McAlister's Deli

As Always. Fast..efficent...delicious food!

Atmosphere: 5

Food: 5

Service: 5

Chicken Caesar salad was served with plastic cups of dressing pressed into and smashed on top of salad inside of the to go container. (gross) Asked for the salad to be remade and was given a salad with 4 croutons and 4 small shavings of chicken that were as thin as skin. Potato soup had absolutely no thickness to it. Watered down and milky. This meal gets two thumbs down. Very disappointed, the food is typically good. I will not be returning to the E. Washington location in Indy.

Atmosphere: 1

Food: 1

Service: 2

I’ve always had great things to say about this McAllisters. The staff has amazing hospitality (making sure your order is correct, you’re getting the best deals, welcoming you when you walk in, etc.) and the restaurant is always clean and welcoming. I did a pickup order through the app and received a hand written card. I’ve never gotten one from a restaurant before, and I’ve been going to this location since I was a kid. Though they don’t know that, it still made my order feel all the more special. Thank you guys for all that you do! I cannot recommend this location enough!

Atmosphere: 5

Food: 5

Service: 5

I just started working in the area and I come in here for lunch. The staff is so nice n friendly. The food is always so good and the food is GREAT quality VERY TASTY and great quantity.

Atmosphere: 5

Food: 5

Service: 5

Clean organized and fresh food daily service was excellent.

Atmosphere: 5

Food: 5

Service: 5

I eat there once in a while and doordash for them too. The food is good and they always have orders ready for pick up. As a dasher many places ignore doordashers, but not this place.

I walk in and the people working always let me know whats going on with the order im there to pick up.

Good people!

I always accept ordets for McCalisters!

Atmosphere: 4

Food: 4

Service: 4

I forgot how great the black cherry tea was. I ordered a veggie spud. The potato was a bit overcooked but was still eatable. All the veggie toppings was perfect though.

Atmosphere: 5

Food: 4

Service: 5

I mistakenly ordered something I do not eat as a vegetarian and staff was so understanding and helpful with helping the situation.

Atmosphere: 5

Food: 5

Service: 5

$15 for a cold sandwich and runny mac & cheese. Way overpriced ,cheap quality food, soggy bread. If I wanted a cold lunch meat sandwich I’d get bologna and save some money! What a waste of money! Will never be back!

Atmosphere: 1

Food: 1

Service: 1

This is the gang from work, some of us are retired and some still working there. We get together for lunch and get to talking and laughing it goes into dinner. This McAlister was so accommodating even gave us all a cookie 🍪 we love each other and don't get together often enough.

Atmosphere: 5

Food: 5

Service: 5

Ordered online on the app. Got there, still had to stand in line even though I saw my order sitting there the whole time, while grandma at the front was taking forever to pay for her order. Finally I asked someone if I could get my order. The employee just looked at me like I was asking her to complete a daunting task, didn't say a word to me and just kind of shoved it towards me on the counter. Horrible customer service, I used to come here a lot because I do like the food but tonight it was cold from sitting there while I waited in line for 10 minutes You don't treat long time, regular customers like this and this will also be my last visit here.

My order was on the counter, the girl is busy on her phone. Starts to bag my food then another employee gives her some toy to play with. She stops to play with the toys once again I'm waiting for my food. Focus on your JOB!!!

McAlister's Deli

Forgot a order in my Togo order twice in past month. I'm done

They have a different mobile ordering and pickup system than any other location I've ever been to that is incredibly inaccessible for people like myself with ambulatory issues. If you want table service, you are forced to wait in a long line. Otherwise, you have to do a to-go pickup and wait in another line for that to be retrieved for you, because they have the pickup shelves walled off. Because of this, they wait to make any drinks so you are left standing, waiting for that too. At least allow online table orders, if you're having too many issues with people picking up orders that don't belong to them. There's also no one picking up table trash and they have no trash cans near the doors for customers to be able to easily clean up after themselves.