McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
9833 Fall Creek Rd, Indianapolis
(317) 849-3011
About McDonald's
Customers' Favorites
McDonald's Reviews
Pulled up at 6:30 and waited to order through the drive-through. Waited a minute then yelled hello for two minutes. Nothing. Drove around and saw workers inside. Parked and went inside. Workers are in the back but I can see them. I waited one minute then yelled hello for two minutes. One worker looked up a second just enough to see me then looked down as if he didn’t. The entrance door did say they opened at 6:00. If I was a criminal, I could’ve carried off everything...read full review
Orders always messed up! This order was missing the meat in the cheeseburgers!!!! And we also didn’t get our drink!!!
Ratings
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 12AM |
| Saturday | 5AM - 12AM |
| Sunday | 6AM - 11PM |
The McDonald's restaurant offers a mix of experiences, with this particular location standing out positively. The manager is known for being very sweet, polite, hardworking, and super kid-friendly, making the service great for families. Despite generous ketchup servings, the food remains standard. The play area, while cold due to lack of heat, is convenient and very clean for energetic kids. The restaurant's quaintness adds charm, making it a decent spot for families looking for a quick meal and playtime. Additionally, the location is wheelchair accessible, featuring ramps and accessible areas, ensuring everyone can enjoy their visit.
The morning staff are absolutely wonderful, but the afternoon and evening staff can provide a different story, with some instances of poor customer service. Some customers have reported young staff members being rude, shoving bags, and slamming drive-thru windows. However, the manager (or shift leader) has been praised for going out of his way to ensure a positive experience, especially for a group of middle school kids. Despite these mixed reviews, the restaurant remains a go-to option for many customers.