

We will definitely be back. We are so going to return.

-Harry and Meredith

Atmosphere: 5

Food: 5

Service: 5

Solid Mexican food place. Better food than a lot of places in Indy, for sure. The stmospgere is fine, but very Applebee's kind of feel. Server was good, and prices are great.

Atmosphere: 4

Food: 4

Service: 4

After our hotel recommended, we catered from Luciana's for our team dinner for an out of town lacrosse tournament and the entire group of 45 loved the food. Taco bar, mix of meats, and guac/salsa/queso/chips was a huge hit. Very large portions, packaged perfectly to transport, food was ready on time and hot, and the price is right.

Food: 5

Service: 5

Good enough. Had a taco salad with “shredded chicken” which turned out to be several large hunks that I had to try to shred myself- not easy to do. It was also so full of juice that there was a puddle in the bottom of the shell. Not very appetizing. Service was fine.

Atmosphere: 3

Food: 3

Service: 4